Extended Stay America Suites Richmond Hilltop Mall

2.5 star property

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Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
3170 Garrity Way, San Pablo, CA, 94806
  • Place, Richmond Care Center
    ‪10 min walk‬
  • Place, Cinemark Century Hilltop 16
    ‪10 min walk‬
  • Place, Contra Costa College
    ‪20 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪43 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Pablo

Located within 2 miles (3 km) of Contra Costa College, Extended Stay America Suites Richmond Hilltop Mall is within 3 miles (5 km) of Richmond Country Club. This 101-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Richmond Care Center - 10 min walk - 0.5 miles
  • Cinemark Century Hilltop 16 - 10 min walk - 0.6 miles
  • Contra Costa College - 20 min walk - 1.1 miles
  • Moscone Convention Center - 34 min drive - 20.6 miles
  • Oracle Park - 34 min drive - 20.6 miles

Getting around

  • El Cerrito del Norte Station - 14 min drive
  • Richmond Transit Center - 16 min drive
  • Oakland Intl. Airport (OAK) - 46 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive
  • ‪Jack in the Box - ‬4 min drive

About this property

Extended Stay America Suites Richmond Hilltop Mall

At Extended Stay America Suites Richmond Hilltop Mall, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for an additional charge (varies based on length of stay)
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Hilltop Mall Hotel
Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
Extended Stay America Richmond Hilltop Mall Hotel San Pablo
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Richmond Hilltop Mall San Pablo
Extended Stay America Richmond Hilltop Mall
Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
San Pablo Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Hotel Extended Stay America - Richmond - Hilltop Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Suites Richmond Hilltop Mall Hotel
Extended Stay America Suites Richmond Hilltop Mall San Pablo

Frequently asked questions

Is a free cancellation option available at Extended Stay America Suites Richmond Hilltop Mall?

Extended Stay America Suites Richmond Hilltop Mall offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Extended Stay America Suites Richmond Hilltop Mall?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond Hilltop Mall on Apr 5, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Extended Stay America Suites Richmond Hilltop Mall?

This hotel is located in San Pablo, close to San Pablo Lytton Casino, Wildcat Canyon Regional Park, and Richmond Country Club. You'll also find Bayfront Park and Richmond Museum of History within a short drive.

Is parking available on site at Extended Stay America Suites Richmond Hilltop Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Extended Stay America Suites Richmond Hilltop Mall feature a casino at the property?

No, Extended Stay America Suites Richmond Hilltop Mall doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Richmond Hilltop Mall?

No, there is no indoor pool at this hotel.

Is Extended Stay America Suites Richmond Hilltop Mall a good place to stay for couples?

Couples staying at this hotel will value amenities like a kitchen, a city view in some guestrooms, as well as a free daily breakfast.

Does Extended Stay America Suites Richmond Hilltop Mall have a hot tub?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Richmond Hilltop Mall have a restaurant that serves breakfast?

Extended Stay America Suites Richmond Hilltop Mall offers free on-the-go breakfast each morning though there is no restaurant.

Will Extended Stay America Suites Richmond Hilltop Mall allow pets to stay for free?

Although pets can't stay for free, they are welcome at Extended Stay America Suites Richmond Hilltop Mall.

Does Extended Stay America Suites Richmond Hilltop Mall have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Extended Stay America Suites Richmond Hilltop Mall?

The closest major airport to Extended Stay America Suites Richmond Hilltop Mall is Concord, CA (CCR-Buchanan Field), which is 21.4 mi away (34 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 24.2 mi away (46-minute drive).

Are there rooms with balconies that I can book at Extended Stay America Suites Richmond Hilltop Mall?

No, you won't find guestrooms with balconies at Extended Stay America Suites Richmond Hilltop Mall.

Extended Stay America Suites Richmond Hilltop Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 322 out of 1004 reviews
Rating 8 - Good. 190 out of 1004 reviews
Rating 6 - Okay. 182 out of 1004 reviews
Rating 4 - Poor. 148 out of 1004 reviews
Rating 2 - Terrible. 162 out of 1004 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Enrique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First of all, in terms of cleanliness, this hotel is in very poor condition. From the moment you arrive, you are hit with a strong, unpleasant smell—like an old, poorly maintained, and unsanitary property, mixed with odors of marijuana and other strange smells throughout the building. The staff, however, was very kind; we were greeted by Amanda, who was friendly, welcoming, and professional. When we entered the first room, we had to leave immediately because the smell was unbearable—a mix of food, dirt, humidity, and other unpleasant odors all combined, making it impossible to stay there. We were then moved to a second room, which was slightly better, but still far from clean. The carpets are extremely dirty, heavily stained, and worn out, and one of the burners in the room did not work. The hallways smell terrible, and the odor of marijuana is present throughout the entire property. What they call “breakfast” is basically just a coffee pot and hot water for tea, which cannot realistically be considered breakfast. Overall, the hygiene of this hotel is very poor. A positive aspect would be the parking and the location, as it is close to several tourist areas and also near Walmart. However, I would not recommend this hotel for families, as the general type of clientele seems to be mostly individuals staying one or two nights or people passing through for work and leaving quickly, and it does not feel like a safe or appropriate environment for a family stay.
Stayed 3 nights in Mar 2026

6/10 Okay

Mahmoud

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Traveled with group, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very good for needs!
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlo

Stayed 2 nights in Dec 2025

10/10 Excellent

Mayzene

Stayed 1 night in Dec 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good price for a temporary stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Maya

Stayed 1 night in Dec 2025

4/10 Poor

Carlos

Stayed 3 nights in Dec 2025

8/10 Good

Averi, Stafford

Liked: Cleanliness, amenities, property conditions & facilities
There were some odd smells throughout the hotel, like a strong burnt food smell from the microwave as soon as I walked into my room, or a musty smell in the hallways and the stairwell. Other than that, it was good
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria

Good
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday, solo stay-cay: Brought my food/drinks, personal items, and never left the room! The pot, pan and tableware provided were sufficient. The fact that the lounge chair is a recliner was a kiss from God! I only wish they allowed firesticks to connect to the TV or provided Netflix or something. Two nights might've turned into four!
Stayed 2 nights in Nov 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Nov 2025

10/10 Excellent

Ruben

Stayed 1 night in Nov 2025

2/10 Terrible

myron

Disliked: Cleanliness, staff & service, amenities
No elevator
Stayed 2 nights in Oct 2025

6/10 Okay

Diamond

Stayed 1 night in Oct 2025

8/10 Good

Shineah

Stayed 1 night in Nov 2025

4/10 Poor

Joseph

Disliked: Cleanliness
I booked this hotel for my son and his kids specifically because it says breakfast but there was NO BREAKFAST at all. He could have stayed at my hotel and bought breakfast if we had known. FALSE ADVERTISEMENT on website.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cesar

Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

francisco

Stayed 1 night in Nov 2025

10/10 Excellent

Cesar

Stayed 2 nights in Nov 2025

10/10 Excellent

George

Stayed 1 night in Oct 2025

10/10 Excellent

charonda

Stayed 1 night in Oct 2025