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Recent guest reviews

Room did not look as advertised. Very dissapointed

Friendly staff, easy checkin, clean rooms, close to shopping

The property was as I expected it was a cheap place in a convenient location. Unfortunately orbitz screwed up the billing and it made the hotel look bad. Orbitz is to blame for my subpar experience.

Easy to get to. Heat in the room was a little odd, but it worked..

Syracuse was very cold. When i tried to put on the heat it was too hot. I also found the TV difficult. I could not access music and the small radio was not working well.

Very nice staff and room was nicely cleaned. Good location!

I like that pets stay for free. Room was supposed to be smoke free but you can still smell cigarette smoke.

Lives up to its chain. Easy to get to from the Thruway and good value for the price. Efficient (i.e. small) bathroom. No fridge, no microwave (tho to be expected at this level of hotel). As a place to stop and sleep, it's fine.

The room was clean and fresh smelling. The grounds were neatly manicured. The price was very reasonable. Staff was friendly and helpful. Great deal for the money. There could have been something by way of a continental breakfast would have been nice. Convenient location.

This is out 3x staying here just for an overnight stay. It fits the bill no bells and whistles but clean and convenient location related to state fair.

The front desk lady was OUTSTANDING! So nice, cordial, and quick! Room was very nice, clean, fresh, comfortable

YUCK! It smelled like cigarettes and it was non-smoking.

Nice especially for the low price. Staff brought us an extra pillow on request. Small but comfortable rooms and beds

Really love their pet policy, they have clean rooms with all that you need

Staff was friendly, room was clean and somewhat updated. Bed was comfortable and there was a safe in the room. Downside, bathroom was really small and in poor condition. Toilet was not 100% clean, bathroom door was falling apart due to what looked like water damage.

The hotel was dirty, disappointing and a mistake. I tried to save money because my budget is tight. However, this hotel was served well below my expectations. What a disaster!

North Thompson Road Syracuse NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located within a leisurely stroll of Brooklawn Golf Course, Red Roof Inn Syracuse is within a few miles (5 km) of Palace Theater. This 114-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

Red Roof Inn Syracuse's 114 rooms provide free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies.


Property features

Red Roof Inn Syracuse offers free WiFi in public areas and coffee in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.

Room options

Standard Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Accessible (Smoke Free)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn Syracuse

Everyone (20) Couples (2) Family (9)
1
Business Business

Room did not look as advertised. Very dissapointed

By on Apr 19, 2021

Review comment responded on Apr 21, 2021

Sorry you were disappointed. I wish you would have tell us any issues so we could have resolved them. Thank you for feedback.

1
Everyone

By on Feb 15, 2021

Review comment responded on Feb 25, 2021

Thank you for the feedback

4
Friends Business Business

Friendly staff, easy checkin, clean rooms, close to shopping

By , from Virginia on Oct 12, 2020

Review comment responded on Oct 13, 2020

Thank you! I'll pass along the compliments to our staff.

1
Everyone

The property was as I expected it was a cheap place in a convenient location. Unfortunately orbitz screwed up the billing and it made the hotel look bad. Orbitz is to blame for my subpar experience.

By on Dec 28, 2019

Review comment responded on Jan 15, 2020

We are very sorry that there was a mix up in your billing process. We would encourage you to book directly with the hotel in the future to prevent this from happening.

4
Family

Easy to get to. Heat in the room was a little odd, but it worked..

By on Nov 11, 2019

3
Everyone

By on Nov 11, 2019

3
Business Business

Syracuse was very cold. When i tried to put on the heat it was too hot. I also found the TV difficult. I could not access music and the small radio was not working well.

By on Oct 22, 2019

4
Everyone

Very nice staff and room was nicely cleaned. Good location!

By on Oct 19, 2019

3
Family Family

I like that pets stay for free. Room was supposed to be smoke free but you can still smell cigarette smoke.

By on Oct 15, 2019

4
Partner Couples Family

Lives up to its chain. Easy to get to from the Thruway and good value for the price. Efficient (i.e. small) bathroom. No fridge, no microwave (tho to be expected at this level of hotel). As a place to stop and sleep, it's fine.

By on Oct 13, 2019

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