Didnt realize we were getting a handicapped room, and they would not change it. Every day we had to have our keys reset...only to find out our door didnt even lock!!!
N/a
Wasn’t greeted by anyone for almost 10 minutes, there was just a sign that said be right back. Check in took at least 30 minutes and the computer kept going down. Checked in at 6pm and the room wasn’t ready, had to wait another 30 minutes for it to be cleaned. Overall the room itself was acceptable, but I won’t be back.
Fine for the price. Clean and comfortable beds. Moved to a different room when first room not accep
Room was okay just small. Asked for room with whirlpool tub for special night but tub didnt work. Washcloth stuck in ceiling in place of a tile. Only 1 washcloth for 2 adults. Extra blanket had cigarette burns. Room was clean though besides. Towels folded nice, n bed made.
My bedspread had obvious cigarette burns in them. I got no room service for my entire stay
It was a very good price and clean. The staff was friendly. Nice place to stay. Nothing fancy but your needs were met.
I loved the location, the cleanliness of the room and the whole cleanliness of the inside, outside, the great customer service of all of the staff. I would recommend to anyone to stay here.
I just needed a place to stay for 1 night & this place was conveniently located to where I needed to go the next day. Room was a little small, but it had a king sized bed which took up quite a bit of room. :) Internet was good, front desk staff was friendly, & you get a 10% discount at the Waffle House right next door! Not bad for a one-nighter.
Very clean and exceptional staff. Cleaning crew went above to write my daughter a note and fold her personal blanket into a heart shape
the check in guy was really rude, basically told us well this is what you get. Downside our room from a queen suite to a king. We needed the double queen and the pull out sofa bed
The hotel staff was very friendly, but we could barely turn around in the room. It was actually smaller than most of the rooms I've had in NYC. The fridge was so loud we considered unplugging it for the night.
Bedbugs crawling all over the bed and even bit my friend on the cheek. Went to front desk to complain with the specimen on hand, they just shrugged it off. No apologies, no offer to change room. Sink and shower clogged. Terrible experience! Construction going on. Been to cheap hotels before and don't expect that much but this experience tops it all. Will never consider this place ever again.
We reserved two rooms with one queen each in July for September 16th, 2017. They gave us one room with two double beds and one "handicapped" room with one king. Not side by side but two floors apart. The handicapped room smelled like sewage, probably because when you ran the shower, water leaked all over the floor. After complaining to the front desk and to the maintenance man we were finally moved to a "smoking" room that smelled to high heaven by a "security" person. The bedspreads had burn holes in them. The sheets were stained. The furniture was worn and chipped. The front desk clerk was rude and did not care about how our stay was. The maintenance man said he couldn't smell anything but the security person could . I have never ever had my charge card run before I actually stayed in a hotel but this one did. I'm sure because they refused to refund if we left and went elsewhere. We travel frequently and this was the worst hotel stay we have EVER had!
This is not to complain, but it was not what we expected or thought. It is a motel, rather than a hotel, and they have worked to upgrade the facility. The room was not bad (we stayed in a suite), but our expectations were completely different upon arrival.
The room was pretty small and janky. Little repairs that were fixed the quick and cheap way, versus the more appealing way. The bathroom was ridiculously tiny and the shower was gross. Not a "it needs a scrubbing" gross but a "toss the the whole thing and start from scratch" gross. I will say that it was quiet! There was construction going on next door and it didn't bother us at all. There's a restaurant next door too, and it's easy to get back to the highway, so there's that too. The ladies at the front desk were very kind, and very understanding when we realized our reservations had been messed up (our fault, not theirs).
It was wonderful stay couldn't have been happier I hope this enough words so I.can get off this site How many words do you. Red this is crazy nuts survey form
Days Inn & Suites by Wyndham Springfield on I-44 places you within a few miles (5 km) of Ozark Empire Fairgrounds & Events Center and Dickerson Park Zoo. This motel has 86 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is offered each morning.
The 86 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
Guests of Days Inn & Suites by Wyndham Springfield on I-44 enjoy an outdoor pool, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Didnt realize we were getting a handicapped room, and they would not change it. Every day we had to have our keys reset...only to find out our door didnt even lock!!!
N/a
Hello Dear Guest Thank you for your stay and rating. I am sorry to hear that we couldn't able to satisfy your needs. I hope you will give us one more chance to serve you better. Thanks, Hotel Management
Wasn’t greeted by anyone for almost 10 minutes, there was just a sign that said be right back. Check in took at least 30 minutes and the computer kept going down. Checked in at 6pm and the room wasn’t ready, had to wait another 30 minutes for it to be cleaned. Overall the room itself was acceptable, but I won’t be back.
Hello Dear Guest Thank you for your stay and reservation. I am sorry to hear about the problem with your check in. We will definitely address this issues with our front desk team and housekeeping department. Once again, I am sorry for everything. I hope you will give us one more chance to see you again. Thanks, Hotel Management
Fine for the price. Clean and comfortable beds. Moved to a different room when first room not accep
Hello Dear Guest Thank you for your stay and reservation. I am happy to hear about your stay. We will serve you even more better in your next visit. Thanks, Hotel Management
Room was okay just small. Asked for room with whirlpool tub for special night but tub didnt work. Washcloth stuck in ceiling in place of a tile. Only 1 washcloth for 2 adults. Extra blanket had cigarette burns. Room was clean though besides. Towels folded nice, n bed made.
Hello Dear Guest Thank you for your review and reservation with Days Inn and Suites. I am sorry to hear about your unpleasant stay. We will talk to our house keeping department and we will take necessary action. I hope you will give us on more chance to serve you better in your next trip. Thanks, Hotel Management
Hello Dear Guest Thank you for your stay and review. Thanks, Hotel Management
My bedspread had obvious cigarette burns in them. I got no room service for my entire stay
Hello Dear Guest Thank your or your stay and review. I am sorry to hear about your unpleasant stay. At the same time, very shocked to hear that house keeper didn't make your room pleasant for your stay. We will talk to our house keeping department and will take a necessary action. Thanks, Hotel Management
It was a very good price and clean. The staff was friendly. Nice place to stay. Nothing fancy but your needs were met.
Hello Dear Guest Thank you for your time to write a wonderful review for us. I am happy to hear about your pleasant stay. I hope you will recommend us to your friends and family. Thanks, Hotel Management
I loved the location, the cleanliness of the room and the whole cleanliness of the inside, outside, the great customer service of all of the staff. I would recommend to anyone to stay here.
Dear Guest, Thank you for your great review of our property. I'm thrilled that the staff, breakfast and the location made this the best experience for you! Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! Sincerely Hotel Manager
Thank you for your review.