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Recent guest reviews

What I like was the shows, the room was very clean and the staff was nice. I did not like the Italy restaurant.

The staff was awesome to us. The resort was clean and food was good. Nothing extraordinary however.

My mattress had mold and the room smelled terrible. I had to ask to be moved.

The food choices were not good. The drink choices were very limited- unless you were VIP. Which we did not know about.

Worst resort my family and I have ever been too. Not enough lounge chairs by the pool. People wake up at 6AM to take the 15 chairs that are by the pool. For the 30-40 people hanging out by it this is for all pools. They are pushy and try to sell you so tacky. The food was horribleeeeee same things every single day and a 100 people like at 8AM just to attempt to make dinner reservations. Terrible terrible idc how cheap this place is I rather pay a lot of money to feel like I am on a vacation relaxing and eating really well.

The resort is beautiful. I recomended

kind people, rooms are very out dated. feels like your in a 20 dollar motel, would not book ever again nor recommend to anyone.

We arrived 1 hour early and had to wait until 3:00 PM because their check-in process is strict. Worst of all, they were charging me $20 to check in quickly and allow me to stop by with my daughter to feed her the food they served at the buffet at the time. They forget that every guest is a customer and I could see that they only gave preference to people from other countries only.

Check in was too slow. You have to give a count of everything in the room to ensure nothing was missing. On the day of departure staff went in the room and removed all the towels so if you wanted to take a shower you could not dry yourself. Too many people asking if you were invited to see their timeshares and villas. Rooms were too far from dining areas and their transportation to take you to the lobby took too long. Parking spaces were too uncomfortable. The food was excellent. They had limited drinks and limited coffee. Cleaning staff went in your room un announced. We were put in building 41, which is a junior suite, but the building was far from the entrance and the buffet area, but closer to the beach. On our last day we went to eat breakfast at their usual buffet spa and were told that breakfast was being served right next to building 42 after walking up to the front. There was lack of communication in that sense.

La comida es muy pobre, no hay variedad, es lo único malo del hotel todo lo demás muy bien

Good

Its was really nice nice, the hotel and staff. The best part was having access to other parts of the neighboring hotels. Unfortunately, the food at the Pearl was not as good, so we mostly ate at Casablanca located in the neighboring hotel.

I loved the view of the beach from the pool, it was truly a breathtaking scene, the food was really good, staff was friendly, my only complaint is that they do not provide WiFi, you are only allowed 1 hour of free WiFi a day, they should take into consideration that when you have WiFi you upload pictures to your social media so others will know about the place.

Good resort

1 Paradise Drive, Cofresi Beach Puerto Plata Puerto Plata

Hotel highlights

  • Free parking
  • Onsite dining
  • Private beach
  • 11 outdoor pools

Cofresi Beach is a short stroll from Cofresi Palm Beach & Spa Resort All Inclusive, and other popular attractions like Puerto Plata Cable Car are within a 10-minute drive. This 468-room, 3.5-star property has 11 outdoor pools along with a private beach and 9 restaurants.


Dining

There are ample dining options with 9 onsite restaurants, including The Pearl, which specializes in international cuisine.


Rooms

TVs come with cable channels, and WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, refrigerators, and minibars.


Property features

Guests of Cofresi Palm Beach & Spa Resort All Inclusive have access to a private beach, 11 outdoor pools, and a children's pool. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a gym, a sauna, and WiFi in public areas.

Room options

Superior (Only USA Citizens) + VIP Inclusions

1 King Bed | 2 Queen Beds | Sleeps 2

Junior Suite

1 King Bed | Sleeps 4

Superior Room

1 King Bed | 2 Queen Beds | Sleeps 4

Guest reviews for Cofresi Palm Beach & Spa Resort All Inclusive

Everyone (23) Couples (14) Family (32)
1
Everyone

By , from CASSELBERRY on Sep 25, 2023

4
Friends

What I like was the shows, the room was very clean and the staff was nice. I did not like the Italy restaurant.

By on Sep 2, 2023

Review comment responded on Sep 4, 2023

Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

4
Family

The staff was awesome to us. The resort was clean and food was good. Nothing extraordinary however.

By on Jul 29, 2023

Review comment responded on Aug 1, 2023

Dear customer, Thank you for giving us the opportunity to serve you during your recent vacations. We look forward to your return visit and again thank you for choosing to stay with us.Regards,

3
Family

My mattress had mold and the room smelled terrible. I had to ask to be moved.

By , from Waterford on Jul 23, 2023

Review comment responded on Jul 27, 2023

Dear Customer,We appreciate your evaluation as this is the best way for us to address and find solutions to the discrepancies.We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that on this occasion we were not able to fully meet your expectations.Best regards,

1
Everyone

By on Jun 16, 2023

Review comment responded on Jul 27, 2023

Estimado Huésped,Muchísimas gracias por su comentario sobre su estancia en Trabajamos cada día para que ustedes disfruten de sus vacaciones y se encuentren a gusto entre nosotros y nos llena de orgullo si lo hemos logrado. Sentimos mucho los puntos que no fueron de su agrado, tomaremos en cuenta su opinión y mejoraremos los pequeños problemas que nos expone en su comentarioSaludos,

3
Family with small children

The food choices were not good. The drink choices were very limited- unless you were VIP. Which we did not know about.

By on Feb 17, 2023

Review comment responded on Feb 17, 2023

Dear guest, Thank you so much for taking some time to express your impressions during your stay. Your review and comments are very appreciated by us in order to improve our operation.Thank you for staying with us. Best Regards

1
Family with small children

Worst resort my family and I have ever been too. Not enough lounge chairs by the pool. People wake up at 6AM to take the 15 chairs that are by the pool. For the 30-40 people hanging out by it this is for all pools. They are pushy and try to sell you so tacky. The food was horribleeeeee same things every single day and a 100 people like at 8AM just to attempt to make dinner reservations. Terrible terrible idc how cheap this place is I rather pay a lot of money to feel like I am on a vacation relaxing and eating really well.

By on Feb 7, 2023

Review comment responded on Feb 7, 2023

Dear guest,Thank you for taking part of your valuable time on posting this review of us.We very much appreciate your feedback, as it is through this medium that we are able to address guest issues and discrepancies and to improve our operation.We want to thank you for your observations and rest assure that we are working on daily basis to solve all the problems. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations. With best regards,

4
Partner Couples

The resort is beautiful. I recomended

By on Jan 7, 2023

Review comment responded on Jan 11, 2023

Dear Guest,Thank you for your great comments and positive review. It would be our pleasure to welcoming you back for another unforgettable vacation!! Thanks you so much!!Kind Regards,

2
Everyone

By on Jan 1, 2023

3
Everyone

By on Oct 8, 2022

Cofresi Palm Beach & Spa Resort All Inclusive

1 Paradise Drive, Cofresi Beach, Puerto Plata, Puerto Plata 57000
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