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Holiday Inn Express San Francisco Airport South

3.0 out of 5.0

Recent guest reviews

While this is a very typical Holiday Inn, this particular facility went above and beyond in offering some thoughtful amenities--twenty-four your coffee, bowls of fruit in the lobby, extra toiletries in the room. Little touches that added to the expected experience. Only thing I didn't love was that room service came from an adjacent restaurant that only took cash or credit and didn't allow for putting the bill on the room charge. But a small inconvenience where many Holiday Inns at this level don't even offer room service.

Nice clean hotel close to the airport and the city.

Convenient to airport, but kind of a dump. Dirty carpet everywhere. The place is in need of some serious cosmetic upgrades.

Excellent! Great location, new building, clean. I recommend it.

Very nice and clean hotel with great hot and cold breakfast. We booked king bed bay view room but they were out of King size bed room so we got upgraded to queen size executive suite room which is a plus for letting our baby sleeping inside the room while we could still enjoy the chat in sitting area. Highly recommended with good price

The hotel room was fine and provided the beds for us to sleep. Bathroom small and not friendly for a mom with two young children. The Lobby was awful sliding doors on both ends made for a cold wind tunnel. Housekeeping staff and front desk were friendly people.

It was a very nice and clean hotel. Breakfast was good too. It was close to our car rental.

I prepaid with you, but the hotel charged me again usd335.86 from my credit card without my sign. Once my bank called me. I went to check with the reception. She said it was a mistake. The money will be returned when I check out. But I still have not received the refound. Could you please help to get my money back from the hotel? Thank you! Vicky

Wi--fi was terrible and is really important to me. Every time I asked the staff I got a different answer. Not sure if they just lis or refused to admit they did not know. I will not be staying here again.

Hotel was clean. Very close to SFO. Courteous and very helpful staff.

I flew into San Francisco to visit my daughter who lives in Burlingame, which is about 3 miles south of the airport, where the hotel is and which turned out to be just right across the freeway from where my daughter lives. How much more perfect can it get? My room over looked the bay and it was a beautiful sight, the room was perfect, the staff were all so nice and it was nice to see their smiling face each morning as I passed by. The breakfast was a welcomed sight to see every morning before starting out my day. I would be the first to tell anyone who was thinking of staying there that my new choice when visiting my daughter will always be The Holiday Inn Express Burlingame.

Nice view, front desk was very professional and personable. Clean, feels safe, balcony was nice, would come back and stay again. Thank you

Staff was okay, room was fine. Overpriced for what it is

Good location great value Hotel was clean and staff was friendly little farther from downtown San Francisco than expected.

Our stay was fantastic. Very caring and friendly employees

Clean & comfortable hotel with friendly staff and yes, the breakfast is delicious! Healthy choices to bacon , eggs, biscuits and gravy, amazing hot cinnamon rolls.... Perfect! Stayed here 5 nights and slept like a baby every time. Will stay here again.

Convienent and quick transport to and from SFO. BART close by and great rooms. The free breakfast is great and saves you some money on a meal. Will always book here due to its proximity to the airport which takes about 5 minutes and you never have to get on the freeway. The staff and room are great.

We reserved a room at the San Fransisco Airport location. Signed in with our 2 and 5 year old at 10 pm after a long day of travel and took our room. Turns out we were in the Airport North location and the Airport South Location was where we had reserved. It took hours to get through to someone with an answer, and the answer was to call back on Monday. When I did, they refused to refund the room we didn't use. I will never book at this chain again and I will never book with the online travel service again.

Hallway smelled like a water treatment plant and the hallway carpeting was dirty. Lighting in the room was poor. Bedding was old but the pillows were comfortable.

Love the breakfast. The room was nice. Good for the price

1250 Bayshore Hwy Burlingame CA

Located within a mile (2 km) of Bayfront Park, Holiday Inn Express San Francisco Airport South is within 2 miles (3 km) of Burlingame Museum of PEZ Memorabilia. This 146-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi. It's near the airport and also close to Coyote Point Park and Poplar Creek Golf Course.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Holiday Inn Express San Francisco Airport South's 146 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include free newspapers, free local calls, and hair dryers.

Rooms


At Holiday Inn Express San Francisco Airport South, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 9.95 per day, or you can take advantage of the free airport shuttle during limited hours. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Property features

Room options

Standard Room

Twin 1 | Twin 2 | Sleeps 2

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (Bay Side)

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking (Bay Side)

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Express San Francisco Airport South

Everyone (4) Couples (37) Business (29) Family (38) Friends (3) Other (11)
4

surprisingly upgraded.

Everyone

While this is a very typical Holiday Inn, this particular facility went above and beyond in offering some thoughtful amenities--twenty-four your coffee, bowls of fruit in the lobby, extra toiletries in the room. Little touches that added to the expected experience. Only thing I didn't love was that room service came from an adjacent restaurant that only took cash or credit and didn't allow for putting the bill on the room charge. But a small inconvenience where many Holiday Inns at this level don't even offer room service.

By on May 18, 2017

4
Everyone

Nice clean hotel close to the airport and the city.

By on Feb 26, 2017

2

mediocrity

Everyone

Convenient to airport, but kind of a dump. Dirty carpet everywhere. The place is in need of some serious cosmetic upgrades.

By on Aug 15, 2016

Review comment responded on Aug 29, 2016

Dear Anonymous, Dear A verified Traveller, Thank You for your feedback in regards to your most recent stay wirh us. Please let us know what we can do to ensure your next stay is a 10 out of 10 experience, Thank You and safe travels.

5
Everyone

Excellent! Great location, new building, clean. I recommend it.

By , from nj on Mar 16, 2016

5

comfortable stay

Families

Very nice and clean hotel with great hot and cold breakfast. We booked king bed bay view room but they were out of King size bed room so we got upgraded to queen size executive suite room which is a plus for letting our baby sleeping inside the room while we could still enjoy the chat in sitting area. Highly recommended with good price

By on Dec 2, 2015

3

holiday stay

Families

The hotel room was fine and provided the beds for us to sleep. Bathroom small and not friendly for a mom with two young children. The Lobby was awful sliding doors on both ends made for a cold wind tunnel. Housekeeping staff and front desk were friendly people.

By on Dec 1, 2015

5

wonderful family vacation

Families

It was a very nice and clean hotel. Breakfast was good too. It was close to our car rental.

By on Oct 15, 2015

3

i prepaid with you, but they charged me again when i checked in.

Couples

I prepaid with you, but the hotel charged me again usd335.86 from my credit card without my sign. Once my bank called me. I went to check with the reception. She said it was a mistake. The money will be returned when I check out. But I still have not received the refound. Could you please help to get my money back from the hotel? Thank you! Vicky

By on Aug 28, 2015

3

terrible wi-fi and lousy customer service

BusinessTravelers

Wi--fi was terrible and is really important to me. Every time I asked the staff I got a different answer. Not sure if they just lis or refused to admit they did not know. I will not be staying here again.

By on Aug 21, 2015

4

se trip

BusinessTravelers

Hotel was clean. Very close to SFO. Courteous and very helpful staff.

By on May 20, 2015