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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property
Hotel with free breakfast, 2-minute walk to Destiny USA

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Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Property preview
View from room
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View in a map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, Landmark Theatre
    ‪3 min drive‬
  • Place, JMA Wireless Dome
    ‪5 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Corner

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)
  • 536 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 649 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Syracuse

Located in Lakefront within a 5-minute walk of Destiny USA, Embassy Suites by Hilton Syracuse Destiny USA is within 2 miles (3 km) of other popular sights like Erie Canal Museum. This 3.5-star hotel welcomes guests with 209 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Destiny USA - 2 min walk - 0.1 miles
  • Landmark Theatre - 3 min drive - 2.0 miles
  • The Oncenter - 3 min drive - 2.3 miles
  • Rosamond Gifford Zoo - 4 min drive - 1.8 miles
  • JMA Wireless Dome - 5 min drive - 2.9 miles

Getting around

  • Syracuse Regional Transportation Center - 16 min walk
  • Hancock Intl. Airport (SYR) - 7 min drive

Restaurants

  • ‪Panera Bread - ‬11 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Sbarro - ‬11 min walk
  • ‪Auntie Anne's - ‬8 min walk
  • ‪Carmelcorn Shoppe - ‬6 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Hotel with free breakfast, 2-minute walk to Destiny USA
At Embassy Suites by Hilton Syracuse Destiny USA, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 15 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
49-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include sofa beds, sitting areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Free daily cooked-to-order breakfast
Embassy Suites Syracuse
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,000 reviews
$140 nightly
The price is $164
Nov 24 - Nov 25
Total with taxes and fees
Embassy Suites Syracuse

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Syracuse Destiny USA?

Embassy Suites by Hilton Syracuse Destiny USA offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Syracuse Destiny USA?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Syracuse Destiny USA on Nov 24, 2025 start from $139.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Embassy Suites by Hilton Syracuse Destiny USA?

This hotel is situated in Lakefront, just steps from Destiny USA and 5 Wits Adventure, and within a short walk of Lake Onondaga. You'll also find JMA Wireless Dome and New York State Fairgrounds within a short drive.

Will I be able to park at Embassy Suites by Hilton Syracuse Destiny USA?

Yes, parking is offered for USD 15 per night with in/out privileges. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Syracuse Destiny USA feature a casino at the property?

No, Embassy Suites by Hilton Syracuse Destiny USA doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Syracuse Destiny USA?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Embassy Suites by Hilton Syracuse Destiny USA?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Embassy Suites by Hilton Syracuse Destiny USA have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Syracuse Destiny USA have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Syracuse Destiny USA serves free cooked-to-order breakfasts each morning from its restaurant.

Does Embassy Suites by Hilton Syracuse Destiny USA allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Syracuse Destiny USA for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Syracuse Destiny USA have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Embassy Suites by Hilton Syracuse Destiny USA?

The closest major airport to Embassy Suites by Hilton Syracuse Destiny USA is Hancock Intl. Airport (SYR), which is 5.5 mi away (7 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Syracuse Destiny USA?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Syracuse Destiny USA.

Does Embassy Suites by Hilton Syracuse Destiny USA have a wedding venue on site?

There are wedding services available at Embassy Suites by Hilton Syracuse Destiny USA if that's in your vacation plans.

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 184 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Julia was fantastic during our happy hour. She was very friendly and helpful. We would like to comment on your choice of newspaper in the lounge area however. The Epoch Times is a terrible choice for news. It is an extremely biased piece of propaganda and patrons would be much better served with the local Syracuse News. It was extremely disappointing to see in your hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Keeyana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Joshua, Oxford

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms for being a newer hotel were dirty and already showing wear. The staff was very unfriendly, like we were bothering them.
Stayed 1 night in Jul 2025

4/10 Poor

Kyle

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I was very disappointed with the cleanliness of the room to say the least. The bedroom had specks of glitter around it the carpets are stained all throughtout the entire room. And moat disguating of all was the pull out couch mattress was stained yellow, most likely urine.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please don't stay here

I strongly advise against staying at this property. My family and I arrived at 2:30 AM, only to be informed that, despite our confirmed booking, they had no available rooms. We were exhausted from a long drive, and our teenagers were with us. As a supposed "favor," they provided us with a dirty room, and when we requested assistance with clean sheets, we were told that housekeeping was unavailable. My husband went downstairs to retrieve some clean sheets, and we ended up sleeping on the floor. The establishment refused to take responsibility for the booking error, leaving us frustrated and disappointed. To make matters worse, we paid over $500 for this unacceptable experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard, Huntersville

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very pleasant to deal with. The rooms were clean and great to stay in. I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marilyn

Stayed 2 nights in Jul 2025

8/10 Good

Kyle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the bathroom , sliding door and it doesn't close all the way
Stayed 2 nights in Jul 2025

8/10 Good

Raffaele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was situated near an outlet mall. The roads going to and coming out are under construction but the delay was minimal. Room was clean and quiet.
Stayed 1 night in Jul 2025

6/10 Okay

Michele

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was extra big, the buffet breakfast was delicious but for the cost- service need to Improve. As a business female, being able to have itemized receipts is a huge part of my trips. The manager was not able to provide an itemized receipt for my snack purchases. If I had known that I would Not have purchased them.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tinamarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel!

This hotel was perfect! The made to order breakfast was a nice touch to the already plentiful breakfast options! The happy hour was a great way to get everyone down for dinner. The proximity to the mall was great for our family. We had a 3 legged trip in New York and this was our best stay overall!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Just overall clean and easy. The breakfast was good. Using local sourced coffee a nice touch.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Melissa, Hudson

Traveled with family
Disliked: Property conditions & facilities
Didn't love this hotel. Initial put off was the $25.00 we were charged to park our car in the hotel parking lot. It would be different if this was an area of limited parking (lot was huge) or of course if we weren't overnight guests at the hotel. Had I known we would have had to pay for parking, we never would have stayed here. The room was worn and just felt dirty and cheap. The continental breakfast offering in the morning was a bright spot. We got in late and were out early on our way to Montreal. So the breakfast was a plus, but really the only one.
Stayed 1 night in May 2025

10/10 Excellent

Keith

Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can definitely see that the angle Miss Paris is playing against Air B&B is working here!!! :) Absolutely stunning hotel, amazing room, perfect layout, spacious, clean, great staff, incredible breakfast, room service doesn't bother you until after 11... Everything was perfect. Will definitely be back. Thank you.
Stayed 1 night in Jul 2025

6/10 Okay

Elton

Business traveler, Traveled with family
Rooms could use fresh paint and some TLC on stains on furniture/carpet. Front desk staff not very friendly. Over $300+ a night and they charge $15/night to park.
Stayed 1 night in Jul 2025

10/10 Excellent

peter

Stayed 1 night in Jul 2025

4/10 Poor

Kathleen, Rochester

Liked: Amenities
Disliked: Cleanliness
The room was not clean and a much small room than I booked….2 queens and got 2 full beds told the front desk and asked for a manager to get back to me on Thursday to no avail The room was very dirty carpets disgusting We have stayed there 4times for granddaughters birthday
Stayed 2 nights in Jul 2025

10/10 Excellent

vickie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

SANGMUN

Traveled with family
Overall, this accommodation provided feeling comfortable but the cleaning in the bathroom wasn't great. There were many hairy in the bathtub and dirty towels was ready. Lobby was great and staff also offered great service. Breakfast was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Stayed 1 night in Jul 2025