Nice location and excellent service.
Nice bay view!
The Room was spacious for a place to rest, However The room smelled of Cigarette all over. The carpet was very soiled and filthy ( Spots that looked of animal urine) heating did not work and the bedding sheets were dirty and stained... if I had to rate from 1 to 5 I would give it a 2. The curb appeal and the lobby is very appealing but I think that management along with housekeeping need to focus on the sanitation and cleanliness of the room and all of its amenities....
Helpful staff,and access to computer. Wanted shuttle at 4:30 which didn't start till 5AM. 24 hr shuttle is needed.
Its a great hotel. Friendly, clean, and complete. Lovely
Staff was friendly, and was really only seen when needed. The hotel was very quiet.
Service sucked
terrible
Very good
I loved the look of the property in its vintage staging and the signature hotel fragrance.
because of covid, you have to request housekeeping, which is understandable. However, staying there for 4 nights, you figured they'd have stocked up the coffee/creamer etc.. Nope. We didn't even have enough for the first night. The bed was not that comfortable either, however, the location is great and parking was easy. Otherwise just ok.
The property is very good. It’s a nice place to stay for a quick trip if you are in and out of San Francisco. It’s very close to the airport, downtown is about a 25 minute drive which is not bad at all. There’s free parking and no resort fees and that’s a plus. The only thing they did not clean the room while we were there, not sure if it’s the norm or just a COVID thing.
The hotel facility was good and the staffs were friendly. But the on the hotel webpage, it listed they will provide airport shuttle service and breakfast. However, by the time I get to airport was told shuttle service and then during check was told no breakfast due to Covid 19. I was very disappointed and felt misled. They should not have listed those services if they are providing them.
Very comfortable Hotel close to SFO! There are a lot of hotels in this area but none I have experienced as comfortable or as reasonably priced as this one.
It was really close to the airport, very convenient for early morning flights. The front desk was great. The rooms need updating. The furniture are old and the carpet is rundown especially on the third floor hallway where we stayed. The carpets are running and could be a trip hazard
Some of the staff couldn’t speak English so when I asked if there was going to be coffee they really didn’t understand
Located within a mile (2 km) of Bayfront Park, Bay Landing San Francisco Airport Hotel is within 2 miles (3 km) of Burlingame Golf Center. This 130-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.
Bay Landing San Francisco Airport Hotel's 130 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Free local calls, video-game consoles, and safes are also available. Housekeeping is available once per stay.
Bay Landing San Francisco Airport Hotel features a gym, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a library, a terrace, and laundry facilities.
Nice location and excellent service.
Nice bay view!
The Room was spacious for a place to rest, However The room smelled of Cigarette all over. The carpet was very soiled and filthy ( Spots that looked of animal urine) heating did not work and the bedding sheets were dirty and stained... if I had to rate from 1 to 5 I would give it a 2. The curb appeal and the lobby is very appealing but I think that management along with housekeeping need to focus on the sanitation and cleanliness of the room and all of its amenities....
Helpful staff,and access to computer. Wanted shuttle at 4:30 which didn't start till 5AM. 24 hr shuttle is needed.
Its a great hotel. Friendly, clean, and complete. Lovely
Staff was friendly, and was really only seen when needed. The hotel was very quiet.
Service sucked
Dear Casey, Thank you very much for your candid review! We appreciate all the feedback we receive as it helps us improve the overall operations of our hotel! That being said I am sorry that the service was not to your liking. I would love to hear more about why our service did not meet your expectations! This is the opposite of what we strive for! Feel free to reach out to me directly at hotel. Thank you again for reviewing your recent stay with us! Sincerely, Jon