Too much to list: from check in to check out all was just perfect
Room old and not clean. Attention to detail is lacking. Fridge dirty, bathroom / sink area outdated generally unpleasant.. did not want to use shower at all.
Hotel didn’t provide breakfast and didn’t know where we could get breakfast off the property.
Great location central to downtown . Also good breakfast and 12 pm checkout.
Housekeepers were very noisy early at 8 am on her phone using profanity the male clerk had a bad attitude
I am thinking the hotel double charged me for the room as I had booked through orbitz but the receipt I got is for a different amount.
Clean, comfortable convenient hotel. Close to restaurants and parks although close to downtown. The rooms were quiet at night although I'd recommend trying to get a room away from the street.
When we reserved the rooms we specifically request for joining rooms when we got to the hotel we were told that our rooms would be separated and they did not have joining rooms available. This was very disappointing cause we made several calls to make sure we were going to get this and we did not. We even checked in at 3:30 p.m. The other observation was we had to wait 30 minutes for sheets for the pull out bed, we are not sure why they did not have available in the room. But the rooms, the staff and the breakfast was excellent. Thank you very much.
I made the reservation (and paid for it) a month in advance. When I arrived at midnight, after a long day of travel, I was told they didn't have any rooms. I was told they would provide a room at another hotel, handed a voucher, and given instructions on how to walk to that hotel.
Nice amenities with a full kitchen, atmosphere beautiful, safe, & relaxing, close to salt palace and arena, and restaurants.
Close to restaurants and staff very nice. Beds hard and people going thru garbage cans across the street and a lot of yelling when walking to dinner.
We're a family of four with two teenage children, who found this to be a perfect choice for us. Great location opposite the park and really close to the core of the city center. Even with the standard room, it was spacious and a great value deal. Convenient to have a fully equipped kitchen with dishwasher, microwave, stove, refrigerator & freezer, even though breakfast was included. We would definitely stay there again for future trips to Salt Lake City.
Love the kitchen and the floor light. My kid play well in the crib.
My husband and I decided on the Residence Inn due to its location... right across the street from Pioneer Park. We came to town for a concert in the park and we could not have picked a better place to stay. The room was comfortable and felt more like a small one bedroom apartment than a hotel. If we had stayed longer we could have grocery shopped and cooked in the room. From our balcony we could see the concert stage since it was literally right across the street. It took 2 minutes to walk to our show. The staff we interacted with were friendly and helpful. The breakfast was really good. We wish we could have stayed a few more nights.
We had a good time at the Residence Inn. The breakfast was great, the room was large and he beds were comfy. I liked the Paul Mitchell shampoo and conditioner that they had in the room.
The good: The hotel itself was good. The staff was friendly and the rooms were clean. The room was comfortable and it was nice to have the kitchen in the room. The Bad; the location was across the street from a park were the Bum's of Salk Lake city visit all too often. And it was also across the street from some very shady apartments.
Located in Downtown Salt Lake City, Residence Inn by Marriott Salt Lake City - Downtown is within a 10-minute walk of popular sights such as Vivint Smart Home Arena and Clark Planetarium. This 189-room, 3-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.
42-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Dining areas, refrigerators, and microwaves are also standard.
Residence Inn by Marriott Salt Lake City - Downtown offers a 24-hour gym, free WiFi in public areas, and an outdoor tennis court. Self parking is available for USD 10.00 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Too much to list: from check in to check out all was just perfect
Room old and not clean. Attention to detail is lacking. Fridge dirty, bathroom / sink area outdated generally unpleasant.. did not want to use shower at all.
Thank you for taking the time to share your feedback. I have informed our maintenance and housekeeping departments of your concerns. We hope you give us another opportunity to serve you in the future.
Hotel didn’t provide breakfast and didn’t know where we could get breakfast off the property.
Great location central to downtown . Also good breakfast and 12 pm checkout.
Thank you for staying with us. Please consider staying with us on your future visits to Salt Lake City.
Thank your for rating us a 5 out of 5!
Housekeepers were very noisy early at 8 am on her phone using profanity the male clerk had a bad attitude
Thank you for rating us a 5 out of 5! We will address the training issues.
Thanks for rating is a 5!
I am thinking the hotel double charged me for the room as I had booked through orbitz but the receipt I got is for a different amount.
Thank you for your feedback. If you can contact the hotel with some more information we can take a look into the billing for you to see if we need to correct it.
Thanks for rating us a 5!
Thank you for staying with us, we appreciate your loyalty.
Wow! I am thrilled to hear it! We hope we see you again the next time that you are in the area!