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Recent guest reviews

Hotel very run down. Not very clean. Bathroom extremely small. Staff very friendly

The bathroom had a leak and I had toilet water in the shower

It took 10 minuets each time used for water to become mildly hot. TV did not work. I heard one other guest say he moved three times to find a room with a working TV. no ice, no vending machine working or any venting type items available for purchase. no maid services even garbage collected for three days I needed to have key card re charged three times the last time the staff could not accomplished that used facility card to even get into my room. coffee pot but no coffee No breakfast even though advertised

The hotel was dirty. I got there late at night to come to a room with poop diapers in the trash with flies all around in my room. It smelled so bad. When I went to front desk and told them about my room. I was told just to take the trash outside. They didn’t over to give me a new room or anything. They advertise breakfast included but there was no breakfast or coffee. Went to front desk to find out about breakfast to find the person laying on the desk sleeping. Never again will I stay there

I didn't like the fact that no shuttle to airport. I couldn't get a taxi for 4:00am so had to check out and stay at airport so i didn't get stranded

This place is disgusting!!!!!! Leaking ceilings, cracked walls, dirty tubs, no towels and the bedding was stained and filthy!!!!! Absolutely disgusting we walked right out. The pictures do NOT I repeat DO NOT show the conditions and what it looks like. Any one who stays there must be so desperate or on a hotel housing voucher - it was awful

No hot water, old and musty room. The weeds on property were bigger than the bushes!

Things were falling off the walls, tv only had a few channels, hallway floor was very sticky, had to ask for a do not disturb sign and coffee, breakfast was minimal. The only reason we stayed for three nights was because it was prepaid and we thought we were going to get Wyndham points which we didn’t! No one at the desk knew about the points.

The 1st room we were put in didnt have a working air conditioner. We were put into another room, the ac barely worked. It was like staying in an oven for 2 days

Old blankets broken elevator no service etc.dirty bathroom no tv yellow water in sink.

We were assigned 4th floor room & the single elevator in hotel was not working. That was our major complaint. They asked if we needed help! My husband & I are 72 yrs old, but independent. We carried our luggage up the stairs but determined we'd not be going down til breakfast, though we almost ran out of toilet paper. Hotel conditions overall looked worn, with dinged woodwork around doors & dented doors.

The elevator was broke, which on its own wouldn't be such a problem. The hotel was in stages of repair and painting projects. There were stains on the carpet. Where your head would hit the chair was worn through to the foam, about a 5 inch circle of completely exposed foam. I didn't expect much, but it felt in disrepair.

Worst experience nasty hotel no cleanliness no comfort rooms are bad bed was worst

It all started with us being on the third floor and the elevator not working. There were two of us and the person that was with me had came off two large surgeries and I told her it would be very hard for him to climb all those steps. But she said there was no way she could change us. Then when I got up to the room there was only two towels. When I asked for a couple more she told me there were no towels available she only had 31 for the day. There was very little in the vending machines. So I had to walk at night a couple of business down to get stuff. At 4 in the morning there were people fighting in the all and screaming, doors being slammed It was not a good experience.

Thompson Rd Syracuse NY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located within a leisurely stroll of Brooklawn Golf Course, Days Inn by Wyndham Syracuse is within a few miles (5 km) of Palace Theater. This 91-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning.


Rooms

Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.


Property features

Days Inn by Wyndham Syracuse features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, laundry facilities, and a vending machine.

Room options

Double Room, 2 Double Beds

2 Double Beds | Sleeps 5

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Studio Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Days Inn by Wyndham Syracuse

Everyone (22) Couples (3) Business (3) Family (7)
2
Family

Hotel very run down. Not very clean. Bathroom extremely small. Staff very friendly

By on Jun 5, 2022

Review comment responded on Jun 14, 2022

We are working to improve as a floor by floor project has now begun. We hope to see you again to show you what we have done

1
Family

The bathroom had a leak and I had toilet water in the shower

By on May 16, 2022

Review comment responded on Jun 7, 2022

Thanks for sharing your feedback to stay our hotel .We are working hard to make everything upgrade and make guest happy .We apologize for your experience and please give us a chance to improve ourself and come back again .

1
Family

It took 10 minuets each time used for water to become mildly hot. TV did not work. I heard one other guest say he moved three times to find a room with a working TV. no ice, no vending machine working or any venting type items available for purchase. no maid services even garbage collected for three days I needed to have key card re charged three times the last time the staff could not accomplished that used facility card to even get into my room. coffee pot but no coffee No breakfast even though advertised

By on Feb 19, 2022

Review comment responded on Feb 22, 2022

We are sorry your stay was not as expected. The delays we are experiencing from our suppliers are causing some difficulties with thing like in room coffee as well as repair services for our ice machine. Ice is available at the desk as our sign indicates. Maid service is as requested for stay overs. The pandemic signs describe our current services and how we are protecting ourselves and guests during the pandemic. All of our TV's are working however so I cannot explain the problem you experienced with that nor the Hot water. Regardless of those, your experience was not as you expected and we will review this with our staff and see these things do not recur.

1
Family

The hotel was dirty. I got there late at night to come to a room with poop diapers in the trash with flies all around in my room. It smelled so bad. When I went to front desk and told them about my room. I was told just to take the trash outside. They didn’t over to give me a new room or anything. They advertise breakfast included but there was no breakfast or coffee. Went to front desk to find out about breakfast to find the person laying on the desk sleeping. Never again will I stay there

By on Nov 1, 2021

Review comment responded on Nov 16, 2021

We apologize for that experience, it should never happen. I will review procedures with the desk as this is not our policy. Breakfast is currently grab and go and coffee is on 24hrs a day in the lobby.

4
Everyone

I didn't like the fact that no shuttle to airport. I couldn't get a taxi for 4:00am so had to check out and stay at airport so i didn't get stranded

By , from Charlo on Oct 19, 2021

Review comment responded on Oct 22, 2021

Thank you for your review. Public transportation does not seem to be the same as it once was.

5
Everyone

By on Mar 6, 2020

Review comment responded on Mar 17, 2020

Thank you for you review. We are pleased we were able to make your stay enjoyable

4
Everyone

By on Nov 28, 2019

1
Family

This place is disgusting!!!!!! Leaking ceilings, cracked walls, dirty tubs, no towels and the bedding was stained and filthy!!!!! Absolutely disgusting we walked right out. The pictures do NOT I repeat DO NOT show the conditions and what it looks like. Any one who stays there must be so desperate or on a hotel housing voucher - it was awful

By on Nov 2, 2019

5
Everyone

By on Oct 16, 2019

1
Family

No hot water, old and musty room. The weeds on property were bigger than the bushes!

By on Sep 16, 2019

Days Inn by Wyndham Syracuse

6609 Thompson Rd, Syracuse, NY 13206
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