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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property
Hotel with an indoor pool, 3-minute walk to Destiny USA

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Lobby
Courtyard
Bar (on property)
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, WonderWorks
    ‪2 min walk‬
  • Place, NBT Bank Stadium
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(71 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(5 reviews)
  • 536 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 649 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Corner King Suite

  • Sleeps 4

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6

King Studio Suite

  • Sleeps 4

King Suite - Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4

Two Room Two Queen Corner Suite

  • Sleeps 6

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

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About the neighborhood

Syracuse

Located in Lakefront within a 5-minute walk of Destiny USA, Embassy Suites by Hilton Syracuse Destiny USA is within a few miles (5 km) of other popular sights like Museum of Science and Technology. This 3.5-star hotel welcomes guests with 209 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Destiny USA - 2 min walk - 0.1 miles
  • WonderWorks - 2 min walk - 0.1 miles
  • 5 Wits Adventure - 2 min walk - 0.1 miles
  • Central New York Regional Market - 11 min walk - 0.6 miles
  • NBT Bank Stadium - 16 min walk - 0.9 miles

Getting around

  • Syracuse Regional Transportation Center - 17 min walk
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Panera Bread - ‬12 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Pawsitivitea - ‬12 min walk
  • ‪Auntie Anne's - ‬9 min walk
  • ‪Sbarro - ‬12 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Hotel with an indoor pool, 3-minute walk to Destiny USA
At Embassy Suites by Hilton Syracuse Destiny USA, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 15 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
49-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include sofa beds, sitting areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Feb 8 - Feb 9
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Syracuse Destiny USA?

Embassy Suites by Hilton Syracuse Destiny USA offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Syracuse Destiny USA?

As of Jan 29, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Syracuse Destiny USA on Feb 8, 2026 start from $134.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Embassy Suites by Hilton Syracuse Destiny USA?

This hotel is situated in Lakefront, just steps from Destiny USA and 5 Wits Adventure, and within a short walk of WonderWorks. You'll also find JMA Wireless Dome and New York State Fairgrounds within a short drive.

Is parking available on site at Embassy Suites by Hilton Syracuse Destiny USA?

Yes, parking is offered for USD 15 per night with in/out privileges. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Syracuse Destiny USA feature a casino at the property?

No, Embassy Suites by Hilton Syracuse Destiny USA doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Syracuse Destiny USA?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Embassy Suites by Hilton Syracuse Destiny USA?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Embassy Suites by Hilton Syracuse Destiny USA have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Syracuse Destiny USA have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Syracuse Destiny USA serves free cooked-to-order breakfasts each morning from its restaurant.

Does Embassy Suites by Hilton Syracuse Destiny USA allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Syracuse Destiny USA for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Syracuse Destiny USA?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Embassy Suites by Hilton Syracuse Destiny USA?

The closest major airport to Embassy Suites by Hilton Syracuse Destiny USA is Hancock Intl. Airport (SYR), which is 5.5 mi away (8 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton Syracuse Destiny USA?

No, you won't find guestrooms with balconies at Embassy Suites by Hilton Syracuse Destiny USA.

Does Embassy Suites by Hilton Syracuse Destiny USA have a wedding venue on site?

There are wedding services available at Embassy Suites by Hilton Syracuse Destiny USA if that's in your vacation plans.

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 612 out of 1037 reviews
Rating 8 - Good. 188 out of 1037 reviews
Rating 6 - Okay. 108 out of 1037 reviews
Rating 4 - Poor. 60 out of 1037 reviews
Rating 2 - Terrible. 69 out of 1037 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gianfranco

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Good location
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Suite was very spacious
Stayed 1 night in Oct 2025

6/10 Okay

Beth

Stayed 1 night in Oct 2025

10/10 Excellent

Yun Ru

Stayed 1 night in Oct 2025

8/10 Good

Eric

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Julia was fantastic during our happy hour. She was very friendly and helpful. We would like to comment on your choice of newspaper in the lounge area however. The Epoch Times is a terrible choice for news. It is an extremely biased piece of propaganda and patrons would be much better served with the local Syracuse News. It was extremely disappointing to see in your hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Seana, Mount Morris

Liked: Cleanliness

10/10 Excellent

Susan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was good
Stayed 3 nights in Aug 2025

10/10 Excellent

Dave, Mount Morris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of options for breakfast. Nice happy hour! Huge mall across the street!
Stayed 1 night in Oct 2025

2/10 Terrible

Ada

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have waited a week to submit this review because I have been waiting on Embassy to provide me a response to a safety concern I have reported. Very disappointed that I still have not heard back. I had arrived at 4:15pm to check in to my room and was informed that room is still being cleaned. It was not a problem as my family and I can head over to Destiny USA for shopping and dinner. I proceeded to complete the process for parking and security deposit so that I can receive my digital key when my room is ready. All went smoothly. During dinner I was alerted on the app that my room is ready and digital key was provided. When we got back after dinner we proceeded straight to our room and unlocked the room with my digital key. When my son went to push open the door, we were greeted with a large dog barking at us. We were terrified as there were people and a dog in the room. We went back to the front desk to report this and was ensured that was our room, they have my name in their system. So somehow another family was in our room and my credit card was registered to the room. How is it possible that another person was given access to our room? The front desk proceeded to offer me another room but said they only have a first floor room left so I don’t have another choice. As a Hilton Honor member, I had pre selected my room, arrived on time for check in - but only to find random people have access to my room and be moved! Still no response from Embassy.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2025

8/10 Good

Dawn

Stayed 3 nights in Oct 2025

6/10 Okay

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. Convenient access to the mall and walking distance to the train station. Quick check-in. Never a wait for elevatorsz not crowded. Room was pretty good size. Clean, very, very quiet and comfortable. Pool is pathetic. Cloudy, dirty pool deck, unheated and no hot tub. Disappointing for such a large property. Breakfast was typical Hampton Inn-level fare. Nothing special at all, but the buffet was clean and it's free. Overall, a nice place to stay. Why it's so ridiculously expensive is beyond me. The day of check-in, I saw the rate that day in Google Maps. For that same price ($750) I could get a suite at The Palazzo and still have some change for the tables. Insane.
Stayed 1 night in Oct 2025

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property. The rooms were clean and comfortable. The staff was friendly and helpful. There is not much around the hotel. There is a mall, but many of the stores were closed on Sunday and there were groups of roudy teenagers roaming though the mall.
Stayed 1 night in Oct 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are shopping at destiny USA. The two free drinks are a bonus!
Stayed 1 night in Oct 2025

8/10 Good

Julia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The door to bathroom hit floor so was loud and scraps floor every time you opened and shut it. The tv stations is dish so came in and out. Small beds and pillows were uncomfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Toby

Stayed 2 nights in Sep 2025

2/10 Terrible

Ilene

Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been amazing differently worth it.
Stayed 1 night in Oct 2025

10/10 Excellent

Zoelene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very close to mall with lots of dining and shopping options
Stayed 2 nights in Sep 2025

8/10 Good

Michelle, WELLINGTON

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stay at this hotel every time we travel back to our hometown to visit family, and it’s always a reliable choice. The location couldn’t be more convenient, with the mall and plenty of restaurants just next door. The staff is consistently friendly and welcoming, and the property is usually kept very clean. The continental breakfast is one of the highlights… fresh, plentiful, and a great way to start the day. The only downside is the air conditioning units, which don’t always cool the rooms as much as we’d like, especially in warmer months. Still, the convenient location, cleanliness, and excellent service keep us coming back each visit.
Stayed 2 nights in Jul 2025