Lodging near Surfside Park

"We recently stayed at the Grand Beach Hotel Surfside and unfortunately, our experience was disappointing overall. While the lobby makes a nice first impression, that’s where the positives mostly ended. The staff was not welcoming or friendly, and service throughout the stay felt lacking. For example, at the rooftop pool, there was no staff offering drinks or checking on guests, which you would expect at a hotel at this price point. Dining was also underwhelming—there is only one restaurant, and the menu does not change, which quickly becomes repetitive during a stay. The atmosphere was not what we expected. The hotel was very noisy and filled with children, making it feel less like a relaxing getaway and more like a crowded family resort. On top of that, housekeeping began vacuuming loudly around 8:00 AM, which made it difficult to sleep in. One of the most concerning issues was a late-night disturbance around 1:30 AM, where there was loud fighting and screaming that went on for at least 30 minutes. We attempted to call both the front desk and bell stand multiple times, and no one answered, which was extremely unsettling. We were close to calling the police ourselves before the situation finally quieted down. As for the room, it was just okay. There were rust stains in the bathroom, and the sofa in the sitting area was uncomfortable—more like a futon than proper hotel furniture. Additionally, the air conditioning unit was so loud & patio small."

"Wonderful breakfast Absolutely beautiful hotel and setting. Service was slow. "

"I have now considered this Hotel as my go to spot when in Miami. The hotel staff at the front desk and valet were excellent. Give them all a pay raise."