Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property
Hotel with free breakfast, 2-minute walk to Destiny USA

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Property preview
Bar (on property)
View from room
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View in a map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, Central New York Regional Market
    ‪11 min walk‬
  • Place, NBT Bank Stadium
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Corner

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)
  • 536 sq ft
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 649 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Corner King Suite

  • Sleeps 4

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6

King Studio Suite

  • Sleeps 4

King Suite - Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4

Two Room Two Queen Corner Suite

  • Sleeps 6

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

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About the neighborhood

Syracuse

Located in Lakefront within a 5-minute walk of Destiny USA, Embassy Suites by Hilton Syracuse Destiny USA is within 2 miles (3 km) of other popular sights like Erie Canal Museum. This 3.5-star hotel welcomes guests with 209 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Destiny USA - 2 min walk - 0.1 miles
  • WonderWorks - 2 min walk - 0.1 miles
  • Central New York Regional Market - 11 min walk - 0.6 miles
  • Lake Onondaga - 11 min walk - 0.6 miles
  • NBT Bank Stadium - 16 min walk - 0.9 miles

Getting around

  • Syracuse Regional Transportation Center - 16 min walk
  • Hancock Intl. Airport (SYR) - 7 min drive

Restaurants

  • ‪Panera Bread - ‬11 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Sbarro - ‬11 min walk
  • ‪Auntie Anne's - ‬8 min walk
  • ‪Dave & Buster's - ‬5 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Hotel with free breakfast, 2-minute walk to Destiny USA
At Embassy Suites by Hilton Syracuse Destiny USA, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 15 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
49-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include sofa beds, sitting areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Syracuse Destiny USA?

Embassy Suites by Hilton Syracuse Destiny USA offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Syracuse Destiny USA?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Syracuse Destiny USA on Dec 7, 2025 start from $151.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Embassy Suites by Hilton Syracuse Destiny USA?

This hotel is situated in Lakefront, just steps from Destiny USA and 5 Wits Adventure, and within a short walk of Lake Onondaga. You'll also find JMA Wireless Dome and New York State Fairgrounds within a short drive.

Is parking available on site at Embassy Suites by Hilton Syracuse Destiny USA?

Yes, parking is offered for USD 15 per night with in/out privileges. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Syracuse Destiny USA feature a casino at the property?

No, Embassy Suites by Hilton Syracuse Destiny USA doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Syracuse Destiny USA?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Embassy Suites by Hilton Syracuse Destiny USA?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Embassy Suites by Hilton Syracuse Destiny USA have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Syracuse Destiny USA have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Syracuse Destiny USA serves free cooked-to-order breakfasts each morning from its restaurant.

Does Embassy Suites by Hilton Syracuse Destiny USA allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Syracuse Destiny USA for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Syracuse Destiny USA?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Embassy Suites by Hilton Syracuse Destiny USA?

The closest major airport to Embassy Suites by Hilton Syracuse Destiny USA is Hancock Intl. Airport (SYR), which is 5.5 mi away (7 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Syracuse Destiny USA?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Syracuse Destiny USA.

Does Embassy Suites by Hilton Syracuse Destiny USA have a wedding venue on site?

There are wedding services available at Embassy Suites by Hilton Syracuse Destiny USA if that's in your vacation plans.

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1015 reviews
Rating 8 - Good. 186 out of 1015 reviews
Rating 6 - Okay. 104 out of 1015 reviews
Rating 4 - Poor. 54 out of 1015 reviews
Rating 2 - Terrible. 61 out of 1015 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Julia was fantastic during our happy hour. She was very friendly and helpful. We would like to comment on your choice of newspaper in the lounge area however. The Epoch Times is a terrible choice for news. It is an extremely biased piece of propaganda and patrons would be much better served with the local Syracuse News. It was extremely disappointing to see in your hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, clean and quiet. staff was friendly and was across the street from the mall and 10 minutes from the state fair
Stayed 3 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Great hotel, nearby Syracuse University and mall. Surrounding areas are not great, pretty ghetto. Now they charge $15 per night for parking to pay for security which leads me to believe crimes like car break-ins do occur here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,
Stayed 2 nights in Aug 2025

8/10 Good

Kristy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were friendly! The hotel was quiet, with the staff caption of our AC, which we had to turn off because it was loud and made continuous rattling noise.
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the NY State Fair
Stayed 2 nights in Aug 2025

8/10 Good

Levon

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Darren

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not what it used to be

The place seemed to be having an A/C issue. We had a room that was blowing warm air, they kindly switched our room after acknowledging the A/C wasn’t working. But the second room wasn’t much cooler, the temp barely dropped at all. By this point we just wanted to settle in for the evening. After all the moving and getting ready for bed the cable stopped working for the night. For a Embassy suite the room was very crapped for 3 people. Noticed the Lobby had fans going, kinda giving and indication they knew they had some issues with the A/C. All and all not an enjoyable stay for the money. Also on a side note, charging 16 dollars for parking is a hussle and they should be called out on that nonsense.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Qandeel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Manuel R.

Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey R Hussey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good for Destiny USA Mall, SUNY ESA/Syracuse campus and airport.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

not great for the price

Seems expensive for a place that does not feel like it is well maintained. Mattress was like sleeping in a canoe. Broken and missing tiles in the bathroom. Hallways seemed to always have trash from room service not cleaned up in the hallways. Only redeeming factor is location.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

10/10 Excellent

zackrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, really clean and welcoming. Loved everything. Next to the mall. Amazing location if you are visiting Syracuse.
Stayed 1 night in Aug 2025

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities
Eccellent
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin, E. Amherst

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We’ve been coming to this hotel for years and always enjoyed the location. Reduced cleanliness and wear and tear of the rooms and furniture are really starting to show. Still like the hotel, staff and location but the draw isn’t what it was a few years back.
Stayed 1 night in Aug 2025

6/10 Okay

James

Traveled with family
Liked: Staff & service

Worn hotel in a convenient location

Hotel was conveniently located, close to many dining and entertainment options for the kids. The staff was welcoming. The room was spacious but showing signs of wear. The couch had stains and cushions were worn. The bathroom was clean but the shower was dated and drained was clogged backing up into the tub as it was used. Just off the highway the morning was loud with trucks passing by. For one night passing through Syracuse it’s Still a good option. We may have just gotten unlucky with the room.
Stayed 1 night in Aug 2025