Skip to main content
Beginning of main content

Crowne Plaza San Francisco Airport

3.5 out of 5.0

Recent guest reviews

Hotel is in the shadow of the airport but you cannot hear it. Great place to stay in SF.

We had a terrible time trying to find the entrance to the hotel which we could clearly see from the freeway. There was a really poorly executed detour so it took us an additional half hour just to get into the parking lot. We were charged $50.00 in advance on our credit card and are waiting for the refund since we didn't charge anything to the room. This is a wait and see.

There was construction; so your GPS won't get you there. So we went to the airport to return the car early instead and then took the hotel shuttle. It was a long wait for the shuttle and the evening driver was a bit rude. The morning driver was excellent though. The hotel is quite dated. The room appears clean.

Wanted to stay at a convenient place near the airport. Crowne Plaza made it easy with a smooth checkin, clean room and quality amenities.

The room is old like back to the 90's. Very similar to hotel 6 or so. The heater keeps making horrible noise at night because it is so old. The staff is very unfriendly. No one smiles. The front rushed you when you want to know the directions. The concierge person ignored you when you asked for help, belittlling other companies services. Very unprofessional to say the least.

Nice experience except some trouble getting there due to construction

Nice hotel by the SF airport. Room was both really nice and clean with a bunch of complimentary toiletries that arent customary at hotels. The hotel as a whole was very clean, especially with construction going on at the time. Had a nice gym with a good amount of equipment. Indoor pool and hot tub area didnt look the best but granted I didnt use it. Hotel staff was both friendly and helpful and allowed me to check in over 4 hours early. Recommended.

Walking distance to bay and to Burlingame town center. Large, clean rooms, reliable shuttle to airport.

All around great for the money.Location is perfect for me.

Staff was extremely friendly. The front desk was helpful to navigate our transportation to and from San Francisco.

Location and front desk staff are great. Perfect if you're not looking for anything fancy and if you're on a budget.

The room was really small. It had your basic accommodations. It was nice to be close to the bart station. They do charge 20 too park. If you plan to go down to San Fran on Bart that will cost you 18.00 for a party of 3. They do have a restaurant inside but we didn't eat there. The house keepers were very friendly, but the man in the snack shop was rude. He had his headphones on and when we ask him a few questions he acted like we were bothering him. The front desk staff was nice and reccomed a few things for us.

Needs major overhaul to meet current traveler standards. Waaaayyyyy outdated.

Airport shuttle was a great service. Centrally located for all of our travel needs. Hotel breakfast buffet was good and reasonably priced.

very very clean,comfortable and convenient. the staff is very friendly. i like their smile. a good option for business trip. shuttle bus.......

There are certain factors out of the hotel's control such as location and area construction. The hotel's location is right off the freeway which makes the ongoing traffic noise a nuisance. You would think they would try and make up for this by having comfortable accommodations but such was not the case. We stayed in a double room, the beds were small and uncomfortable and the bedding was subpar. Even less appealing was the $20 daily parking fee for hotel guests. Although we were trying to save money and stay at a more affordable hotel, it was not worth risking a few good nights of sleep!

Gross. Not worth 200. I could have drove 15mins and had a much better sleep.

Nice. Close to the airport. Everything was clean and up to standard.

I book hotel in a month advance, with 3 peoples 2 adults and a 9 years old kid. At time I checking in, I'm is the last one according to the hotel staff. They give us in the small room with King bed for 3 people. I requested changed room they said all room are sold out. They will put additional bed for us, but all the furniture put in the corner and the bed barely make in the little spot, and no more room to walk to window or using the table desk. They did change us to new room next day. On the check out date vallet parking terrible. We are standing outside waiting 15 minutes but no attendants out sides. I went in the front desk complaint and find out they're all in side hotel talking and playing. I' m not a racist but almost the whole hotel staff are Philippines people and one and only one manager guy are white.

There was some digging going on on the highway through the night. I requested for a room on the other side. It was denied. Had a sleepless night. Bad overall

1177 Airport Blvd Burlingame CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Crowne Plaza San Francisco Airport places you within 2 miles (3 km) of Bayfront Park and Burlingame Museum of PEZ Memorabilia. This 3.5-star hotel has 309 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's near the airport and also close to Coyote Point Park and Poplar Creek Golf Course.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 309 air-conditioned rooms provide coffee makers, free newspapers, and safes. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include phones, ironing boards, and desks.


Property features

At Crowne Plaza San Francisco Airport, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Parking is USD 20 per night (USD 24.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 15 meeting rooms, and conference space.

Room options

Standard Room, Non Smoking

Queen 1 | Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Crowne Plaza San Francisco Airport

Everyone (21) Couples (39) Business (43) Family (29) Other (22) Friends (8)
4
Everyone

Hotel is in the shadow of the airport but you cannot hear it. Great place to stay in SF.

By on Jul 9, 2017

5

driving detours

Everyone

We had a terrible time trying to find the entrance to the hotel which we could clearly see from the freeway. There was a really poorly executed detour so it took us an additional half hour just to get into the parking lot. We were charged $50.00 in advance on our credit card and are waiting for the refund since we didn't charge anything to the room. This is a wait and see.

By , from Michigan on May 15, 2017

Review comment responded on May 29, 2017

Thank you for your feedback. We're happy to hear that you enjoyed your stay overall, but understand your frustration with the surrounding area road work. This should be completed by the end of summer. As for the $50, this was not a charge but an authorization for incidentals. Assuming you did not charge any incidentals to your room, it was released at check out. It can take 3 to 7 business days for your bank to return the funds to your account, depending on your financial institution. Please contact us directly with any additional questions about this.

3

not great

Everyone

There was construction; so your GPS won't get you there. So we went to the airport to return the car early instead and then took the hotel shuttle. It was a long wait for the shuttle and the evening driver was a bit rude. The morning driver was excellent though. The hotel is quite dated. The room appears clean.

By on Apr 10, 2017

Review comment responded on Apr 14, 2017

Thank you for sharing your comments. We are sorry you experienced difficulty due to roadwork and the shuttle driver's attitude. We hope you give us another chance to excel in serving you.

5

nice hotel close to sfo

Everyone

Wanted to stay at a convenient place near the airport. Crowne Plaza made it easy with a smooth checkin, clean room and quality amenities.

By on Feb 27, 2017

Review comment responded on Mar 1, 2017

Thank you for commenting on your recent stay at our hotel. We are glad to hear your check-in and room was satisfying to you. Thank you for staying with us!

2

unfriendly staff from front desk to concierge.

Everyone

The room is old like back to the 90's. Very similar to hotel 6 or so. The heater keeps making horrible noise at night because it is so old. The staff is very unfriendly. No one smiles. The front rushed you when you want to know the directions. The concierge person ignored you when you asked for help, belittlling other companies services. Very unprofessional to say the least.

By on Feb 27, 2017

Review comment responded on Mar 1, 2017

We are sorry you did not have a satisfactory experience at our hotel. Your comments will be taken in consideration as we work on improving the friendliness of our staff.

4
Everyone

Nice experience except some trouble getting there due to construction

By on Jan 30, 2017

Review comment responded on Feb 1, 2017

We requested Caltrans to add Crowne Plaza name to their directional sign to make it easier to get to our hotel. Thank you for staying with us.

5

good hotel by the airport

Everyone

Nice hotel by the SF airport. Room was both really nice and clean with a bunch of complimentary toiletries that arent customary at hotels. The hotel as a whole was very clean, especially with construction going on at the time. Had a nice gym with a good amount of equipment. Indoor pool and hot tub area didnt look the best but granted I didnt use it. Hotel staff was both friendly and helpful and allowed me to check in over 4 hours early. Recommended.

By on Jan 16, 2017

Review comment responded on Jan 20, 2017

We are glad to hear you had a pleasant stay with us. Our staff appreciates hearing about their friendly and helpful service. We hope to have another opportunity to serve you when your travels bring you to this area. Thank you!

5

very convenient location for airport

Everyone

Walking distance to bay and to Burlingame town center. Large, clean rooms, reliable shuttle to airport.

By on Nov 18, 2016

Review comment responded on Nov 21, 2016

We are glad to hear you enjoyed our location near the Bay and Burlingame town center. Thank you for choosing to stay with us and we hope to see you again!

5

great location for me.

Everyone

All around great for the money.Location is perfect for me.

By on Nov 14, 2016

4
Everyone

Staff was extremely friendly. The front desk was helpful to navigate our transportation to and from San Francisco.

By on Oct 8, 2016

Review comment responded on Oct 9, 2016

Your comments were greatly appreciated by our staff. We hope you had a pleasant stay and enjoyed your visit to San Francisco. Thank you!