Hotels in Downtown Playa del Carmen

"Good food for an all-inclusive and great service. The hot tub in the room was amazing :)"

"The staff throughout the resort were outstanding! The entertainment staff ( Ana , Erik and Marlon ) were stand outs . The food was good but limited to 3 restaurants for dinner most nights . The rooms were very sparsely furnished there was nowhere to put your luggage or really sit down . The mini bar did not keep the drinks cold . The resort did nothing to really celebrate our honeymoon even though they were advised prior . We weren’t looking for much but a lot would have been nice . All in all a very nice resort ."

"This is advertised as a “resort” but is really a hotel. Beach is a walk, you have to pay for wristbands to use their sister properties, “all inclusive” doesn’t even include coffee, there’s 1 bar which closes at 10 pm in the lobby. The “4” restaurants are not open nightly, they rotate and you have to make reservations in advanced they don’t take walk ins even if not busy. We ended up eating off the resort half the time. The “rooftop” pool is somewhat dirty, that’s the only pool. Staff were okay, we weren’t treated very well the first night. Room service was excellent on the bright side. Just know if you’re looking for an “all inclusive” this isn’t the place, better off going to a large resort and paying the additional money as this doesn’t serve a lot of benefit. Upon walking in there was a bottle of “thinner” in our room in a water bottle, not sure what that was about. Also our room faced the street which was extremely loud, music blasting all night. "