Staff was excellent. Very friendly and accomodating. Overall hotel condition was poor. Carpeting in room was old and dirty. Bed was sloped leaning to one side. Shower handle was coming off. Ice machines were broken. All of the vending machines were broken or sold out. Just overall not good...
The location was convenient for us, but felt a bit unsafe. Some good restaurants nearby. The beds were comfortable, but the room overall felt worn out. The bathroom was TINY and had a continuous fan (couldn't turn it off). We waited more than 15 minutes at check-in (7pm) for the desk clerk to show up (and this must be standard because there's a "thank you for your patience" sign posted). The shower gel was empty in the bathroom, and it was not replaced because they never came in to make our beds, etc. (and we were gone from 9AM to 5:30PM during the day). Appreciated the USB ports on the nightstand. Great view of Chicago skyline and peekaboo views of Lake Michigan!
clean and near downtown
The service
The hotel staff were super friendly and helpful. We stayed at the hotel the week that the nearby music conservatory at Northwestern University was holding auditions for prospective students, so lots of young musicians were staying at the hotel. The staff set up a system for the musicians to schedule times to use the conference room as a practice room which was a huge help for these musicians.
Very clean. Front desk made our stay very special and even gave us complimentary breakfast!
Front desk staff were friendly, and accommodating. I arrived about 90 minutes before check-in time, and the gentleman was able to oblige with an already cleaned room. The room was spotless, bed comfortable! I didn't attempt to have a meal or eat while here, so cannot comment on that.
Very conveniently located. Clean and quiet.
Excellent location. Thoughtful staff. Some issues with adequate hot water.
Clean easy parking and close to downtown. Peaceful.
Holiday Inn Chicago North-Evanston, an IHG Hotel places you within 2 miles (3 km) of popular sights like Lake Michigan and Northwestern University. This 3-star hotel has 159 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
27-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Change of towels is available on request.
At Holiday Inn Chicago North-Evanston, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 18.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Staff was excellent. Very friendly and accomodating. Overall hotel condition was poor. Carpeting in room was old and dirty. Bed was sloped leaning to one side. Shower handle was coming off. Ice machines were broken. All of the vending machines were broken or sold out. Just overall not good...
The location was convenient for us, but felt a bit unsafe. Some good restaurants nearby. The beds were comfortable, but the room overall felt worn out. The bathroom was TINY and had a continuous fan (couldn't turn it off). We waited more than 15 minutes at check-in (7pm) for the desk clerk to show up (and this must be standard because there's a "thank you for your patience" sign posted). The shower gel was empty in the bathroom, and it was not replaced because they never came in to make our beds, etc. (and we were gone from 9AM to 5:30PM during the day). Appreciated the USB ports on the nightstand. Great view of Chicago skyline and peekaboo views of Lake Michigan!
clean and near downtown
The service
Thank you for taking the time to tell us about your experience at Holiday Inn CHICAGO NORTH-EVANSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future
Thank you for taking the time to tell us about your experience at Holiday Inn CHICAGO NORTH-EVANSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
The hotel staff were super friendly and helpful. We stayed at the hotel the week that the nearby music conservatory at Northwestern University was holding auditions for prospective students, so lots of young musicians were staying at the hotel. The staff set up a system for the musicians to schedule times to use the conference room as a practice room which was a huge help for these musicians.
Thank you for taking the time to tell us about your experience at Holiday Inn CHICAGO NORTH-EVANSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn CHICAGO NORTH-EVANSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future