It's a historic hotel so it has its quirks. The staff was really nice and accommodating. The room was smaller than anticipated and the bathroom was tiny but it was clean and the beds were comfortable. Also the blinds didn't close all the way so I'd recommend an eye mask. It's not really too close ...
A nice hotel at a decent price relative to the location and other hotels around it. Not a luxury place but very clean and comfortable. I'd definitely stay again. Don't get the valet parking, that's too expensive. Park in one of the garages nearby, like the one on Mason and Post. You can find them ...
Great service, clean updated rooms and lobby area. Good included buffet breakfast. Self park or valet parking in the building. Hotel is only 2 blocks from Fisherman's Wharf. Highly recommended and would return for sure.
The Grand Hyatt is located in a central area close to Union Square and shops. The doormen and staff always greeted us coming and going. We ate at the One Up restaurant and the food was above average. The room was nice (had 2 Full beds) with enough room to move around. The only thing that I didn't ...
I had never been to San Francisco and wanted to see the sites. The staff was amazing at telling us where to go to avoid the crowds. Room as clean and very nicely done. The roof top bar was amazing, the views are the best I have seen, 1 side city the other the bay.
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Quite surprised this place was so decent based on so many negative reviews but it was fine! Shuttle wasn't super timely but they came after I called; check in was super easy; I got a nice clean room in the tower on the 6th floor that was quiet and safe. The maid had even done a bunch of that folding decoration with the toilet paper and towels- showed they are trying- and the shampoos and soap was high quality stuff. The breakfast wasn't great but it was enough before my flights (the coffee that day was so bad I went back to my room to make it but that was fine) and the shuttle back to airport was very fast. Basically if you are on vacation in the area you shouldn't be staying in that neighborhood anyway, unless you have business in the area or game to attend, but for an overnight needing quick access to Oakland airport this was perfect and quite comfortable.
Easy check in and was allowed an early check in which was convenient. The room was above and adjacent to a large storage facility that stored dumpsters outside and moved them throughout the night which was very noisey. The room was very warm and there is no air conditioning in the hotel. Personnel were very helpful and friendly.
Spacious rooms and the staff was very friendly and helpful but the rooms were not clean. The carpets were dusty.
Front desk helpful. Offered upgrade for additional amount. Valet parking and staff honest. Very pleased with our stay. Thank you. GinTo