Beewise.ag
The front desk staff was rude and although it appears that they had renovated the rooms there was only one chair in it and no other place to sit other than the bed. The shower from the room above leaked into our shower. Altogether it is not even deserving of one star.
Located 1.3 mi (2.1 km) from White Oak Village, Sandston Inn is within a 10-minute drive of Broad Street. The 139 rooms at this motel include microwaves, flat-screen TVs, and desk chairs.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Microwaves, desks, and wardrobes or closets are other standard amenities. Housekeeping is available on request.
Sandston Inn features free WiFi in public areas and an ATM. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. This motel also has a vending machine.
Beewise.ag
The front desk staff was rude and although it appears that they had renovated the rooms there was only one chair in it and no other place to sit other than the bed. The shower from the room above leaked into our shower. Altogether it is not even deserving of one star.
Dear Conrad,We deeply regret the inconvenience you encountered during your stay. Our team is addressing the issues with the front desk staff and room amenities to ensure a more comfortable experience for our guests. Your feedback is invaluable as we strive to improve. We apologize for falling short of your expectations and hope for the opportunity to regain your trust in the future.Sincerely,Sandston Inn & Suites Management
Dear Eduin, Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for staying with us! Thank You, Sandston Inn & Suites Management
Dear Jason,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Sandston Inn & Suites. We would love to host you again on your next visit to Sandston Inn & Suites. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Sandston Inn & Suites Management