The staff made us feel so welcome! The rooms have small kitchenettes and were confortable.
Everything was GREAT
Staff was alert when we needed help. Very friendly. For some reason, the bathroom door was almost impossible to slide. Heavy, ineffective. We asked for help, thinking it was off-track. Help may have been sent but the condition did not change.
I really enjoyed having separate areas for sitting and sleeping with the TV that swiveled to both sides. I liked the kitchenette. It was minimally stocked. I would have liked a sponge and dish towel and dish soap and hand soap. I had to buy those. Dishwasher was a real plus since housekeeping did not do dishes. I asked one lady to wash a pan I had soaking in the sink and returned to find oil all over the sink. (I am told that one time a housekeeper did move dishes from the sink into the dishwasher and start it.) Overall cleaning must customarily be done between guests because my room never had the faucets wiped, the cooktop or counters thoroughly cleaned, the lamp tops (which were plastic discs) dusted or mirrors and walls cleaned in the bathroom. Overall, they made the comfortable bed nicely but since I was there 3 1/2 weeks, a thorough cleaning, dusting and vacuuming would have been nice once a week. It would be nice to have a safe in the room for laptops and valuables. Staff was friendly and helpful. Better to book directly than through another vendor. There was confusion when I had to leave a couple of days earlier than planned. Orbitz said the hotel would handle changes at that point. Hyatt House corporate and front desk personnel said Orbitz needed to handle the changes. Fortunately the manager of the property was able to make the necessary changes. I would go back but would address the past housekeeping deficits upon arrival.
Location, location, location. Nice property, well situated in Evanston. The valet and front desk staff were excellent, responsive, and friendly. The meetings director was less than friendly based on only one interaction however. Would stay there again!
I like the location and the beds/pillows. I do not appreciate the high rates for parking.
Good space. Very clean. Great location. Would recommend
near by lake only several minutes by walk. Peace and comfortable, good stuff.
LooooooooooVED It VErrrrrrrrrrrrrY Clea everyone was awesome
Loved the omelettes made to order; breakfast was great; room was comfortable and clean; the fitness center was large and great to work out in.
Hyatt House Chicago/Evanston places you within a 10-minute stroll of popular attractions such as Northwestern University and Halim Time & Glass Museum. This 114-room, 3.5-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.
Free full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For a nice break, mingle with other guests at the free manager's reception.
42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include MP3 docks, refrigerators, and microwaves.
Hyatt House Chicago/Evanston features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 30 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a free grocery shopping service, free newspapers, and a terrace.
The staff made us feel so welcome! The rooms have small kitchenettes and were confortable.
Everything was GREAT
Thank you so much! We are thrilled that you enjoyed your time with us, and hope to have the pleasure of hosting you again in the future!
Staff was alert when we needed help. Very friendly. For some reason, the bathroom door was almost impossible to slide. Heavy, ineffective. We asked for help, thinking it was off-track. Help may have been sent but the condition did not change.
Thank ou for letting us know about the bathroom door, we will have it looked at!
I really enjoyed having separate areas for sitting and sleeping with the TV that swiveled to both sides. I liked the kitchenette. It was minimally stocked. I would have liked a sponge and dish towel and dish soap and hand soap. I had to buy those. Dishwasher was a real plus since housekeeping did not do dishes. I asked one lady to wash a pan I had soaking in the sink and returned to find oil all over the sink. (I am told that one time a housekeeper did move dishes from the sink into the dishwasher and start it.) Overall cleaning must customarily be done between guests because my room never had the faucets wiped, the cooktop or counters thoroughly cleaned, the lamp tops (which were plastic discs) dusted or mirrors and walls cleaned in the bathroom. Overall, they made the comfortable bed nicely but since I was there 3 1/2 weeks, a thorough cleaning, dusting and vacuuming would have been nice once a week. It would be nice to have a safe in the room for laptops and valuables. Staff was friendly and helpful. Better to book directly than through another vendor. There was confusion when I had to leave a couple of days earlier than planned. Orbitz said the hotel would handle changes at that point. Hyatt House corporate and front desk personnel said Orbitz needed to handle the changes. Fortunately the manager of the property was able to make the necessary changes. I would go back but would address the past housekeeping deficits upon arrival.
Thank you for your wonderful review and we are glad that you enjoyed your stay with us. Sorry for the miss communication at check out but so happy the manager was able to get it resolved for you.
Thank you for the 5 start review
Location, location, location. Nice property, well situated in Evanston. The valet and front desk staff were excellent, responsive, and friendly. The meetings director was less than friendly based on only one interaction however. Would stay there again!
Thank you for the 4 Star review and we hope you come see us again soon!
Thank you for taking the time to leave this positive review. We are very glad you enjoyed your stay with us and looking forward to welcoming you back home soon!
I like the location and the beds/pillows. I do not appreciate the high rates for parking.
We are glad that you felt comfortable in the room and hope you got a good nights sleep! The parking situation here is a little tricky as we are in Downtown Evanston, but should we get another chance to host you would love to provide you with alternative parking options.
Thank you so much for taking the time to leave this rating. We hope for the opportunity in the future to give you a 5 out of 5 experience!
Hi Sadhna, Thank you so much for staying with us and taking the time to let us know about your stay. Comfortable is our goal and I'm glad we met yours. Please come and visit us again next time you're in Evanston, IL area. THANK YOU!