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Recent guest reviews

Great experience. Very helpful.

Hotel was ok until a few hours after leaving we found that several items were left in the bathroom. Including an expensive nightgown. Yes, our fault for leaving it. Called and the staff got on it right away to find it where it is. Its gone. Someone in the cleaning staff stole it. Ok. That happens i guess, but does the hotel make it right? Credit for a stay? Anything to make us feel like coming back? Nope. Customer service lesson time guys. Make it right.

Hotel parking is closed due to construction on parking deck. We had to walk half a mile in the dark with our luggage to check in. Next, I was awaken at 5:00 am with loud hammering and banging from the construction site. The hotel didn’t bother to mention this or offer options on a different floor. Very poor experience for a pricey hotel.

I wouldn’t stay here again. A group of people on our floor were having some kind of reunion or party in their rooms, and even though they were down the hall, we could hear them clearly and loudly carrying on and talking/shouting until 2am both nights we were there. The doors are heavy and when they close, they slam and echo through the halls. The place is new and clean, but that was the only up side. I didn’t get more than 2-3 hours of sleep both nights I was there. Definitely not worth the cost of the rooms. I was also disappointed to learn we would have to park far while their parking lot was being built. I am handicapped and walking from another parking lot or from the supermarket lot behind the hotel was not fun. Construction on the parking lot behind the hotel also began around 7/7:30am. So, by the time I fell asleep, I was not able to sleep long as the sound was loud.

everyone was very friendly and the rooms were comfortable and clean. I was able to grab a bite to eat right at breakfast closing. I needed to sleep in since we got in there at midnight after 13 hours of driving. Maybe stop breakfast at 10 am.

The hotel is nice but having to park so far away really sucks

No mad or room service.

Clean, great mattress, clean floors and the bathroom was spotless.

Excellent location. HUGE room with two queen beds and sitting area. :-)

Great place with a beautiful bathroom. Nice employees and very clean.

Modern facilities, the lobby and room was attractive. Staff was exceptionally polite. Most importantly, the bed and pillows were very comfortable. Would have been nice to have a microwave in the room. Our room also did not have a tub (large shower instead), which was ok for us but might bother some. Overall, fantastic value and would definitely stay here again.

Check in and out was quick and easy. The staff was very friendly and helpful. The rooms were relatively small but comfortable. The hotel is near to numerous great restaurants.

Great location and the staff was friendly. Close to cool resturaunts and shops.

Excellent hotel. Clean, friendly staff and perfect location

Everything was clean and fresh. And the common room/areas we open and roomy

Beautiful hotel with wonderful amenities. Our kids loved the pool area, and the fitness area had awesome equipment! The set-up of the hotel was lovely, and it was extremely accessible. Loved having a grocery store a block away to get ourselves restocked for our vacation! Would absolutely stay here if we're ever in the area again! Thank you!

W 100 North Provo UT

Hotel highlights

  • Close to Brigham Young University
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Provo Central Business District, Hyatt Place Provo is adjacent to Utah Valley Convention Center and within a 10-minute walk of other popular attractions like Provo City Center Temple. This 133-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.


Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. You can sip a beverage at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

The 133 accommodations feature sitting areas. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Other standard amenities include sofa beds, refrigerators, and coffee makers.


Property features

At Hyatt Place Provo, guests enjoy an outdoor pool, a 24-hour gym, and a spa tub. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Deluxe Room, Multiple Beds (2 Queenbeds & Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Deluxe Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds (2 Queenbeds & Sofabed, High Floor)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Hyatt Place Provo

Everyone (22) Couples (2) Family (13)
5
Family with small children

Great experience. Very helpful.

By on Oct 4, 2021

Review comment responded on Oct 6, 2021

Thank you! We know you have a choice where you stay while in Provo and appreciate you choosing the Hyatt Place. Safe travels!

1
Family

Hotel was ok until a few hours after leaving we found that several items were left in the bathroom. Including an expensive nightgown. Yes, our fault for leaving it. Called and the staff got on it right away to find it where it is. Its gone. Someone in the cleaning staff stole it. Ok. That happens i guess, but does the hotel make it right? Credit for a stay? Anything to make us feel like coming back? Nope. Customer service lesson time guys. Make it right.

By on Sep 2, 2021

Review comment responded on Oct 7, 2021

Thank you for following up and contacting us. After a thorough review with our housekeeping lead and lost & found department we have not been able to locate your missing item(s). Here at the Hyatt Place Provo we take customer issues very seriously. I'm sorry the conversations you had with our staff after your departure we're unable to resolve your concern. Please feel free to reach out to me if you'd like to discuss the issue further. Best regards.

1
Family

Hotel parking is closed due to construction on parking deck. We had to walk half a mile in the dark with our luggage to check in. Next, I was awaken at 5:00 am with loud hammering and banging from the construction site. The hotel didn’t bother to mention this or offer options on a different floor. Very poor experience for a pricey hotel.

By on Aug 6, 2021

Review comment responded on Sep 25, 2021

We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. Thank you for staying with us

2
Family with small children

I wouldn’t stay here again. A group of people on our floor were having some kind of reunion or party in their rooms, and even though they were down the hall, we could hear them clearly and loudly carrying on and talking/shouting until 2am both nights we were there. The doors are heavy and when they close, they slam and echo through the halls. The place is new and clean, but that was the only up side. I didn’t get more than 2-3 hours of sleep both nights I was there. Definitely not worth the cost of the rooms. I was also disappointed to learn we would have to park far while their parking lot was being built. I am handicapped and walking from another parking lot or from the supermarket lot behind the hotel was not fun. Construction on the parking lot behind the hotel also began around 7/7:30am. So, by the time I fell asleep, I was not able to sleep long as the sound was loud.

By on Jul 15, 2021

Review comment responded on Jul 23, 2021

I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

5
Family with small children

everyone was very friendly and the rooms were comfortable and clean. I was able to grab a bite to eat right at breakfast closing. I needed to sleep in since we got in there at midnight after 13 hours of driving. Maybe stop breakfast at 10 am.

By on Jul 3, 2021

Review comment responded on Jul 23, 2021

Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words

5
Everyone

By on May 12, 2021

Review comment responded on Jun 2, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

The hotel is nice but having to park so far away really sucks

By on May 7, 2021

Review comment responded on Jun 2, 2021

Thanks for staying with us. We appreciate your feedback!

1
Everyone

No mad or room service.

By on May 6, 2021

Review comment responded on Jun 2, 2021

We apologize for the miscommunication but Hyatt Places are not full-service hotels so they do not offer room service. In regard to housekeeping service, we do offer service upon request and would have been more than happy to service your room during your stay. Again, we apologize for the inconvenience during your stay and hope to see you during your next visit

5
Family

Clean, great mattress, clean floors and the bathroom was spotless.

By on Mar 20, 2021

Review comment responded on Mar 23, 2021

We appreciate your feedback and thank you for staying with us!

5
Family

Excellent location. HUGE room with two queen beds and sitting area. :-)

By , from Dallas on Sep 7, 2020

Review comment responded on Sep 13, 2020

Thank you for completing the survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate you staying with us!

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