Excellent attention, the only thing is the food, should be more fancy, not that much rice and beans. The Royal suites are great, great "private" pool. I feel bad for employees at the restaurant with a long shirt in a temperature of almost 100 degrees, i mean, they look great but a short sleeved top would be more humanitarian for the employees.
Horrible experience ever!! Their customer service is trash. They only care about the money. Plus the resort is in such a bad condition, they dont even have AC!!! And its extremely hot!. Would never go back to this place.
Room showers horrible the room had so Humid that’s all my clothes and bed will be wet all the time and the mold smell very strong in room bed are super uncomfortable
Everything it’s close by
Everything is poor
The restaurants were great, just need to make reservations early. The rooms were very small and outdated, and our closet didn’t open.
My room had mold in the bathroom, no hot water, this was the worst room I have ever been in. There is no way the CEO knows this is what the brand is representing. There always trying to sell me a time share. Now the New Year eve celebration was the best I’ve seen in 20 years
Excelente really good service
Lovely resort with friendly as well as helpful staff, kid friendly. Would totally recommend staying for at least a week to get fully acquainted with the place.
Staff were great They tried to sell us a timeshare for the first 3 days that we were there. Even after saying NO.
The gardens are beautiful. The food was varied, generous, and tasty. Rooms, though dated, are spacious. Newer matresses are needed. Booked room was right wear workers, people waiting for buffet, and highest foot traffic in resort was. We were moved to Building 1 with some fuss. Bali beds are wonderful.
Staff was very attentive. Staff was overwhelming trying to sell things. Food was mediocre at best. Drinks were not good at all.
many things to do around-bech-pools-restaurants-small cassino..we only spend 4days there and didnt have time to explore the whole resort-we took 2outside trips to ride buggies and we visited 'Virgin Island' both trips excellent-but the Island trip bus ride was 1,5 h ride one way on the tiny bus -but worth to see and what we expirience-snorkling with fishes on the Island was AMAZING!!! Our rooms a bit dated but ok..
Hotel was great, room, specially staff was friendly
Lifestyle Tropical Beach Resort & Spa All Inclusive places you 3.2 mi (5.2 km) from Puerto Plata Cable Car and 4.2 mi (6.7 km) from Amber Museum. This 140-room, 3-star property welcomes guests with 11 outdoor pools, 9 restaurants, and free self parking.
There are ample dining options with 9 onsite restaurants, including Casablanca, which specializes in international cuisine. You can get a quick energy boost at the 2 coffee shops/cafes.
TVs come with cable channels, and WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Balconies, minibars, and coffee makers are also standard.
Lifestyle Tropical Beach Resort & Spa All Inclusive features 11 outdoor pools, a children's pool, and a gym. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and dry cleaning/laundry. Other amenities at this all-inclusive property include outdoor tennis courts, WiFi in public areas, and a free kid's club.
Excellent attention, the only thing is the food, should be more fancy, not that much rice and beans. The Royal suites are great, great "private" pool. I feel bad for employees at the restaurant with a long shirt in a temperature of almost 100 degrees, i mean, they look great but a short sleeved top would be more humanitarian for the employees.
Horrible experience ever!! Their customer service is trash. They only care about the money. Plus the resort is in such a bad condition, they dont even have AC!!! And its extremely hot!. Would never go back to this place.
Room showers horrible the room had so Humid that’s all my clothes and bed will be wet all the time and the mold smell very strong in room bed are super uncomfortable
Dear guest, Thank you very much for the time you took to share your review with us. Please rest assure that we take all reviews as an opportunity to detect possible shortcomings and chances for improvement. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations. With best regards
Everything it’s close by
Everything is poor
The restaurants were great, just need to make reservations early. The rooms were very small and outdated, and our closet didn’t open.
Dear customer, Thank you for giving us the opportunity to serve you during your recent vacations. We look forward to your return visit and again thank you for choosing to stay with us. Regards,
My room had mold in the bathroom, no hot water, this was the worst room I have ever been in. There is no way the CEO knows this is what the brand is representing. There always trying to sell me a time share. Now the New Year eve celebration was the best I’ve seen in 20 years
Dear Customer, We appreciate your evaluation as this is the best way for us to address and find solutions to the discrepancies. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that on this occasion we were not able to fully meet your expectations. With best regards,
Excelente really good service
Dear Customer, Thank you for your kind evaluation. We are very glad to know that everything corresponded to your expectations and that we were even able to exceed them. We look forward to your return visit and again thank you for choosing to stay with us. Regards.
Lovely resort with friendly as well as helpful staff, kid friendly. Would totally recommend staying for at least a week to get fully acquainted with the place.
Dear customer, Thank you for giving us the opportunity to serve you during your recent vacations. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal. Knowing we reached this goal in your recent stay is very rewarding for all our hard working staff members and it will reinforce their commitment to provide quality service to all of our guests. We look forward to your return visit and again thank you for choosing to stay with us. Warm Regards,
Dear Customer, We appreciate your evaluation as this is the best way for us to address and find solutions to the discrepancies. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that on this occasion we were not able to fully meet your expectations. With best regards,
Dear guest, Thank you so much for taking some time to express your impressions during your stay. Your review and comments are very appreciated by us in order to improve our operation. Thank you for staying with us. Best Regards