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Recent guest reviews

I enjoyed staying here. It’s close to downtown, walking distance to everything. The area is just OK. There’s a lot of strange men walking around at night so if you’re a female, I would suggest partnering up with somebody or taking an Uber.

Fyii

Good stay

Recently renovated rooms at a very good price and the staff was wonderful!

Everything was great and comfortable except the alarm thing on the selling. It was flashing very brightly and was quiet disturbing and even scary. We understand it is important and it is great that the system works; however, would prefer less visible "guardian".

This place is located in city center with free parking and WiFi.

Meet the guy that was working Sunday he was totally awesome very nice guy

Located in a deserted area Didn’t feel safe in the parking lot

clean room , quiet area. friendly people. breakfast was only a grab and go , but was expected with covid.

Th e breakfast was good... we called ahead for an later checkout 2days before and the said of course! The day of checkout they wouldn’t let us checkout late.. this is a MOTEL (Outside doors) but the hotel “remodeled” To make it appear like a hotel.

James Street Syracuse NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within a 5-minute walk of St. Joseph's Hospital Health Center, Clarion Pointe Downtown is within a 15-minute stroll of Erie Canal Museum. This 47-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10:30 AM.


Rooms

40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.


Property features

Guests of Clarion Pointe Downtown enjoy a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, laundry facilities, and a water dispenser.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Clarion Pointe Downtown

Everyone (23) Couples (1) Family (2)
5
Everyone

I enjoyed staying here. It’s close to downtown, walking distance to everything. The area is just OK. There’s a lot of strange men walking around at night so if you’re a female, I would suggest partnering up with somebody or taking an Uber.

By on Sep 28, 2023

Review comment responded on Sep 28, 2023

On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

5
Everyone

By on Jun 27, 2023

Review comment responded on Jul 17, 2023

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

5
Everyone

Fyii

By on May 24, 2023

Review comment responded on May 26, 2023

Thank you for taking the time to review your stay with us. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

1
Everyone

By on Jan 12, 2023

Review comment responded on Mar 6, 2023

I am very sorry to hear that we did not meet your expectations. My apologies for all the inconveniences. Not leaving any feedback does not help us fix the problem you may have had? Despite your disappointment, we hope you will return to stay with us again.

4
Everyone

Good stay

By on Dec 5, 2022

Review comment responded on Dec 5, 2022

Thank you for taking the time to review your stay with us. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

5
Everyone

By on Sep 25, 2022

1
Everyone

By on Jun 15, 2022

5
Everyone

Recently renovated rooms at a very good price and the staff was wonderful!

By on Jun 14, 2022

Review comment responded on Jun 17, 2022

We are absolutely so happy to receive such a phenomenal review! It will bring big smiles to our team. Thank you so much for taking the time to review your stay. As well, our team would be delighted to welcome you back to Syracuse in the future.

4
Everyone

By on Jan 17, 2022

4
Family

Everything was great and comfortable except the alarm thing on the selling. It was flashing very brightly and was quiet disturbing and even scary. We understand it is important and it is great that the system works; however, would prefer less visible "guardian".

By on Dec 30, 2021

Review comment responded on Dec 30, 2021

Thank you for taking the time to complete our review from your recent stay with us. We are thrilled to see that you enjoyed your stay along with the location of our hotel. We hope to be your hotel of choice while visiting the Syracuse area and we hope to be seeing you soon.

Quality Inn & Suites Downtown

454 James Street, Syracuse, NY 13203
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