Maya Villa Condo Hotel & Beach Club4.0 out of 5.0
Recent guest reviews
Everything was perfect. The apartment was beautiful and clean. Breakfast was fantastic. Reception always opened and a guard always in front of the main door. Everything was as promised and even better.
This was an extremely well run holiday accommodation. The staff were great, but the villa was perfect, there was nothing to fault, the living area was large and comfortable, a full kitchen and full size refrigerator. Two good sized double bedrooms, each with a very well appointed ensuite. Plus 3 balconies to sit outside and relax with that pre dinner drink. There was an excellent gym for those that have to workout on holiday(not me), also 3 good beach clubs nearby. A very quiet location one street off 5th Ave, so shopping and restaurants were right on your doorstep. Would I stay here again, in a heartbeat.
The condo location is the best. You can walk in to 5th street and have fun every time of the day. The Front desk service was amazing, they took care of everything for us. We stayed at the unit 406 of maya vila and it was much better than the pictures. And it has everything you will need in your vacation to cook. They have a garage at the unit, so if you come by car you have some place safe to park at night. And they also have a tourist company that provides car, and park tickets, tours... everything you might need for your trip. They have a great gym but we didn't used. They provides towels for the beach or the pool. I recommend this condo for family, friends, couples. Thanks for everything! When I get back to Playa del Carmen I will definitely stay at this condo again.
is the best place for our traditional vactions in the Riviera Maya, my kids and wife love this hotel because is super comfortable, clean, nice, beautiful, and very very near of the Quinta avenida. we stay in a condo with our own jacuzzi in the yard by an excellent price and the security is very important
Our family stayed here for one week (2 adults and three kids 17, 17, 12). From our welcome at the start of the trip and assistance with airport transfers, tours, and places to eat to the very end we received nothing but kindness and stellar service! I especially appreciate the small gestures (Lili, our housekeeper put a huge smile on my daughter's face with a lovely swan made from her blanket). Victor went out of his way to get us ice when we needed it. So many more to thank. The condo itself is stunning and outfitted with everything you need to cook with as well as all the amenities you could want including washing machine soap and fabric softener! Our dirty dishes were washed daily and our laundry washed and folded by Lili. Boy were we spoiled! You just can't go wrong here. We had access to a fabulous gym only a few feet away as well as a spa on premises. We also had discounts at many of the nicer restaurants in the area. We will definitely be back! Thanks Maya Villa!! You made our trip so wonderful!
My family enjoyed one week in a beautifully decorated room that had everything necessary at all times to ensure we were comfortable. We were always greeted at the entrance with a smile. The only suggestion I would make is to possibly allow the same warm welcome to be reflected when leaving. It would have been nice to have (offer) assistance with luggage on the last day. Great experience, we would definitely come back!!
The Maya Condo Hotel was more than I expect. The rooms very spacious, modern and clean. I felt completely safe. The room service personnel, the guards and the parking attendants were fenomenal. Everyone was very welcoming. I miss it already😎💕
We stayed in condo 416. The condo itself was beautiful and had an excellent view of beautiful ocean on yop lebrl but could use a few repairs....toilet seat in master wouldn't stay up( slapped you in thr back side everytime you sat down) and the armoire in the second bedroom was very unstable and rocked dangerously if even gently touched. Also the sliders on the third level fell apart when we tried to see what was inside during grilling. That said, it was a clean and pleasantly decorated condo with comfortable bedding and most immenities needed ie blender, bottle opener, silverware ... The reason for my three star review is the condo association ( I imagine) could not get a handle on it's plumbing problems along with hiccups EVERY single day during our stay. Upon first arriving, we left to get lunch and when returning to condo, realized we had no power...called office and it was fixed promptly. Second day, returned to condo....no a/c working in second bedroom....that evening woke up at 12:30 am to very very loud banging below ... Contacted office ...association working on plumbing issue in middle of night?!. Woke up that morning to no water! Again called office....fixed promptly but it was becoming ridiculous and to add insult to injury, the condo must have to clean or fix their trap ( sewage / water) as it intermittently stunk like rotten eggs and sewage when you turned on the water or shower ... Yet again another phone call.
Currently staying here and I would highly recommend the accommodation, the staff and the location. We have a 3 storey penthouse condo with a roof terrace and we are very pleased with it. There is a 'but' though - the pool is in a central atrium, it's very small and noise from the pool bounces off every wall meaning that rowdy families (hoped there would be any) and their uncontrolled kids can scream and shout all day long, significantly echoed around the place, doesn't make it so relaxing. Understanding that kids are on holiday and they are excited is ok, we firmly believe that a member of the condo group should intervene for the benefit of other guests and point out the supposed tranquility of this place. Last night a lady was at the pool with a portable Bose speaker linked to her Iphone, 2 hours of full blast music and the hotel management said she was allowed to do this until 8pm. It's either an upmarket place or it isn't, I believe the team here should do all they can to make it upmarket as the quality of the accommodation and associated restaurants are very good. Fingers crossed for some more respectful neighbours as the holiday goes on. Would recommend on the basis that any other establishment could have rowdy guests, no matter where you are. For the team that read this, think about people enjoying a holiday and instruct your very courteous colleagues to step in if they think things are too rowdy, it would be most appreciated.
We stayed at condo 407 And it was great..duplex 3 Bedrooms very well furnished...clean And New... Had such a great time.will be back for sure..indigo beach was perfect for food And sea...you are right in the center...easy access to all restaurants in playa del Carmen
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 462 reviews