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Courtyard Syracuse Downtown At Armory Square

3.0 out of 5.0

Recent guest reviews

The hotel is in a great location, the staff were friendly, and the room was great. The problems started when it was time to sleep. It has to be the noisiest hotel room I have ever been in. The windows offer zero noise protection, probably single pane glass. You can literally hear the conversations of people walking down the street. Combine that with the bars nearby, firetrucks going by it was terrible. The bed wasn't great either, but that is personal taste, some people might love it. The pool is inadequate as well. It was a main reason we chose this hotel, but at only 3 feet deep and very small it is more of a large bathtub.

Nice hotel, but short staffed at reception desk. Only one person on duty on a Saturday afternoon. Very frazzled. Breakfast area ridiculously overpriced as was snack area. Ordered fruit cup for breakfast and it was moldy. They graciously refunded. This area was also understaffed. Otherwise hotel was nice and clean.

Stayed 1 night here. All the staff were very friendly and responsive to my needs. Beverages in the market were grossly overpriced, but I expected this because of the convenience. My room was large and comfortable. I had to dock points for the amount of noise coming from the street. Both vehicle and pedestrian traffic could be easily heard from my 6th floor room. At 1AM there was a fight in the bar across the street that spilled into the street. This hotel needs to invest in some noise proofing.

Rooms are beautiful. Staff is friendly. Hotel itself is gorgeous. Valet parking is a huge plus. Great lobby, food, and amenities. We use this hotel for personal and business and have our visiting clients stay here as well.

Great hotel in a perfert ppart of town. Within walking distance of many great dining spots. The hotel staff is absolutly wonderful. I have to give a special shout out to Raven, who was working the desk on the last morning of my stay. She was absolutly the greatest. Great hotel and wonderful staff.

The Courtyard is in the heart of the Armory district and physically attached to the Residence Inn. The hotel is beautiful and a free upgrade to a king suite made me feel guilty for leaving the room! Lots of nearby restaurants for dinner, but not a lot around for Sunday breakfast. I had the typical Courtyard breakfast, which was fine. The biggest surprise was that valet parking was only $10!

We hosted our wedding block here and Bridget and team could not have been more helpful. They were the best! Every call or email was answered promptly. Any questions or answers received a response and assistance. I could not have asked for better service. That service was coupled with the prime location of the hotel and its amenities. I highly recommend and would encourage everyone to stay.

Location: This is a good location with restaurants and bars close by. Walking distance really to everything. Lobby: The entrance is laid out well. They great you with valet parking and they have a eating area with bar like most courtyards. Rooms: They did upgrade me to a king suite without me asking but the cleanliness of the hotel and rooms is not what I expect from a marriott. The hallway walls and rugs were nasty. They desperately needed to be vacuumed but not only that, there were tons of stains. The room was the same way: Stains on the rugs, very dated bathroom, terrible linens (sandpaper). It just really was not good. Price: All in, it was about $150 but I wouldn't pay $50 for it. Service: Everyone was very pleasant and accomodating. Overall: It was just not as clean as I would expect. I will not be staying here again.

Lots to like about this Courtyard in the Armory Square district of downtown Syracuse. It's located within easy walking distance of a whole bunch of bars and restaurants, the center of downtown, and downtown businesses. A rather newish property, it feels very fresh and up to date, with all the latest Courtyard features. I really appreciate the fact that my room had a shower (instead of a tub). No complaints--definitely staying here again.

The location of this Courtyard was perfect for our business trip - close to restaurants and the location of our work. Checking in was an effortless experience. The front desk attendants were competent and accommodating. We appreciated the valet service and our "houseman", as he introduced himself, was very helpful and accommodating as he brought our belongings up to our rooms and told us to call on him for anything we might need. When we left for dinner he actually walked us down to the corner and showed us where we had planned to have dinner that nigh - Pastabilities. (See my review of this restaurant.) The rooms were typical Courtyard rooms. Unfortunately, the carpet in my room was quite dirty with a huge stain, perhaps coffee or wine, that extended about 3 feet in front of the beds. I had a very difficult time regulating the temperature which went from freezing to extremely warm. The noise of the blower fan was very loud and annoying but after a long day of travel and setting up for our presentation the next day, I was just too tried to ask for a room change. My colleague and I went out to dinner and came back to work in my room for a few hours. The desk was welcome as it pulled out and we were able to set out laptops side by side and work together. My colleague brought the computer chair down from the room and it worked nicely. We had a very nice quick breakfast at the Bistro the next morning, checked out smoothly, and our car was brought to us and loaded up by a very efficient valet provider.

300 West Fayette Street Syracuse NY

Hotel highlights

  • Walking distance to Museum of Science and Technology and Erie Canal Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Syracuse, Courtyard Syracuse Downtown At Armory Square is adjacent to Museum of Science and Technology and within a 15-minute walk of popular sights like Erie Canal Museum. This 102-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi. It's in central Syracuse and also close to Syracuse University and Everson Museum of Art.


Dining

This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

All 102 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Guests of Courtyard Syracuse Downtown At Armory Square have access to an indoor pool, a health club, and free WiFi in public areas. Valet parking is available for USD 10.00 per night. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Premium Room

King 1 | Sleeps 4

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 193 reviews