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Recent guest reviews

Excellent Customer Service and overall a nice clean room

Carpets in room old,and room had spiders in it we killed 4.Asked for toom close to pool and were unable to accommodate request.

Great service. Secure after hours from main Casino. Fabulous suite

Hotel staff was great. Room was clean. A little cool near tbe window but with the drapes closed it was fine. Went for a show and stayed overnight. No compmaints. Nice stay overall.

The property is very nice. Eric at the bell desk helped my with an issue and was great. The gentleman the checked me in needs to be more personable.

Pool hotel is not as pictired. It is a basic/average pool. We had a 2 double bed room. Beds were an oversived twin. Not comfortable for 2 people.

Our only complaint was we had a hard time finding the elevator to our room. The signage could improve. The rooms were very nice and the casino staff was very helpful!

Great room with great accommodations. loved our stay

Room was awesome!! Very clean. Very comfortable! Best climate control of any hotel I’ve ever stayed in!!

Excellent, price was a little high but I would recommend it to anyone!

We stayed at the Turning Stone for a One Night Get Away, the Check person was very nice, Room was beautiful, Had a Great Lunch and Dinner at the resort, would highly recommend staying right in the Turning Stone.

I paidgood money for the room which was nothing spectacular, it was technically a 100 dollar hotel room. It was clean but needs some updating. It was referenced as a king deluxe room, my bed was lumpy and the room was far from deluxe. I think next time, I will insist on a room in the tower.

This is a wonderful facility that is a more expensive than it should be and doesn't seem to be managed as well as it could be. The check-in process is a little slow and cumbersome. There always seems to be a line and a wait to check in. I stayed over one night and played golf both days and played table games the night I stayed. Much of facility has been remodeled. There are restaurants and nightclubs at the facility. The restaurants are good, not great and are priced higher than the quality of the restaurant. My example is they are charging $80 for $40 meals. I hear the one or two hotels nearby are not very good, so it is more convenient to stay at the casino but you will pay for it.

Sweet 16 Birthday party- swimming arcade racquet ball tennis golf events all within access great food court and sweet treats

The Tower Hotel was nice. Rooms were good. Not worth the price, but it was adequate.

Patrick Rd Verona NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Turning Stone Resort And Casino places you within a 10-minute drive of Oneida Community Mansion House and Utica Rome Speedway. This 700-room, 4-star resort has a golf course, a full-service spa, and a casino.


Dining

Enjoy dining at Wildflowers at the Lodge, one of 20 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 4 AM to 1 PM.


Rooms

Turning Stone Resort And Casino's 700 rooms provide phones. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi.


Property features

Turning Stone Resort And Casino features a golf course, a full-service spa, and a casino. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 120.00 per person one way. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this hot springs resort include a nightclub, an indoor pool, and a fitness center.

Room options

TOWER - Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

TOWER - Deluxe Room, 1 King Bed

King 1 | Sleeps 3

HOTEL - Deluxe Double Room, 2 Double Beds

Full 2 | Sleeps 4

LODGE - Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Turning Stone Resort And Casino

Everyone (24) Couples (1) Family (2)
5
Partner Couples

Excellent Customer Service and overall a nice clean room

By on Sep 1, 2019

Review comment responded on Sep 18, 2019

Thank you for your 5-star review! Hope to see you again soon!

2
Everyone

By on Jun 22, 2019

5
Everyone

By on May 7, 2019

5
Everyone

By on Apr 27, 2019

Review comment responded on Apr 30, 2019

Thank you for your 5-star review!

3
Families

Carpets in room old,and room had spiders in it we killed 4.Asked for toom close to pool and were unable to accommodate request.

By on Apr 17, 2019

Review comment responded on Apr 22, 2019

Hi Kara, our team works hard to ensure we’re always maintaining the highest standards for our guests and we’re sorry to hear your stay was anything less than exceptional. We try to accommodate our guests in any way possible, but room requests are based on availability. We’ve passed your helpful feedback along to our accommodations team and hope you’ll come back and visit us again soon.

5
Everyone

By on Apr 4, 2019

Review comment responded on Apr 5, 2019

Thank you for your 5-star review!

4
Everyone

By on Apr 3, 2019

Review comment responded on Apr 5, 2019

Thank you for your review!

5
Everyone

Great service. Secure after hours from main Casino. Fabulous suite

By on Mar 11, 2019

4
Everyone

Hotel staff was great. Room was clean. A little cool near tbe window but with the drapes closed it was fine. Went for a show and stayed overnight. No compmaints. Nice stay overall.

By on Feb 10, 2019

4
Everyone

The property is very nice. Eric at the bell desk helped my with an issue and was great. The gentleman the checked me in needs to be more personable.

By on Feb 10, 2019

Turning Stone Resort And Casino

5218 Patrick Rd, Verona, NY 13478
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