4/10 Poor
Rachel
Traveled with partner
Jan 6, 2026
Came in early on 12/3, as an ihg member I asked for early check in. Was told I could get in by 12:30pm/1pm. I sat in the lobby, right in front of the front desk for 2 hours while staff gossiped, talked about personal lives, and talked about inappropriate situations as check in staff at a hotel. Finally at 2:45pm after no one checking in on me, I asked if I could finally check in. Again, as an ihg member I expected the free waters and just better customer care overall. Not to mention I use this hotel at least once a month. Overall, terrible stay. No housekeeping for a 3 night stay? Another disappointment
Rachel
Stayed 3 nights in Jan 2026

































