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Recent guest reviews

Good location. Near mall and conference site.

Good stay need parking

Very nice area, needs updating. Was some food pieces left in areas. The help is excellent. The place its seft is very nice. Would definitely stay again.

Room was nice but pieces of food hete and there.

Bag of trash in closet when we checked in and bathroom did not look cleaned at all.

One Star property. They advertise the pool and hot tub but yet they don’t work !

Fue agradable la estancia, solicité un cambio de habitacion al inicio, olia a cigarrillo, inmediatamente me hicieron el cambio por una habitacion libre de olores y estuvo muy bien, la atencion fué excelente, además es seguro y confortable, tiene establecimientos de comida y paseos cerca, la pasé genial. Volveria a este sitio

The staff is very helpful, Good location, Nice and quiet,

It was very run down, there was trash in the parking lot and walkways. The room was dirty with zero amenities. I would be very hard pressed to stay here again. Disappointing.

Space and staff was great, but that was about it. Smelled horribly like cigarette smoke. Damage to living room floor, missing cover over bathroom light, handle broken off oven door. Only working light in bathroom was on a 15 minute timer that had to be turned on outside the bathroom. Not any bedding for the futon even though reservation was for 5 people. Property is in need of repair.

The property needs some maintenance and upkeep, but overall the stay was good. Everything worked as it should, it was clean and was just right for an extended stay.

Like a clean studio. Was stunned at the rooms. Very nice place to stay

It was roomy and had everything we needed, but there were a few cosmetic issues-but the bad part was there was no heat. Enjoyed the place, it was clean and quiet

Terrible experience ...I’ve stayed here many time over the past few years. This time was different...the room was so disgusting. It smelled bad! The carpet was so nasty you wouldn’t put your bare feet on it. The bathtub was really bad! No shower because of the filth. The dishes were dirty the kitchen floor was sticky..I could go on and on but what’s the point...don’t even consider this place!

Very dated. My room smelled of smoke. Price was cheap. I see why now

E Raynell Pl Springfield MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour business center

Located within a 5-minute walk of Battlefield Mall, Arbor Suites at the Mall is within a 15-minute stroll of Clarke Surgical Center. This 80-room aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

Each apartment is air-conditioned and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. A TV comes with cable channels, and guests can stay connected with wired Internet and free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board.


Property features

At Arbor Suites at the Mall, guests have access to an outdoor pool, free WiFi in public areas, and a spa tub. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Studio Suite

1 King Bed | 1 Double Sofa Bed | Sleeps 3

Standard Suite, Multiple Beds

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Studio Suite, Accessible

1 King Bed | 1 Double Sofa Bed | Sleeps 3

Penthouse

1 King Bed, 2 Twin Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Arbor Suites at the Mall

Everyone (31) Couples (12) Business (2) Family (32) Friends (4)
3
Friends

Good location. Near mall and conference site.

By on Apr 29, 2023

Review comment responded on May 5, 2023

Thank you for staying with us, we hope you have safe travels and come stay with us again.

4
Everyone

Good stay need parking

By on Jul 31, 2022

4
Everyone

Very nice area, needs updating. Was some food pieces left in areas. The help is excellent. The place its seft is very nice. Would definitely stay again.

By , from St.Robert on May 31, 2022

Review comment responded on May 31, 2022

Thank you for staying with us, hopefully when you come back we will have updates that are needed.

4
Everyone

Room was nice but pieces of food hete and there.

By , from St.Robert on May 30, 2022

2
Family

Bag of trash in closet when we checked in and bathroom did not look cleaned at all.

By on Apr 11, 2022

1
Business Business

One Star property. They advertise the pool and hot tub but yet they don’t work !

By on Mar 22, 2022

4
Partner Couples

Fue agradable la estancia, solicité un cambio de habitacion al inicio, olia a cigarrillo, inmediatamente me hicieron el cambio por una habitacion libre de olores y estuvo muy bien, la atencion fué excelente, además es seguro y confortable, tiene establecimientos de comida y paseos cerca, la pasé genial. Volveria a este sitio

By on Aug 29, 2021

Review comment responded on Aug 30, 2021

Jitty, thank you for taking the time to review your stay with us. We hope to see you the next time you are in the area!

4
Everyone

By on Jun 8, 2021

Review comment responded on Jun 24, 2021

Thank you for taking the time to rate your stay with us. I am glad to see you enjoyed it! We will see you the next time you are in Springfield.

2
Everyone

By on May 20, 2021

Review comment responded on Jun 24, 2021

Thank you for taking the time to rate your stay with us. I do apologize that it was not pleasant. We would love to hear more about how to improve for the future to ensure guest satisfaction! We hope to see you the next time you are in Springfield.

5
Family

The staff is very helpful, Good location, Nice and quiet,

By on May 18, 2021

Review comment responded on Jul 7, 2021

Thank you so much for staying with us!

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