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Extended Stay America Suites Richmond Hilltop Mall

2.5 star property
Hotel in San Pablo with free breakfast

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Exterior
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Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
3170 Garrity Way, San Pablo, CA, 94806
  • Place, Richmond Care Center
    ‪10 min walk‬
  • Place, Hilltop Mall
    ‪14 min walk‬
  • Place, Contra Costa College
    ‪20 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Pablo

Located within a mile (2 km) of Hilltop Mall, Extended Stay America Suites Richmond Hilltop Mall is within 2 miles (3 km) of Contra Costa College. This 101-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Richmond Care Center - 10 min walk - 0.5 miles
  • Cinemark Century Hilltop 16 - 10 min walk - 0.6 miles
  • Hilltop Mall - 14 min walk - 0.8 miles
  • Contra Costa College - 20 min walk - 1.1 miles
  • Moscone Convention Center - 21 min drive - 21.0 miles

Getting around

  • El Cerrito del Norte Station - 14 min drive
  • Richmond Transit Center - 16 min drive
  • Oakland Intl. Airport (OAK) - 46 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive
  • ‪IHOP - ‬14 min walk

About this property

Extended Stay America Suites Richmond Hilltop Mall

Hotel in San Pablo with free breakfast
At Extended Stay America Suites Richmond Hilltop Mall, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 25.00 per pet, per night (maximum USD 150 per stay)
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Hilltop Mall Hotel
Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
Extended Stay America Richmond Hilltop Mall Hotel San Pablo
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Richmond Hilltop Mall San Pablo
Extended Stay America Richmond Hilltop Mall
Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
San Pablo Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Hotel Extended Stay America - Richmond - Hilltop Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Suites Richmond Hilltop Mall Hotel
Extended Stay America Suites Richmond Hilltop Mall San Pablo

Frequently asked questions

Is a free cancellation option available at Extended Stay America Suites Richmond Hilltop Mall?

Extended Stay America Suites Richmond Hilltop Mall offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Extended Stay America Suites Richmond Hilltop Mall?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond Hilltop Mall on Dec 13, 2025 start from $96.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Extended Stay America Suites Richmond Hilltop Mall?

This hotel is located in San Pablo within a short 17-minute walk of Hilltop Mall. You'll also find San Pablo Lytton Casino and Wildcat Canyon Regional Park within a short drive.

Is parking available on site at Extended Stay America Suites Richmond Hilltop Mall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Extended Stay America Suites Richmond Hilltop Mall feature a casino at the property?

No, Extended Stay America Suites Richmond Hilltop Mall doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Richmond Hilltop Mall?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Extended Stay America Suites Richmond Hilltop Mall?

Couples staying at this hotel will value amenities like a kitchen, city views in some guestrooms, as well as free breakfast.

Are there hot tubs at Extended Stay America Suites Richmond Hilltop Mall?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Richmond Hilltop Mall have a restaurant that serves breakfast?

Extended Stay America Suites Richmond Hilltop Mall offers free on-the-go breakfast each morning though there is no restaurant.

Will Extended Stay America Suites Richmond Hilltop Mall allow pets to stay for free?

Although they can't stay for free, pets are welcome at Extended Stay America Suites Richmond Hilltop Mall for a fee of USD 25.00 per pet, per night.

Are there connecting rooms at Extended Stay America Suites Richmond Hilltop Mall?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Extended Stay America Suites Richmond Hilltop Mall?

The closest major airport to Extended Stay America Suites Richmond Hilltop Mall is Concord, CA (CCR-Buchanan Field), which is 21.4 mi away (34 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 24.2 mi away (46-minute drive).

Are there rooms with balconies at Extended Stay America Suites Richmond Hilltop Mall?

No, you won't find guestrooms with balconies at Extended Stay America Suites Richmond Hilltop Mall.

Extended Stay America Suites Richmond Hilltop Mall Reviews

Reviews

6.6
Rating 10 - Excellent. 293 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 189 out of 1003 reviews
Rating 4 - Poor. 155 out of 1003 reviews
Rating 2 - Terrible. 168 out of 1003 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Tiana

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was no breakfast choices other than a nutrigrain bar. The bedroom bathroom door was in poor condition. The door to the room didnt lock all the time. No conditioner Staff was really nice though.
Stayed 1 night in Oct 2025

8/10 Good

Mahmoud

Stayed 5 nights in Oct 2025

4/10 Poor

Alejandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place could use to clean the elevator.
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
The cabinets made of partial board were swollen and delaminating from possible water damage. Though I intentionally booked a room with a kitchen, with plans to cook dinner, there were no pots, pans, dishes, or even a coffee pot. I asked for a coffee pot and was told they don’t have them in the rooms, and that I could come down for coffee in the lobby in the morning. I brought my own coffee pot up to the room. They advertise free breakfast, but there was nothing more than coffee (which was empty at 7:00 AM) and some granola bars. This is not breakfast. The staff said they were (out of some things).
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
The room had an odd stale cigarette smell. We didn't ask to switch rooms since we were only staying 2 nights. Breakfast was coffee and some granola bars. Nothing special.
Stayed 2 nights in Aug 2025

2/10 Terrible

Israelyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus, Hercules

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Stayed 1 night in Aug 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
For $150 I expected a lot more.
Stayed 1 night in Aug 2025

8/10 Good

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Mary, San Diego

Disliked: Cleanliness, property conditions & facilities
Rooms pretty clean, but hallways and elevator smelled. Grab and go breakfast, all sweets and coffee.
Stayed 2 nights in Aug 2025

8/10 Good

Seyrahn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reason I gave 4 stars was that when I went to shower, the water was lukewarm—not even hot—and the shower pressure was too weak for the water to flow properly. I felt quite cold while taking a quick shower. Additionally, there was no hairdryer available. I mentioned this to the receptionist, and she made a note in her book. Otherwise, the room was clean and quiet.
Stayed 1 night in Aug 2025

2/10 Terrible

James

Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ethan

Liked: Cleanliness, staff & service
As far as this hotel goes, it's likely one of rhe better options as fsr as bang for your buck. The hotel is clean, and has a more modern look than some hotels. It was pretty quiet when I stayed and I never really had issues with sound other than the occasional person walking and talking outside. Now as far as things that I didn't like... there are a few. When you walk into your room, it has a feint smell of smoke even in the non-smoking rooms. I'm unsure as to if they have smoking rooms but you can still smell the menthol from cigarettes that lingers in the rooms, although not strong, is there. When I stayed, the bathroom door took quite some force to close, almost like you had to slam it for it to fully close and the lock on it was hit or miss, often not working or getting stuck halfway. I had read reviews about this hotel beforehand and saw people complaining about the breakfast, but I never really had an issue with it. When you check in, the person at the counter tells you that it's more of a grab and go type of thing rather than a sit down breakfast. Other than the things listed above, everything was up to par with even 5 star hotels.
Stayed 10 nights in Jul 2025

10/10 Excellent

Peris

Stayed 5 nights in Jul 2025

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

When we checked in the person who helped us was awesome! I wish i could remember his name
Stayed 1 night in Jul 2025

10/10 Excellent

sandra

Business traveler
More improvement
Stayed 3 nights in May 2025

4/10 Poor

E Z Property

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Jeanette

Disliked: Property conditions & facilities
The bed was extremely noisy
Stayed 1 night in Jul 2025

8/10 Good

Tiffany

Liked: Staff & service, property conditions & facilities
This was a very good property to stay out. I felt safe. I slept well because it was quiet. The only bad thing was that they needed to mop the floor in front of the elevator on the third floor, as well as not the actual elevator.
Stayed 3 nights in Jul 2025

8/10 Good

Kim

Liked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Bonnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wont stay here again. Worn out and delayed maintena mce made it unco.fortable
Stayed 1 night in Jul 2025

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