Between the price and location, the hotel is a good choice for business trips. The staff was very friendly and helpful every time I interacted with them. The room had all the essentials but definitely ready for a upgrade. The beds were not very comfortable, entire room could use a paint job, ...
Nice hotel, close to OHare, super breakfast buffet (though food and dishes were low on a busy Sat AM), free upgrade to a King size bed and room since rooms with 2 queens were all taken even though we had a paid reservation, night clerks were very kind but took a long time to get us checked in, ...
I called the Hotel a few days. Before my arrival. I had a few questions. The employee could have cared less about answering my questions. I picked up on this very quickly. I ended the conversation. I walked away thinking. I will think twice about booking here again.
The staff was very matter of fact and the room was more tired than I was. TV did not work and seems to be a simple thing to get right, especially for the rate this property can command. However - Location Location Location. You can not beat the convince to ORD, simply walkout the hotel.
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Large room good service Large room good service Large room good service
Nice amenities for the price. Literally right next to the toll way for getting out and about.
little things matter. The professionalism and the nice gesture of a free basic wifi offered to me after my travel plans shortened, won my heart. the room was clearn and very comfortable. It is one of these experiences where you risk going to a smaller hotel instead of a very big named hotel and the small hotel wins you over with smile, generosity and comfort (of the room)
The hotel is located near the airport and has free shuttle; the hotel staff is very friendly and the parking for long term is 10USD p/day. The bad thing is that under the sink and overal kitchen was not cleaned, I found trash, on addition, the hair dryer didn't work, also the lobby and elevator smells like smoking.