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Recent guest reviews

Very conveniently located. Clean and quiet.

Excellent location. Thoughtful staff. Some issues with adequate hot water.

Clean easy parking and close to downtown. Peaceful.

If you want customers to go back you should train or have a seminar of good costumer service . I dont belived at times about negative reviews about tje attitude or bad behavior of your front desk but its true your employee needs to have a good training . You have a cctv or camera recording guest during check in review the tape regarding how your employee acted or how they interact with the guest . My family been in this hotel many times but this is our last one . So dissapointed ...

I thought the room was clean, bedding was nice. I couldnt find the front desk phone number in our room. Our hallway was really bad with heavy weed smell. I wamt to confront the front desk via phone. Not in person so my person wouldn't be recognized. My room was smelling like weeed and could taste it . Wasn't really happy about that. I just didnt stay in my room a whole lot.

Nice place

They charge for parking. Very disappointing.

Very comfortable. Very convenient. Clean and safe.

The bad: Parking $18/night. Parking for tall or longer vehicles will force you out of the parking garage/ramp to the street. Although you may get a permit, I still got a ticket for street cleaning($75). It took 6 days to clear up. Don’t have other parties of the reservation show up before you even when communicated to the staff. They will force them to pay and put down a physical credit card for accidentals. The hotel just can’t wait an extra two hours for the payer to get there. It was a hassle. Good: ticket did get taken care of finally. Bed was nice to sleep in. It was in an awesome neighborhood. The pool was on the third floor roof outside which was different but neat. The suburb had a lot of food and cool little shops.

Good location with parking. Good beds.

Nice views. Very comfortable beds.

Not enough cleaning staff Bed bugs but my kids My toilet was broken Tv remote didn’t work Staff was dealing with a water leak but both rooms I was in had wet floors..

This hotel is not providing complimentary breakfast due to covid. Other Holiday Inn hotels I’ve stayed in provide complimentary breakfast without any problems.

For us, this is about location as our daughter is in a grad program at NU. As for facilities and such - what can you say during COVID?

Sherman Ave Evanston IL

Hotel highlights

  • Walking distance to Northwestern University
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Within a short walk of Northwestern University, Holiday Inn Chicago North-Evanston, an IHG Hotel is within a mile (2 km) of Lake Michigan. This 3-star hotel has 159 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

27-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Holiday Inn Chicago North-Evanston, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 18.00 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Comm, Tub)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Communication)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Chicago North-Evanston, an IHG Hotel

Everyone (16) Couples (8) Family (17)
4
Family

Very conveniently located. Clean and quiet.

By on Jun 28, 2022

4
Everyone

Excellent location. Thoughtful staff. Some issues with adequate hot water.

By on Jun 13, 2022

5
Family

Clean easy parking and close to downtown. Peaceful.

By on May 31, 2022

2
Everyone

If you want customers to go back you should train or have a seminar of good costumer service . I dont belived at times about negative reviews about tje attitude or bad behavior of your front desk but its true your employee needs to have a good training . You have a cctv or camera recording guest during check in review the tape regarding how your employee acted or how they interact with the guest . My family been in this hotel many times but this is our last one . So dissapointed ...

By on Apr 19, 2022

5
Everyone

By on Apr 8, 2022

1
Family

I thought the room was clean, bedding was nice. I couldnt find the front desk phone number in our room. Our hallway was really bad with heavy weed smell. I wamt to confront the front desk via phone. Not in person so my person wouldn't be recognized. My room was smelling like weeed and could taste it . Wasn't really happy about that. I just didnt stay in my room a whole lot.

By on Feb 28, 2022

5
Everyone

By on Feb 24, 2022

5
Family

Nice place

By on Jan 4, 2022

Review comment responded on Feb 9, 2022

Dear Adaora, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at the Holiday Inn CHICAGO NORTH-EVANSTON.

3
Partner Couples

They charge for parking. Very disappointing.

By , from San Jacinto on Dec 7, 2021

5
Partner Couples

Very comfortable. Very convenient. Clean and safe.

By on Aug 30, 2021

Review comment responded on Sep 2, 2021

Dear Robert, Thank you for choosing Holiday Inn and for taking the time to provide excellent rating and feedback about your experience at the Holiday Inn Chicago North-Evanston! We look forward to serving you again in the future.

Holiday Inn Chicago North-Evanston, an IHG Hotel

1501 Sherman Ave, Evanston, IL 60201
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