Very very bad experience. Was on vacation with family booked 2 rooms for 3 days.. made multiple requests at the front desk staff and calls to reminder on rooms make request to staff for “room makeup” but not a single time room was cleaned, during 3 days stay rooms were not cleaned request staff for at least bathrooms clean no action. Locker in 1 room was broken, original bedsheet was dirty having blood stains on it. Have picture for reference if needed. At the Checkout and after that made few calls to GM Mr Layland to inform him about situation calls we’re not attended recorded the voice messages but no response from him. Total disaster.
Customer service was amazing! Best I’ve had at a best western. Breakfast was great and open late which was great for a vacation where we wanted to sleep in a bit
I liked the spacious room with the refrigerator, microwave and coffee maker. And the continental breakfast.
The price was excellent and the facility was very clean.
Very nice hotel quiet clean lady at the front counter very nice the only thing upgrade your TV channels thank you
Good price for the service.
Very nice people who made great efforts to keep all the employees through the Covid crisis.
Very quiet nice clean place the lady at the counter very nice thank you for being open
I always love coming to this place best stay out here so far
Room was good sized and the mattress was very comfy.
Pretty good for the price,update and clean plus free parking lot that in San Francisco is really important
Spacious and clean room. Large lobby area. Very friendly front desk staff. Parking free but space kind of small. Road in surrounding neighborhood very narrow.
I like the way how they treat costumers I fell like I’m on home😁😁
Great hotel and friendly staff. highly recommended A+++++++++++++
Close to the 101 and easy to get to from SFO. Great staff, good breakfast, clean room, plenty of room.
Located in Shoreview, Best Western Coyote Point Inn is 0.8 mi (1.4 km) from Coyote Point Park and within a 10-minute drive of other popular attractions like Millbrae Square Shopping Center. This 99-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM.
All 99 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include desks and wardrobes or closets. Change of towels is available on request.
At Best Western Coyote Point Inn, guests have access to a fitness center, a spa tub, and a sauna. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Very very bad experience. Was on vacation with family booked 2 rooms for 3 days.. made multiple requests at the front desk staff and calls to reminder on rooms make request to staff for “room makeup” but not a single time room was cleaned, during 3 days stay rooms were not cleaned request staff for at least bathrooms clean no action. Locker in 1 room was broken, original bedsheet was dirty having blood stains on it. Have picture for reference if needed. At the Checkout and after that made few calls to GM Mr Layland to inform him about situation calls we’re not attended recorded the voice messages but no response from him. Total disaster.
Customer service was amazing! Best I’ve had at a best western. Breakfast was great and open late which was great for a vacation where we wanted to sleep in a bit
I liked the spacious room with the refrigerator, microwave and coffee maker. And the continental breakfast.
Thank you for your feedback. We are glad you enjoyed our amenities. Our rooms come with ac units, mini-fridges, microwaves, and coffee makers for our guest's convenience. We hope to see you again soon.
Thanks for staying with us. We appreciate your feedback!
The price was excellent and the facility was very clean.
Thank you for leaving your feedback. We are glad you found value in your stay and hope to see you the next time you're in the area.
Very nice hotel quiet clean lady at the front counter very nice the only thing upgrade your TV channels thank you
Thank you for leaving your review. We at the hotel, pride ourselves with our customer service and cleanliness. We will definitely take your comments into review in finding areas where we can excel in. We hope to see you again soon!
Good price for the service.
Hello, It seemed like you had a good stay. We appreciate your review and hope to see you soon!
Thank you for leaving your feedback. We appreciate your review, and are happy that you had a wonderful stay.
Very nice people who made great efforts to keep all the employees through the Covid crisis.
Thank you for taking the time to leave your feedback. We thank you for noticing our efforts during this pandemic. We strive to provide excellent service, with sanitized and clean rooms. We hope to see you again soon.
Very quiet nice clean place the lady at the counter very nice thank you for being open
Dear John, Thank you for your feedback. I will share this with the front desk staff who will definitely feel appreciated. We hope to provide you with exceptional customer service during your next stay.
Thank you for leaving your review. We are glad you enjoyed our hospitality and our complimentary breakfast. Our goal is to provide every guest with a wonderful stay. We hope to see you again soon.