Bag of trash in closet when we checked in and bathroom did not look cleaned at all.
One Star property. They advertise the pool and hot tub but yet they don’t work !
Fue agradable la estancia, solicité un cambio de habitacion al inicio, olia a cigarrillo, inmediatamente me hicieron el cambio por una habitacion libre de olores y estuvo muy bien, la atencion fué excelente, además es seguro y confortable, tiene establecimientos de comida y paseos cerca, la pasé genial. Volveria a este sitio
The staff is very helpful, Good location, Nice and quiet,
It was very run down, there was trash in the parking lot and walkways. The room was dirty with zero amenities. I would be very hard pressed to stay here again. Disappointing.
Space and staff was great, but that was about it. Smelled horribly like cigarette smoke. Damage to living room floor, missing cover over bathroom light, handle broken off oven door. Only working light in bathroom was on a 15 minute timer that had to be turned on outside the bathroom. Not any bedding for the futon even though reservation was for 5 people. Property is in need of repair.
The property needs some maintenance and upkeep, but overall the stay was good. Everything worked as it should, it was clean and was just right for an extended stay.
Like a clean studio. Was stunned at the rooms. Very nice place to stay
It was roomy and had everything we needed, but there were a few cosmetic issues-but the bad part was there was no heat. Enjoyed the place, it was clean and quiet
Terrible experience ...I’ve stayed here many time over the past few years. This time was different...the room was so disgusting. It smelled bad! The carpet was so nasty you wouldn’t put your bare feet on it. The bathtub was really bad! No shower because of the filth. The dishes were dirty the kitchen floor was sticky..I could go on and on but what’s the point...don’t even consider this place!
Very dated. My room smelled of smoke. Price was cheap. I see why now
There was plenty of space to visit with family. However, the property is older and seems to be surrounded by some sketchy people. It is affordable and it was OK, but don't expect anything nice. I was not impressed with how unclean the place was, the cleaning crew could use a refresher.
Hot Tub and Pool a plus. My room had a working fireplace (I will remember that this fall). Good size kitchenette. Dishes for 2. Ice maker in freezer. No cookware.
Room was large. Full fridge and freezer was great
There was a sock behind the TV, a towel behind one of the bathroom doors, the dishes smelled like they'd been sitting in the washer for weeks and some of the furniture reeked of perfume. I also had to get a new key for the second night because they only programmed the first key for 1 night.
Arbor Suites at the Mall places you within 2 miles (3 km) of popular sights like Battlefield Mall and Lester E. Cox Medical Center South. This 80-room aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Each apartment is air-conditioned and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. A TV comes with cable channels, and guests can stay connected with wired Internet and free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board.
At Arbor Suites at the Mall, guests have access to an outdoor pool, free WiFi in public areas, and a spa tub. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Bag of trash in closet when we checked in and bathroom did not look cleaned at all.
One Star property. They advertise the pool and hot tub but yet they don’t work !
Fue agradable la estancia, solicité un cambio de habitacion al inicio, olia a cigarrillo, inmediatamente me hicieron el cambio por una habitacion libre de olores y estuvo muy bien, la atencion fué excelente, además es seguro y confortable, tiene establecimientos de comida y paseos cerca, la pasé genial. Volveria a este sitio
Thank you for taking the time to rate your stay with us. I am glad to see you enjoyed it! We will see you the next time you are in Springfield.
Thank you for taking the time to rate your stay with us. I do apologize that it was not pleasant. We would love to hear more about how to improve for the future to ensure guest satisfaction! We hope to see you the next time you are in Springfield.
The staff is very helpful, Good location, Nice and quiet,
Thank you so much for staying with us!
It was very run down, there was trash in the parking lot and walkways. The room was dirty with zero amenities. I would be very hard pressed to stay here again. Disappointing.
Thank you for taking the time to review your stay with us. I do apologize for the issues you encountered during your stay and I would like to assure you they are being addressed! I hope the next time you are in town, you choose to give us another try to show you how your stay should be!
Space and staff was great, but that was about it. Smelled horribly like cigarette smoke. Damage to living room floor, missing cover over bathroom light, handle broken off oven door. Only working light in bathroom was on a 15 minute timer that had to be turned on outside the bathroom. Not any bedding for the futon even though reservation was for 5 people. Property is in need of repair.
The property needs some maintenance and upkeep, but overall the stay was good. Everything worked as it should, it was clean and was just right for an extended stay.
Thank you for taking the time to write a review! We are glad you enjoyed your stay!
Like a clean studio. Was stunned at the rooms. Very nice place to stay
Thank you so much for staying with us!
Jitty, thank you for taking the time to review your stay with us. We hope to see you the next time you are in the area!