Best Western Plus Bradenton Hotel & Suites2.5 out of 5.0
Recent guest reviews
The Best Western and staff at the hotel, mainly the manager Brittany, were a huge help and an oasis for us as we evacuated for Hurricane Irma. The rooms were clean, staff were friendly, and they went above and beyond to ensure everyone was safe and tended to during this tough time. They allowed us to stay out of the rain in the lobby as we waited for our room to be available, fed us, even offered us homemade vegetable soup at 10 PM as they knew food and water were limited during this disaster. The Best Western made this stressful experience as easy as possible, and staff like Brittany ensured everyone was happy and in high spirits. Highly recommended and likely to stay again, this time hopefully not in order to escape a hurricane :)
Staff was top notch. I would recommendthat it to everyone visiting. The entire staff dis all they physically could for everyone people who did not have a room were offered what accommodations they had. Roll away beds. Blankets. Pillows
We had booked Motel 6 as a result of Hurricane Irma and we were in evacuation Zone A. When we arrived it was closed. We went to Best Western to ask for a room but the hotel was full. The General Manager, Brittany said that as we had been evacuated we should remain in the hotel. One guest called to cancel so we got the room. The next night the hotel was fully booked. Again, we were asked to remain in the hotel. We were given food and drinks all day and as there were no room cancellations we were very kindly given a bed each in the gym so that we were safe. Brittany, Ankara and all the staff were so kind to us and we were so grateful for this.
I booked a room here quite a few days before the seriousness of a possible Cat 5 hurricane was coming but upon searching the web, I saw that this hotel was pet friendly so I reserved for the impending storm. When I first arrived I thought well its nothing to fancy but it will do. Well let me tell you this staff was absolutely amazing!! The manager's name was Brittany and always had a pleasant smile, asking how you were and if you needed anything. She made sure that food such as bagels, muffins, etc were available 24 hours to insure that guests that may not have had food were taken care of as everything was closed for the storm. She even baked wonderful chocolate chip cookies and walked around passing them out trying to alleviate the obvious stress we all were going through. Travelers that had no reservation and were almost in tears were allowed to stay in the lobby to shelter and at one point they provided cots in the fitness room. I cannot remember all of the staff's names but Ankur, Andy, the maids, maintenance, laundry were unbelievable and also stayed there through the whole storm with their own families so they could attend to guests. At one point as they eye of the hurricane approached, I saw all of the staff in the hallway holding hands and praying for the guests, their families and all the others in our community to be safe. This was really touching to see. While we were people from many different types and from different backgrounds we were all one family keeping each others spirits up and looking out for one another. Thank you so much Best Western Staff and especially the manager Brittany!!
My stay was very enjoyable due to the fact that the staff has been so helpful and kind. Brittany and Andy are the most accommodating employees because they always ask what they can do to make my stay better and always have a smile on their face.
Brittany and Ryan really went above and beyond their job duties. Our house was flooded we arrived at 5 a.m!!! We got a realy NICE CLEAN room with 2 king beds and had our DOG! BRITTANY gave us a bunch of sundries, snack bags for all and A reassuring smile! We were evacuated and had nothing! She knock on our door a half hour after we got in with 3 warm blankets!!! She started breakfast early so we could have hot food in our belly and let us know it was ready!!! Her kindness was received with tears. The sense of relief I felt... my family was safe, warm and fed! THANK YOU BRITTANY AND RYAN!
very personable and help full staff late at night, quick check in, close to highway for departure in the morning, usual on site breakfast option but close to restaurants for a larger selection of options
This hotel exceeded our expectations. It was very clean, the breakfast had a nice variety every morning, and the staff was amazing. Every staff member was kind and worked very hard. The General Manager, Brittany Holley, was outstanding. All day, every day, she was seen around the hotel making sure everything was running smoothly. I saw her vacuuming, sweeping the pool area after a bad storm, and checking to make sure there was enough breakfast for people who were a little late getting downstairs to the eating area. Every service here was done with a smile. I would definitely recommend this hotel to anyone who wants a nice, clean hotel with a free breakfast.
Overall stay and location were very good. Breakfast could have been a little better, and fitness room had a weird smell in it. Pool was really nice, and the staff was very friendly and helpful. Overall clean.
I paid extra for my room to have a spa bath tub. After checking in, I found out the tub was broken. I was very disappointed. That was the main purpose I choose this hotel and they where booked so I was unable yo change rooms.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 314 reviews