Remodel and finding elevators was very frustrating. Signs to pay at parking confusing. Need better signs and to complete the remodel
The staffs were really friendly and the was awesome. The bed was comfortable and all the good stores and restraunts are on walking distance. What i didnt like about my room is that the inside of the vent was really dirty thats my room was cold because of the lack of air flow
I liked the property. Got charge more than what I expected.
Upon checking in I was greeted with a cup of wine. The man checking me in was pleasant and cheerful. Overall a great start to my vacation. So the next day, after a long day back to the hotel. I expected a clean room to come “home” to. I used the water glass that was provided from the hotel. The table/desk was not touched at all. No new cups. So I cleaned them all myself, which stinks because it’s not like we are provided dish soap. It wasn’t a big deal but because my experience overall wasn’t good I wanted to mention that. So on with the next day, it was check out time. The lady was not helpful nor cared to help. She was short with answers. Whatever, I didn’t care much at the time. But when my friend used the restroom in the lobby, she left her pouch in there. We were heading out to the airport. 15-20 mins later she realized she left the pouch in the restroom. Called the hotel to have them check. A lady picked up, showed no sympathy at all. Said she would check and call back. Not once did she ask what she was looking for, a name, a number to call back. She tried to rush off the phone with no information. Called back to speak with a manager then put on hold. Called again, no one answered, called once again, someone picked up and automatically transferred to a voicemail to a manager. Called again, finally get to speak with a manager. Explained the issue. Still no apologize. A lot more to say but I am maxed on characters for feedback. This has been the worst hotel experience.
Location is perfect to the downtown Seattle attractions.
Great location, love the wine from 1-8 every day too.
Overall stay was wonderful and the staff was all amazing! They were all positive and full of energy making sure our stay was comfortable. The only thing that this hotel needs to improve on is the elevators, they shake too crazy and does not fit the classy vibe of the motif. Also in my room I noticed a few spider webs by the window and there were a few unclean toothpaste spots on the bathroom countertop. However I did not report it because I was able to look past it, but I’m sure there are those who would mind and make a big deal. Also one of the beds had torn sheets, they were clean but a little damaged. However besides that, I had a wonderful stay and would come back mainly because of the staff and their hospitality. But please update your elevators, I felt like it was going to break.
The staff was excellent, the bed was comfy, shower head was amazing, and the location was in the heart of everything.
I am very disappointed that we were charged an additional $23.21 per night per room for “amenities”. These extra fees were not disclosed when we booked. In addition, as we arrived at 11:00 p.m. and checked out the next morning, we received no benefit for the services for which we were charged.
Checked in past 11:30 PM. Was a bit hard to get staff to answer main phone.
Great property. Very clean and updated. Friendly staff and great amenities. Super location close to everything.
This hotel was clean and staff was pleasant. The room was great and comfortable- modern furniture.
Great location. Clean. Nice staff and perks. Thanks
I didnt find anything unique about this hotel. Everything was average for an above average price. We reserved a room with two beds for a reason and the first thing they did was try to switch us to one bed. There was no parking discount for hotel guests and no guarantee you would get a place to park if you wanted to leave the parking ramp for awhile so we did lots of walking since the ramp was sold out most of the time. We were told that on top of our room charge we would be charged for incidentals of wi-fi, water and coffee at a rate of $20 a day. So for us that amounted to a $10 cup of keurig for each of us (a dollar value). Our room didnt get cleaned until we managed to flag down a housekeeper at 4pm and asked if things couldnt get tidied up a bit. I spent about half of this past year in various hotels for my job and have never had to ask to have my room cleaned. Overall, we were glad to stay downtown. We chose Motif because it was the only hotel that was offering 2 beds in a room that weekend, but we left without being impressed. Average beds, average decor, less than average service and nickled and dimed for everything. Stayed in much nicer places for less with more amenities and better service. So, yeah...meh.
Great hotel. The room was generously large and very clean. Staff was outstanding especially Gene at check in.
Located in Downtown Seattle, Motif Seattle is next to popular attractions like Seattle Central Business District and 5th Avenue Theater. This 319-room, 4-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a rooftop terrace.
Enjoy dining at one of 2 onsite restaurants including Frolik Kitchen+Cocktails, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11 AM.
All of Motif Seattle's 319 rooms are air-conditioned and have an array of amenities, including iPod docks, coffee makers, and free newspapers. Guests can expect free WiFi and 37-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free bottled water, safes, and phones are also available.
Motif Seattle offers a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is USD 50 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Remodel and finding elevators was very frustrating. Signs to pay at parking confusing. Need better signs and to complete the remodel
We are so sorry to hear that sir, we are expecting parking renovations to be done soon. Thank you for staying with us.
Thank you so much for staying with us!
Thank you for your review! We are thrilled to hear you enjoyed your stay. We hope to welcome you back soon!
The staffs were really friendly and the was awesome. The bed was comfortable and all the good stores and restraunts are on walking distance. What i didnt like about my room is that the inside of the vent was really dirty thats my room was cold because of the lack of air flow
Thank you so much for the feedback, we truly appreciate it!
Thank you for staying with us!
I liked the property. Got charge more than what I expected.
Thank you for staying with us MK, we apologize for the unexpected charges. Can you tell us more about the miscommunication?
Upon checking in I was greeted with a cup of wine. The man checking me in was pleasant and cheerful. Overall a great start to my vacation. So the next day, after a long day back to the hotel. I expected a clean room to come “home” to. I used the water glass that was provided from the hotel. The table/desk was not touched at all. No new cups. So I cleaned them all myself, which stinks because it’s not like we are provided dish soap. It wasn’t a big deal but because my experience overall wasn’t good I wanted to mention that. So on with the next day, it was check out time. The lady was not helpful nor cared to help. She was short with answers. Whatever, I didn’t care much at the time. But when my friend used the restroom in the lobby, she left her pouch in there. We were heading out to the airport. 15-20 mins later she realized she left the pouch in the restroom. Called the hotel to have them check. A lady picked up, showed no sympathy at all. Said she would check and call back. Not once did she ask what she was looking for, a name, a number to call back. She tried to rush off the phone with no information. Called back to speak with a manager then put on hold. Called again, no one answered, called once again, someone picked up and automatically transferred to a voicemail to a manager. Called again, finally get to speak with a manager. Explained the issue. Still no apologize. A lot more to say but I am maxed on characters for feedback. This has been the worst hotel experience.
Ms. Sin, I am so sorry you had an unpleasant experience. Please feel free to contact our guest services team to address these concerns
Location is perfect to the downtown Seattle attractions.
Thank you for staying with Motif! We hope to see you again soon!
Great location, love the wine from 1-8 every day too.
So glad you enjoyed your stay!
Thank you for staying with us!