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The Reef Playacar Beach Resort & Spa

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Private beach, white sand, sun loungers, beach umbrellas
Property video
Sauna, body treatments, hot stone massages, deep-tissue massages
Interior entrance
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪3 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room with 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room with 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(156 reviews)
  • Garden view
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Playacar, The Reef Playacar Beach Resort & Spa is within a mile (2 km) of popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 198-room, 3.5-star resort welcomes business and leisure travelers with a private beach, a marina, and a full-service spa.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 3 min walk - 0.2 miles
  • Playacar Beach - 3 min walk - 0.2 miles
  • Mayan Ruins of Playacar - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min drive - 1.1 miles
  • Playa del Carmen Main Beach - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬13 min walk
  • ‪Turquesa - ‬9 min walk
  • ‪Occidental Allegro - ‬5 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪La Barra Artesanal - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

The Reef Playacar Beach Resort & Spa features a private beach, a marina, and a full-service spa. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include an outdoor pool, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and ceiling fans are other standard amenities. Housekeeping is available on request.
A private beach, a marina, and complimentary bicycles are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 18 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Can I book all-inclusive rates at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa has all inclusive rates that come with all meals and many onsite activities included. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on May 26, 2026 start from $201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to see close to The Reef Playacar Beach Resort & Spa?

This resort is situated in Playacar within a short 19-minute walk of Quinta Avenida and also 19 minutes on foot from Playa del Carmen Maritime Terminal. You'll also find Playa del Carmen Main Beach and Mamitas Beach within a short drive.

Is parking available on site at The Reef Playacar Beach Resort & Spa?

Yes, self parking is offered for free at the resort. Bicycle parking is also available for guests.

Is there a spa at The Reef Playacar Beach Resort & Spa?

Ome is the resort's spa and services include deep-tissue massages, beach massages, reflexology, and body wraps.

Does The Reef Playacar Beach Resort & Spa have a casino at the property?

No, The Reef Playacar Beach Resort & Spa doesn't have a casino.

Will I find an indoor pool at The Reef Playacar Beach Resort & Spa?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Reef Playacar Beach Resort & Spa?

This waterfront resort offers plenty of amenities for couples including a private beach, a beach bar, and 3 restaurants.

Does The Reef Playacar Beach Resort & Spa have a hot tub?

No, but this resort does have a sauna.

Does The Reef Playacar Beach Resort & Spa have a restaurant that serves breakfast?

No, The Reef Playacar Beach Resort & Spa doesn't have a restaurant that serves breakfast.

Will The Reef Playacar Beach Resort & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at The Reef Playacar Beach Resort & Spa.

Does The Reef Playacar Beach Resort & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this resort.

How far is the airport from The Reef Playacar Beach Resort & Spa?

The closest major airport to The Reef Playacar Beach Resort & Spa is Cozumel Intl. Airport (CZM), which is 21.2 mi away (279 minutes by car).

Are there rooms with balconies that I can book at The Reef Playacar Beach Resort & Spa?

Yes, every guestroom at The Reef Playacar Beach Resort & Spa comes with a balcony and some offer garden views.

Does The Reef Playacar Beach Resort & Spa host weddings?

Take advantage of the wedding venue at The Reef Playacar Beach Resort & Spa if you plan to say "I do" during your trip.

The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 476 out of 1008 reviews
Rating 8 - Good. 277 out of 1008 reviews
Rating 6 - Okay. 144 out of 1008 reviews
Rating 4 - Poor. 53 out of 1008 reviews
Rating 2 - Terrible. 58 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kaci

Stayed 5 nights in Feb 2026

10/10 Excellent

Barbara Pearl

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Went with family. Rooms and resort areas were clean. Food very good, staff friendly and helpful. Love the layout of the resort , easy access to everything.
Stayed 7 nights in Feb 2026

10/10 Excellent

Cristobal

Stayed 4 nights in Nov 2025

10/10 Excellent

Ivan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay good food good beach
Stayed 5 nights in Feb 2026

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms, with kind staff. The resort is smaller which makes it less busy and we liked that. The villa’s are surrounded by so much nature it makes a lovely break from the beach & sun, the boardwalks & waterfalls are beautiful-especially at night with all the twinkly lights. Food is pretty good, lots of variety and traditional Mexican options. I’d definitely recommend this resort.
Stayed 7 nights in Feb 2026

10/10 Excellent

Aizon

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most beautiful resort, very safe secure and clean, the waiters and bartenders were so incredibly friendly and sweet. We would return just for them!
Walkway from the room to the pool, restaurant, and beach
Beach
Pool
Stayed 7 nights in Jan 2026

8/10 Good

Helene

Liked: Cleanliness, amenities, property conditions & facilities
The beach is amazing. Staff is so welcoming. We very much enjoyed the buffet
Stayed 7 nights in Feb 2026

8/10 Good

Denise

Traveled with family
Liked: Cleanliness
Staff very friendly Food ok but a little repeatitive Not enough amenities for people with mobility issues
Stayed 7 nights in Feb 2026

8/10 Good

D

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the Reef Playacar were exceptional - very friendly, courteous and helpful. Special shout outs to Jesus (front desk), Santos (pool bartender) and Enoy (buffet) who made our trip great!
Stayed 9 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Perfect !
Stayed 6 nights in Jan 2026

6/10 Okay

Christine Angela

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was clean but basic and dated. Food wasn't the best but ok. Beautiful hotel grounds and beach.
Stayed 7 nights in Jan 2026

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire resort is spotless and very well maintained, including the beach. Staff were friendly and helpful. Only complaint was that coffee/cappucinos in lobby bar was not free, but was in main restaurant which made no sense
Stayed 12 nights in Jan 2026

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Jan 2026

6/10 Okay

Donna, Regina

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Check in fellow was friendly. Room/bathroom small but adequate. Beds were rock hard, the worst we've experienced in Mexico. Good a/c and water pressure. You get 6 cans of pop (no beer) in your mini fridge at the beginning of your stay and that's it; if you want more it's 45 pesos (approx $3.50 CAD) per can - a pretty crappy policy for an AI resort. The thatched roof over our balcony kept falling, rendering our balcony dirty, wet and useless 3 days of our 7 day stay. Buffet selection (including salad, fruit and desserts) was quite limited and "hot" items were never more than barely warm. The only actually hot food we had from the buffet were our made to order omelettes. Buffet service was very good. The buffet seating area is pleasant, especially the open air area. The Italian a la carte was quite good; soup was only lukewarm, but entrees were warm. The Mexican a la carte was a fail for all 4 of us. The snack bar selection is very good and, since food is made to order, it was warm. There were sometimes long waits for drinks at the pool bars. The pool areas are nice, but not overly busy. Beach is wide and beautiful. There are some trees, and also umbrellas for shade. You had to be out there really early (by 7 a.m.) to get a decent spot where you wouldn't be constantly chasing shade. The ice cream parlour is in a pretty spot and the ice cream was decent. Check out guy was dismissive, like we were a bother. Caribbean weather is too variable, only 3 nice days. PV it is next year.
Stayed 7 nights in Jan 2026

10/10 Excellent

Corrine Mavis

Liked: Cleanliness
Rooms were nice. Staff was great. Amenities were good. Resort location was great. The only complaint was children playing in the hot tub. They also had drinks in the hot tub along with water toys.
Stayed 14 nights in Jan 2026

10/10 Excellent

FREDERICK

Stayed 3 nights in Dec 2025

10/10 Excellent

Patricia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort was wonderful, beautiful and made us feel like family. The staff were all friendly and helpful. Rooms lovely, food amazing. Will definitely go again.
Main Pool
Swim up bar at night
Sitting area
Stayed 9 nights in Jan 2026

10/10 Excellent

dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit and can’t wait to come back!
Stayed 7 nights in Jan 2026

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the jungle setting to the grounds, the beds were very comfortable, the buffet food was very good and varied pretty well every day. Excellent pools and access to the beach. Super friendly staff everywhere.
Stayed 6 nights in Jan 2026

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mne ponravilos' to chto territoriya etogo otelya pokhozha na park. Tut mnogo derev'yev i drugikh rasteniy. Ty kak budto by nakhodish'sya v dzhunglyakh. Turisty vsegda idut v teni derev'yev, a ne pod palyashchim solntsem. Vtoroye preimushchestvo - eto nedol'shaya territoriya. Idti do plyazha dlizko. Udobno to, chto bufet, basseyny i plyazh nakhodyatsya ryadom. Show more 331 I liked that the hotel grounds resembled a park. There are many trees and other plants. It feels like you're in a jungle. Tourists can always walk in the shade of the trees, not under the scorching sun. The second advantage is the relatively small area. It's a short walk to the beach. It's convenient that the buffet, pools, and beach are all close together.
Stayed 7 nights in Jan 2026

8/10 Good

Paula Marie

Liked: Amenities, property conditions & facilities
The staff were very friendly. The food was ok.
Stayed 6 nights in Jan 2026

10/10 Excellent

Austin

Stayed 4 nights in Jan 2026

10/10 Excellent

Jose Miguel Urbina

The staff is amazing
Stayed 5 nights in Jan 2026

10/10 Excellent

Pedro

Stayed 2 nights in Jan 2026

10/10 Excellent

Saurabh

Stayed 2 nights in Jan 2026

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