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Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

Premium bedding, desk, laptop workspace, blackout drapes
Property amenity
Breakfast area
Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, desk, laptop workspace, blackout drapes
Breakfast area

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
4231 Park Place Ct, Glen Allen, VA, 23060
  • Place, Elk's Lodge
    ‪4 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Greater Richmond Convention Center
    ‪15 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen | Premium bedding, desk, laptop workspace, blackout drapes

Premium Suite, Multiple Beds, Non Smoking, Kitchen

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Elk's Lodge, Extended Stay America Suites Richmond Glen Allen Short Pump places you within a few miles (5 km) of Short Pump Town Center. This 95-room hotel has free in-room WiFi, free self parking, and a gym.

What's nearby

  • Elk's Lodge - 4 min drive - 1.7 miles
  • Short Pump Town Center - 4 min drive - 2.8 miles
  • University of Richmond - 11 min drive - 7.4 miles
  • Virginia Commonwealth University - 14 min drive - 12.9 miles
  • Greater Richmond Convention Center - 15 min drive - 14.2 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Panera Bread - ‬17 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk
  • ‪Capital Ale House - ‬11 min walk
  • ‪Silver Diner - ‬12 min walk

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

Suburban hotel with a fitness center and a 24-hour front desk
Guests of Extended Stay America Suites Richmond Glen Allen Short Pump enjoy features like a gym, free WiFi in public areas, and laundry facilities. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area and barbecue grills.
Guests can expect free WiFi and 42-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, dining areas, and sitting areas are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Extended Stay America Select Suites - Richmond - West End - I-64
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per accommodation, per day
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Frequently asked questions

Is a free cancellation option available at Extended Stay America Suites Richmond Glen Allen Short Pump?

Extended Stay America Suites Richmond Glen Allen Short Pump provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Extended Stay America Suites Richmond Glen Allen Short Pump?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond Glen Allen Short Pump on Jan 25, 2026 start from $87.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Extended Stay America Suites Richmond Glen Allen Short Pump?

This hotel is located in Glen Allen, close to Short Pump Town Center, Elk's Lodge, and Bowlero West End. Regency Square Mall is also within a driving distance of 4.6 mi.

Is there parking available at Extended Stay America Suites Richmond Glen Allen Short Pump?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Extended Stay America Suites Richmond Glen Allen Short Pump include a casino at the property?

No, Extended Stay America Suites Richmond Glen Allen Short Pump doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Richmond Glen Allen Short Pump?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Extended Stay America Suites Richmond Glen Allen Short Pump?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as a 24-hour front desk.

Are there hot tubs at Extended Stay America Suites Richmond Glen Allen Short Pump?

No, there isn't a spa tub at this hotel.

Does Extended Stay America Suites Richmond Glen Allen Short Pump have a restaurant with a breakfast menu?

No, Extended Stay America Suites Richmond Glen Allen Short Pump doesn't have a restaurant that serves breakfast.

Does Extended Stay America Suites Richmond Glen Allen Short Pump allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Extended Stay America Suites Richmond Glen Allen Short Pump for a fee of USD 25.00 per accommodation, per day.

Are there connecting rooms at Extended Stay America Suites Richmond Glen Allen Short Pump?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Extended Stay America Suites Richmond Glen Allen Short Pump?

The closest major airport to Extended Stay America Suites Richmond Glen Allen Short Pump is Richmond Intl. Airport (RIC), which is 21.4 mi away (28 minutes by car).

Can I book a room with a balcony at Extended Stay America Suites Richmond Glen Allen Short Pump?

No, you won't find guestrooms with balconies at Extended Stay America Suites Richmond Glen Allen Short Pump.

Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

Reviews

6.2
Rating 10 - Excellent. 117 out of 454 reviews
Rating 8 - Good. 79 out of 454 reviews
Rating 6 - Okay. 76 out of 454 reviews
Rating 4 - Poor. 62 out of 454 reviews
Rating 2 - Terrible. 120 out of 454 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Brent

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not really worth the money

In my room the smoke Detector was hanging down from ceiling. Found a couple of bugs crawling . The lady at front desk was wonderful.
Stayed 3 nights in Oct 2025

2/10 Terrible

Helmut

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy, filthy, uncomfortable beds, reeked of cigarettes. Asked for a non-smoking room and was told all rooms are non-smoking. I was given a different room, but it smelled the same. Horrible experience. I slept maybe one hour after a 12 hour work day. Very disappointing.
Stayed 1 night in Oct 2025

2/10 Terrible

Helmut

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is disgusting. Maybe got one hour of sleep? Filthy, filthy, filthy, and when I asked for a non-smoking room, I was told they are all non-smoking, and the room I was moved to was just as bad. The filth factor is extremely high here; both rooms I was given were disgusting, including my feet sticking to the floor from the amount of grime. I wish I had just slept in my car, as this was a complete waste of money.
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Staff & service, amenities
Disliked: Cleanliness
My stay was great the gentleman at the front desk was awesome, the only problem I had was the roaches.
Stayed 1 night in Oct 2025

10/10 Excellent

Devin

Stayed 1 night in Sep 2025

2/10 Terrible

Neesha

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, first I chucked in because it was an “Extended Stay” I bought my groceries (over $200) and headed to the hotel equipped with a kitchen but absolutely not even a utensil in the room to eat with. No pots, no dishes, the dishwasher was full of dirty water. Nothing. I called the front desk and they told me they didn’t have any that was clean. Then my husband went to the desk and was told there was NONE available. Fast forward, I decided to grill these steaks I bought, but there was absolutely NOWHERE to sit. Why you ask?? Because there’s a program being ran out the extended stay. I saw so much activity in the parking lot that I won’t mention. I couldn’t believe this. I called my husband (who was at work, which is why we needed to stay there in the first place) and told him we had to leave NOW!! Needless to say, I will NEVER go back there.
Stayed 3 nights in Oct 2025

2/10 Terrible

CECIL

Stayed 1 night in Oct 2025

6/10 Okay

Kathryn

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean overall and comfortable but there were two live roaches in my room!
Stayed 1 night in Sep 2025

4/10 Poor

Tiffany

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Really bad stay
Stayed 4 nights in Sep 2025

2/10 Terrible

Logan

Stayed 1 night in Sep 2025

2/10 Terrible

Shaneria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hair/Blood on sheets

Stayed 4 nights in Aug 2025

4/10 Poor

Cierra

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Heliodora

Liked: Cleanliness, staff & service, property conditions & facilities
Hi, not once was it advised to us that the internet or Wi-Fi was separately charged. Maybe just make aware ahead of time, thanks!
Stayed 2 nights in Aug 2025

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never stay there again
Stayed 2 nights in Aug 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, property conditions & facilities
Did not have any pots and pans and roaches
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Elton

Stayed 2 nights in Jul 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Tangenika

Stayed 1 night in May 2025

10/10 Excellent

kayla

easy
Stayed 3 nights in May 2025

4/10 Poor

George

Stayed 1 night in Jun 2025

8/10 Good

Briana

Stayed 2 nights in Mar 2025

10/10 Excellent

Jasmin

Stayed 2 nights in May 2025

6/10 Okay

Allison

Liked: Staff & service

It was okay.

This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.
Stayed 1 night in May 2025

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