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Viva Azteca by Wyndham, A Trademark Resort

Property class: 4
VIP Access

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Photo gallery for Viva Azteca by Wyndham, A Trademark Resort

An aerial view of a resort with a central swimming pool, palm trees, and a circular structure.
Property video
An outdoor dining area with tables set for guests, surrounded by lush greenery and a thatched roof structure.
An aerial view of a resort with multiple buildings, a beach, and a pool area.
A rustic building with a thatched roof, hanging lanterns, and a large carved stone.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪6 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Garden, 1 King Bed, Non-Smoking

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a balcony with a table and chairs.

Superior Garden, 1 King Bed, Non-Smoking

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, a chair, and a view of greenery outside.

Superior Garden, 2 Queen Beds, Non-Smoking

8.2 out of 10
Very good
(32 reviews)
  • Garden view
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, and a chair. There is a balcony with a view of palm trees and a pool.

Superior Ocean, 2 Queen Beds, Non-Smoking

  • Ocean view
  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

A hotel room with a bed, a desk, a chair, a nightstand, a TV, and a view of a pool and palm trees.

Superior Pool, 1 King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a balcony with a view of palm trees, and a purple chair.

Superior Pool, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

A hotel room with a large bed, a TV mounted on the wall, a bench, and a view of the garden through the sliding doors.

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • Garden view
  • 373 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Playa del Carmen

Located in Playacar, Viva Azteca by Wyndham, A Trademark Resort is adjacent to Playacar Golf Club and within a mile (2 km) of other popular sights like Quinta Avenida.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 2 min walk - 0.1 miles
  • Playacar Beach - 6 min walk - 0.4 miles
  • Mayan Ruins of Playacar - 6 min walk - 0.4 miles
  • Xaman Ha Aviary - 14 min walk - 0.8 miles
  • Quinta Avenida - 3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪rosa roja - ‬9 min walk
  • ‪Turquesa - ‬6 min walk
  • ‪Hotel Riu Palace Riviera Maya - ‬1 min walk
  • ‪Occidental Allegro - ‬3 min walk

About this property

Viva Azteca by Wyndham, A Trademark Resort

At Viva Azteca by Wyndham, A Trademark Resort, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a gym, a sauna, and free WiFi in public areas.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, espresso makers, and safes are other standard amenities. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Restaurants on site

  • Bamboo
  • El Cenote
  • El Nopal
  • II Palco
  • Xul Ha

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.18 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Frequently asked questions

Are there all-inclusive rate plans at Viva Azteca by Wyndham, A Trademark Resort?

Viva Azteca by Wyndham, A Trademark Resort is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Viva Azteca by Wyndham, A Trademark Resort?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Viva Azteca by Wyndham, A Trademark Resort on Oct 24, 2026 start from $483, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Viva Azteca by Wyndham, A Trademark Resort?

Viva Azteca by Wyndham, A Trademark Resort provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

Is there a spa at Viva Azteca by Wyndham, A Trademark Resort?

There is a full-service spa available for guests to enjoy and services include beach massages, Thai massages, couples treatments, and reflexology.

Does Viva Azteca by Wyndham, A Trademark Resort feature a casino at the property?

No, Viva Azteca by Wyndham, A Trademark Resort doesn't have a casino.

Does Viva Azteca by Wyndham, A Trademark Resort have a restaurant that serves breakfast?

Yes, Viva Azteca by Wyndham, A Trademark Resort has 4 restaurants, and serves breakfast for a surcharge.

Will Viva Azteca by Wyndham, A Trademark Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Azteca by Wyndham, A Trademark Resort.

Where is the closest airport to Viva Azteca by Wyndham, A Trademark Resort?

The closest major airport to Viva Azteca by Wyndham, A Trademark Resort is Cozumel Intl. Airport (CZM), which is 20.3 mi away (256 minutes by car).

Does Viva Azteca by Wyndham, A Trademark Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Viva Azteca by Wyndham, A Trademark Resort.

Viva Azteca by Wyndham, A Trademark Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 475 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort with much activities to keep everyone entertained. Very friendly staff.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great price
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly a great place to stay. Walked around to neighboring resort and stores nearby after 10pm and very safe. To enter you need to show verification of reservation to enter the resort area. Felt safe and resort is a short drive away from market area
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, incredibly clean, tasty food, and a beautiful beach!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, friendly people and amazing beach
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience as a family with a 5 and 8 year old.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, catamarans, nightly shows, and bartenders were all excellent features.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Decent Food
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific place for an all-inclusive holiday. Resort is a bit dated but extremely well maintained and very clean. Staff were awesome and food was much better than we’ve experienced at similar resorts. A lot of kids and young families. Definitely recommend this place.
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff!
Husband’s 67th Birthday!
Birthday at at à la carte Mexican restaurant.
Beautiful statues on property!
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly staff,
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff and beach
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every worker was friendly worked hard! Worked hard even during the rain. The guys working to remove the sargassum worked so hard and did amazing job. Didn’t care for the food.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time. Their Christmas celebrations were fabulous!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place.
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was comfortable, clean, and quiet. Not a huge resort but big enough with plenty amenities. The outdoor bar and outdoor seating area near the pool area have a beautiful view to the ocean. The servers in the buffet and bartenders were so attentive and great.The bed and pillows in our room were very comfortable. This resort is also within walking diatance to the famous 5th avenue. I would definitely return to stay at this resort.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious , clean , no elevator . Food was good ,enough variety , pool was very nice , water warm . Enough chairs on the beach .Very easy to navigate , small resort a bit traditional but still in good shape , walking distance to Playa del Carmen .
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great resort
Stayed 10 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit to warm for us, would have been nice to get the air conditioning to cool the room more.
Stayed 11 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, many activities, great staff, great food!
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room ,amazing foid& beds great service aimed to please .
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Maids kept rooms spotless.
Stayed 8 nights in Feb 2026

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