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Extended Stay America Seattle - Kent

2.5 out of 5.0

Recent guest reviews

Stayed here many times the brand itself concept with coupons ability to book through them it's okay but 3party deals usually best way for speeding less. Some of the places maybe a little dirty in the hallway or front desk area but overall I give them a 4.4 of 5. Oh Extended Stay America one area to consider giving back to your guest former and new is keeping their money in house, correct? Well then if you want loyalty to keep open I would change a few simple low cost ideas. Coffee all day hey one way to keep anyone on America happy free coffee, honestly it will give you a higher star rating and when you give back you will get back. But the mentality is not give to receive it's to give freely. Honestly the cost of supplies and coffee and employees labor can be a tax write off expense. Okay keep the dishes clean and in the room it is not fun or ideal to make multiple trips. Oh and lastly maybe a piece of candy on the pillows sharing is caring and the reason I can state my opinion I have over 20 years hospitality restaurant hotel experience.. well maybe one of my suggestions will be implemented ESA think outside the box give a little to gain alot.

Nice place to stay and was well in budget. Towels needed for kitchen and or sponge to wash dishes or not quite sure how it works if not required to wash dirty dishes and pots and pans. Other than that good place and channel selection. I'd stay again.

Or flight was cancelled we were extremely tired. We showed been there at about 11 pm but because of cancelled flights we didn't get to the hotel until 7:30 am they told us we had to check out st 11:00 am but was going to let us stay until 12:00 pm at the latest. We arrived in the room dead tired. The room was freezing there was not a comforter on the bed only a sheet, and there was no pillow cases to the pillows, we called they brought the pillow cases but said they were short on comforters. We never did get a comforter. We froze but we were so tired to lay down after being up for 24 hours we didn't care. There was no hair dryer. And the bed was hard as a rock. We were glad it was a short stay.

Aging facility in a declining area. Poorly kept room with cigarette ashes alongside bible in drawer. If booked via third party, no option for non-smoking room. Would not recommend.

The beds are just a bit more comfortable than a block of cement. When asked to get some fresh bath linens, was informed we'd have to leave the next morning . When asked why, was told it was because we had 2 parrots in our room! I made this reservation 3 weeks before the actual stay and I clearly stated we had 2 parrots that would be traveling with! Upon checking in, they had no problem with the parrots! In fact they were more interested in our birds than their paying customers

Kitcken is a descent size. Very good room to stay in, its very cozy.

Super friendly staff , safe and quiet . very pleased for value , would recommend and will come back :)

Disappointed, went to get grab and go breakfast at 6:20 and it wasn't there. At 9:30 I gave up and went to a restaraunt.

Comp breakfast was a joke, good option for a 1 night stay if ur in last minute need

Just a room and a shower. The TV had about 5 working channels the others were blurred or looked like a snow storm. Definitely had the worst continental breakfast I've ever had

It seemed like the place was functioning on its last effort. Other than the pleasant front desk lady, our experience was bad. Bed not comfortable. Only 3 pillows and asked for an extra but never got it. No restroom in the lobby upon our arrival. Room was ok but motel 6 is more comfortable.

There were no dishes in the room. You had to go to the front desk and ask for specifically what you wanted. No cups for brushing teeth. No paper towels or napkins. At a previous apart-hotel I stayed at two weeks previous, all the above were included. Continental breakfast was just apples, prepackaged muffins and granola bars. Coffee was the only beverage.

Convenient location, but continental breakfast was really sad= One stale muffin in cellophane, two choices of Nature Valley granola bars, bruised oranges and no juice, only coffee to drink. One stocking footed pass over room floor yielded both human and animal hair. Lint visible on floor.

Saved me lots of bucks especially moving out from the Hampton inn in southcenter. Had same room ammenities for half the price. Guess management should work on getting newer carpets, better beddings etc. Overall, can't complain, but couldn't wait to move into my apartment. 1 Staff was pretty helpful.

its fine hotel And I would recommend to friends too ya

It was ok for a place to sleep one night. The room smelled like smoke.

We felt like the hotel needed major updates. Kitchen was missing many items normally in kitchens. We also had concerns about our safety, area and other customers were scary. I would not stay with children because I was concerned about our safety as adults.

We booked a room with a full kitchen so that we could prepare our own meals. The hotel requires you to ask for utensils and cooking implements. The room should have these items already in it when you get there. I don't want to go to the front desk at 11pm to ask for a glass. Also no hairdryers in the room unless you ask. I've stayed at several other Extended Stays before and this was one of the most inconvenient. There is little insulation between the walls or floors. Sounds like a pack of elephants romping above you when someone walks around.

I enjoyed my stay the staff was very nice I only wish they have housekeeping everyday instead if me having to go get fresh linen and towels

I really enjoyed my stay. I have been to other extend a stay hotels and this one has been the best.

22520 83rd Ave S Kent WA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Seattle - Kent places you within 2 miles (3 km) of ShoWare Center and Kent Station. This 120-room aparthotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's also close to Kent Farmers Market and Kent Valley Ice Center.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 120 air-conditioned apartments feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

Renovated in 2014, Extended Stay America Seattle - Kent offers free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 1 King Bed, Smoking

King 1 | Sleeps 2

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Seattle - Kent

Everyone (13) Business (6) Couples (12) Family (3) Other (5) Friends (3)
4

spacious suites with everything except a hot tub.

Everyone

Stayed here many times the brand itself concept with coupons ability to book through them it's okay but 3party deals usually best way for speeding less. Some of the places maybe a little dirty in the hallway or front desk area but overall I give them a 4.4 of 5. Oh Extended Stay America one area to consider giving back to your guest former and new is keeping their money in house, correct? Well then if you want loyalty to keep open I would change a few simple low cost ideas. Coffee all day hey one way to keep anyone on America happy free coffee, honestly it will give you a higher star rating and when you give back you will get back. But the mentality is not give to receive it's to give freely. Honestly the cost of supplies and coffee and employees labor can be a tax write off expense. Okay keep the dishes clean and in the room it is not fun or ideal to make multiple trips. Oh and lastly maybe a piece of candy on the pillows sharing is caring and the reason I can state my opinion I have over 20 years hospitality restaurant hotel experience.. well maybe one of my suggestions will be implemented ESA think outside the box give a little to gain alot.

By , from Seattle area on Feb 5, 2018

Review comment responded on Feb 7, 2018

Thanks for being a loyal guest of Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were impressed with the value we offer. We appreciate all your suggestions and have taken a note of it. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management

4
Everyone

Nice place to stay and was well in budget. Towels needed for kitchen and or sponge to wash dishes or not quite sure how it works if not required to wash dirty dishes and pots and pans. Other than that good place and channel selection. I'd stay again.

By on Dec 23, 2017

Review comment responded on Dec 24, 2017

Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management

1

not recommended

Everyone

Or flight was cancelled we were extremely tired. We showed been there at about 11 pm but because of cancelled flights we didn't get to the hotel until 7:30 am they told us we had to check out st 11:00 am but was going to let us stay until 12:00 pm at the latest. We arrived in the room dead tired. The room was freezing there was not a comforter on the bed only a sheet, and there was no pillow cases to the pillows, we called they brought the pillow cases but said they were short on comforters. We never did get a comforter. We froze but we were so tired to lay down after being up for 24 hours we didn't care. There was no hair dryer. And the bed was hard as a rock. We were glad it was a short stay.

By , from Seattle Washington on Aug 6, 2017

Review comment responded on Aug 8, 2017

Please accept our apologies for your unpleasant experience during your visit. We truly regret the inconvenience it caused. We are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. Your concerns will be shared with the respective teams in an effort to improve service and facilities. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, General Manager 

2

expensive stopover

Everyone

Aging facility in a declining area. Poorly kept room with cigarette ashes alongside bible in drawer. If booked via third party, no option for non-smoking room. Would not recommend.

By on Jul 23, 2017

Review comment responded on Jul 25, 2017

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Sincerely, General Manager

1

extended stay in kent washington

Everyone

The beds are just a bit more comfortable than a block of cement. When asked to get some fresh bath linens, was informed we'd have to leave the next morning . When asked why, was told it was because we had 2 parrots in our room! I made this reservation 3 weeks before the actual stay and I clearly stated we had 2 parrots that would be traveling with! Upon checking in, they had no problem with the parrots! In fact they were more interested in our birds than their paying customers

By on Jan 15, 2017

Review comment responded on Jan 17, 2017

Thank you for sharing your experience about your recent stay. I am glad that you found our location convenient to the highway. However, I was disappointed to read that you were not happy with our beds and that impacted your sleep. We value our guests and their recommendations. We do appreciate you selecting our hotel for your stay, and we will hope you will visit us again soon. Sincerely, General Manager

4
Everyone

Kitcken is a descent size. Very good room to stay in, its very cozy.

By on Dec 19, 2016

Review comment responded on Dec 21, 2016

Thank you for sharing your nice comments regarding your stay with us at Extended Stay America - Seattle - Kent. We are happy that you liked your comfortable room, especially the fully equipped kitchen in it. Thanks again for the great review. Please come and see us again! Sincerely, General Manager

5
Everyone

Super friendly staff , safe and quiet . very pleased for value , would recommend and will come back :)

By on Nov 21, 2016

Review comment responded on Nov 23, 2016

Thank you for choosing Extended Stay America Seattle - Kent. We are happy to note that you had a great time with us, and enjoyed our hospitality and the excellent value we offer. We appreciate you recommending us and look forward to your return! Sincerely, General Manager

3

what grab and go?

Everyone

Disappointed, went to get grab and go breakfast at 6:20 and it wasn't there. At 9:30 I gave up and went to a restaraunt.

By , from Seattle on Sep 21, 2016

Review comment responded on Sep 23, 2016

We appreciate you being our guest and providing your feedback. Getting a good breakfast is an important part of starting your day and we are sorry you were not able to take advantage of our complimentary grab-and-go breakfast. We can assure you we will look into what does not sound like a typical experience. We want to be sure all of our guests are able to take advantage of our complimentary amenities. Thank you for bringing this to our attention so we can continue to improve our hotel. We hope the rest of your stay was enjoyable and you will stay with us again whenever you are in the area. Sincerely, General Manager

3

rooms were clean, close to highway

Everyone

Comp breakfast was a joke, good option for a 1 night stay if ur in last minute need

By on Aug 16, 2016

Review comment responded on Aug 18, 2016

Thank you for sharing your thoughts about your stay. We are glad that you liked our convenient location and your well-kept accommodation. However, we are sorry our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to the area, and hope you will stay with us again soon. Safe travels. Sincerely, General Manager

2

nothing special

Everyone

Just a room and a shower. The TV had about 5 working channels the others were blurred or looked like a snow storm. Definitely had the worst continental breakfast I've ever had

By on Aug 1, 2016

Review comment responded on Jan 1, 1970

Thank you for choosing our hotel for your recent stay. We apologize for the issues you encountered in your suite with the television channels and that our complimentary grab and go breakfast offerings did not meet your expectations. We appreciate your visit and your comments, and we hope to have another opportunity to welcome you back to our hotel. Sincerely, General Manager