The Catrina Hotel

2.5 star property

Choose dates to view prices

Photo gallery for The Catrina Hotel

Terrace/patio
Exterior
Memory foam beds, individually decorated, individually furnished, desk
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪13 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Central Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(61 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(32 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Mateo

Located in South San Mateo, The Catrina Hotel is 0.9 mi (1.5 km) from San Mateo County Event Center and within a 5-minute drive of San Francisco Bay. This 57-room hotel has in-room conveniences like coffee makers, Smart TVs, and TVs.

What's nearby

  • San Mateo County Event Center - 13 min walk - 0.7 miles
  • Paddock Park - 16 min walk - 0.9 miles
  • Hillsdale Shopping Center - 17 min walk - 1.0 mile
  • Central Park - 3 min drive - 1.4 miles
  • Fresenius Medical Care at San Mateo Medical Center Apheresis - 4 min drive - 1.6 miles

Getting around

  • Hayward Park Station - 11 min walk
  • San Carlos, CA (SQL) - 14 min drive

Restaurants

  • ‪Leo’s Taco Truck - ‬2 min walk
  • ‪Moonbowls - ‬2 min walk
  • ‪Jack's Restaurant & Bar - ‬9 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Kaizen & Coffee - ‬5 min walk

About this property

The Catrina Hotel

The Catrina Hotel features free WiFi in public areas, express check-in, and express check-out. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a terrace and laundry facilities.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (18 inches high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

Frequently asked questions

Are free cancellation options available at The Catrina Hotel?

The Catrina Hotel provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Catrina Hotel?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at The Catrina Hotel on Apr 18, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Catrina Hotel?

This hotel is situated in South San Mateo within a short 18-minute walk of San Mateo County Event Center and also 18 minutes on foot from Hillsdale Shopping Center. You'll also find San Francisco Bay and Coyote Point Park within a short drive.

Is there parking available at The Catrina Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and bicycle parking are also available.

Does The Catrina Hotel feature a casino?

No, The Catrina Hotel doesn't have a casino.

Is there an indoor pool at The Catrina Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Catrina Hotel?

Couples staying at this hotel will appreciate amenities like a memory foam mattress and a smart TV as well as a 24-hour front desk.

Are there hot tubs at The Catrina Hotel?

No, there isn't a spa tub at this hotel.

Does The Catrina Hotel feature a restaurant that includes a breakfast menu?

No, The Catrina Hotel doesn't have a restaurant that serves breakfast.

Does The Catrina Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Catrina Hotel for a fee of USD 35 per pet, per night.

Are there connecting rooms at The Catrina Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Catrina Hotel?

The closest major airport to The Catrina Hotel is San Carlos, CA (SQL), which is 5.6 mi away (14 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 9.7 mi away (13-minute drive).

Are there rooms with balconies at The Catrina Hotel?

No, there aren't any guestrooms with balconies at The Catrina Hotel.

The Catrina Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 484 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 61 out of 1005 reviews
Rating 2 - Terrible. 76 out of 1005 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Stayed 1 night in Feb 2026

10/10 Excellent

Rina

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Staff was very kind and welcoming. Location was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Ahmed

Stayed 1 night in Dec 2025

10/10 Excellent

Logan

Stayed 1 night in Dec 2025

10/10 Excellent

Logan

Stayed 1 night in Dec 2025

10/10 Excellent

Mario

Stayed 2 nights in Dec 2025

10/10 Excellent

May Florence

Stayed 3 nights in Dec 2025

2/10 Terrible

Mya

Stayed 1 night in Dec 2025

8/10 Good

Morgan

Stayed 6 nights in Dec 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location. Great service
Stayed 1 night in Dec 2025

10/10 Excellent

Logan

Stayed 1 night in Dec 2025

6/10 Okay

kathryn

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Floor was peeling up. No cable tv, just stream your own services. No one at front desk to process checkout in the morning, waited for ten minutes
Stayed 1 night in Dec 2025

2/10 Terrible

Gautham

Liked: Cleanliness
Nobody at the front desk. They have a virtual screen which was not working and had to wait 30 minutes in the lobby to check in
Stayed 1 night in Dec 2025

10/10 Excellent

Logan

Stayed 1 night in Dec 2025

10/10 Excellent

Daniela

Stayed 1 night in Dec 2025

10/10 Excellent

May Florence

Stayed 1 night in Dec 2025

4/10 Poor

Ali

Business traveler
Disliked: Room comfort
Stayed 5 nights in Dec 2025

2/10 Terrible

John Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
It was in a noisy street and the AC kept turning on and off. I didn’t sleep at all. The bathroom needed repair and needed to be cleaned better.
Stayed 1 night in Dec 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
When I say this place met my expectations I mean IT REALLY STOOD OUT. The rooms were clean, neat and well decorated. Check in was easy. Whole property was clean and well tucked away off main street. Will stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

TOM

Stayed 2 nights in Oct 2024

10/10 Excellent

Mario

Stayed 1 night in Nov 2025

6/10 Okay

Justine

Smaller room than I usually expect in a California suburb. Room was clean and mostly fine, but room had minor maintenance issues and the neighboring guests were occasionally loud late at night (particularly on Saturday night) In all it was adequate but I’d probably look elsewhere next time.
Stayed 6 nights in Dec 2025

6/10 Okay

Jodi

Business traveler
Overall, this place was fine and got the job done for a one night stay, but definitely had a few issues. The remote check-in process was a little bizarre and there was a ton of lag between me and the person via video. She was also a little aggressive about filling out the guest survey after and told me to complete it in front of her when I said I would prefer getting settled in my room first. The room itself was okay, but that bathroom had a few stray hairs stuck to the wall and a hole in the ceiling where a vent or light should have been? There was also some sort of overnight construction happening nearby and there were jackhammers going off from 11:00pm until nearly 3:00am. It made sleep nearly impossible. Did appreciate the parking, though, as well as the snacks and water bottles.
Stayed 1 night in Dec 2025

10/10 Excellent

Areli

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room,staff, amenities
Stayed 1 night in Dec 2025

6/10 Okay

rosemarie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It’s ok.
Stayed 1 night in Sep 2025