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Mayan Water Hotel

3.0 star property
Lakefront hotel with a water park and a fitness center
VIP Access

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Photo gallery for Mayan Water Hotel

Outdoor spa tub
1 bedroom, minibar, desk, laptop workspace
Porch
Front of property
Gym

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
Carr. Federal Cancun - Playa del Carmen, KM 50, Playa del Carmen, QROO, 77710
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Maroma Beach
    ‪7 min drive‬
  • Tres Rios Ecopark
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
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Room options

View all photos for Standard Room

1 bedroom, minibar, desk, laptop workspace

Standard Room

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | 1 bedroom, minibar, desk, laptop workspace

Basic Double Room, 2 Queen Beds

  • 427 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Playa del Carmen

Mayan Water Hotel places you within a 15-minute drive of popular attractions such as Tres Rios Ecopark and Gran Coyote Golf. This 12-room, 3-star hotel has a water park along with free in-room WiFi and free self parking.

What's nearby

  • Playa Paraiso Golf Course - 11 min walk - 0.6 miles
  • Paradise Beach - 19 min walk - 1.0 mile
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.7 miles
  • Maroma Beach - 7 min drive - 2.7 miles
  • Tres Rios Ecopark - 12 min drive - 6.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪La Laguna - ‬6 min drive
  • ‪Snake Bar At Iberostar Maya - ‬10 min drive
  • ‪Alberca - Pool - Bar - ‬11 min drive
  • ‪Cena Trattoria By el Faro - ‬7 min drive
  • ‪Huama - ‬7 min drive

About this property

Mayan Water Hotel

Lakefront hotel with a water park and a fitness center
Guests staying at Mayan Water Hotel enjoy access to a water park, a gym, and a rooftop terrace. If you decide to drive, there's free parking. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and an arcade/game room.
Guests can expect to find free WiFi and 43-inch Smart TVs with digital channels and first-run movies. Bathrooms offer rainfall showers and hair dryers. Other standard amenities include minibars, espresso makers, and ceiling fans.
Recreational amenities at the hotel include a water park (surcharge), a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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  • Parking included
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8.0 out of 10, Very Good, 1,001 reviews
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Jun 14 - Jun 15
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:30 AM to noon for a fee: MXN 120 to 250 for adults and MXN 120 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 200
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Water park
  • Water skiing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:30 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 600 per pet, per night, plus a deposit of MXN 2500 per stay
  • Dogs only
  • 1 total (37 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 250 for adults, and MXN 120 to 250 for children
  • Pet deposit: MXN 2500 per stay
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: MXN 200

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Mayan Water
Mayan Water Hotel Hotel
Mayan Water Hotel Playa del Carmen
Mayan Water Hotel Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Mayan Water Hotel?

Mayan Water Hotel provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mayan Water Hotel?

As of Jun 13, 2025, prices found for a 1-night stay for 2 adults at Mayan Water Hotel on Jun 20, 2025 start from $74.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mayan Water Hotel?

This hotel is located in Playa del Carmen, just steps from Maroma Beach. You'll also find Playa Paraiso Golf Course and Virgen Beach less than a mile away.

Will I be able to park at Mayan Water Hotel?

Yes, secured self parking is offered for free at the hotel.

Does Mayan Water Hotel include a casino on the premises?

No, Mayan Water Hotel doesn't have a casino.

Is there an indoor pool at Mayan Water Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Mayan Water Hotel a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at Mayan Water Hotel?

Yes, this hotel has a spa tub.

Does Mayan Water Hotel have a restaurant with a breakfast menu?

Yes, Mayan Water Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Mayan Water Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Mayan Water Hotel for a fee of MXN 600 per pet, per night. The property also provides food and water bowls. A deposit of MXN 2500 per stay is collected.

Does Mayan Water Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Mayan Water Hotel?

The closest major airport to Mayan Water Hotel is Cancun Intl. Airport (CUN), which is 25.2 mi away (36 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 17.3 mi away.

Can I book a room with a balcony at Mayan Water Hotel?

Yes, every guestroom at Mayan Water Hotel comes with a deck with some featuring lake or garden views.

Mayan Water Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 45 out of 80 reviews
Rating 8 - Good. 19 out of 80 reviews
Rating 6 - Okay. 6 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 7 out of 80 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pui Kim

Traveled with partner
Liked: Cleanliness, staff & service
The staff were very polite and sweet. Things required in the rooms: - better shower head - hook for face and hand towel by the sink
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo muy bien a excepción de la señora del servicio de limpieza que se ponia afuera de mi puerta a hablar por telefono y gritaba y me desperto varias veces
Stayed 4 nights in Feb 2025

6/10 Okay

Steven Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Pawel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best cable wakeboarding place in Mexico. Very quiet place in the jungle with planty of wild animals like monkeys, birds ( we met even family of Tucans ! ) Beautiful place.
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2025

10/10 Excellent

Josef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo

Stayed 1 night in Jan 2025

10/10 Excellent

Dr. Pamela, Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Giovani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Value option!

A great budget option for a traveler who doesn't need a lot of amenities. Quiet, tranquil, and clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mayan Water is a unique boutique property just outside of PDC. They offer wakeboarding at the cable park that is also entertaining to watch. The staff was super helpful and kind.
Stayed 3 nights in Oct 2024

8/10 Good

Haralambos

Business traveler
Liked: Cleanliness, staff & service
No one speaks english. Only disappointment in my stay. Otherwise very nice place.
Stayed 3 nights in Oct 2024

8/10 Good

Fidel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Gardens, swimming pools, restaurants, animation team, shows presented, the external visual part of the facilities, employees service on those areas, all of this excellent; I cannot say the same about rooms 5236 and 5238, the lack of maintenance accumulated over the years is evident, in 5238 the air conditioning was never operated despite having reported it and the worst was 5236 in particular infested with cockroaches, it was asked to fumigate it but the service arrived with a mild insecticide that could obviously annihilate the mosquitoes but not the cockroaches, a room change was requested and a very bad attitude from the reception staff on duty. Summary, it is a place to have a good time in the outdoor areas and restaurants, but it is not a good place to enjoy or sleep well in its rooms.
Stayed 2 nights in Jul 2024

4/10 Poor

Victor

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is very new and quiet, but it is not in great shape. There are zero dining options and it is very far out of the way. Even the most basic amenities promised were not available. If you need groceries, bug spray, drinks, or anything else, be prepared to drive 25 minutes. I would not stay here again.
Stayed 5 nights in Jun 2024

2/10 Terrible

Melanie

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Without a car we were stuck with no access to food groceries or a restaurant. There was no transportation available (bike, car, bus, taxi). My Spanish wasn’t good enough to communicate with the staff. There was no shade or place to spend time outside of our room and the weird wakeboard rope tow. Which was out of our budget, interest, and too sunny for people who burn easily!
Stayed 6 nights in May 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot with some cool water boarding activities. Room was great. They need to open the restaurant. That was the only draw back.
Stayed 1 night in Mar 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how nice my room was with a newer smart TV, stylish room and bathrooms. Excellent AC. It is off the main highway on the opposite side from the ocean. Cannot see from the road, but the signage was good. Staff was kind and helpful. And for the price it was SUPER great.
Stayed 1 night in Mar 2024

10/10 Excellent

Emilio

All is good
Stayed 1 night in Feb 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that a staff member met us at our car when we arrived after dark. This hotel is indeed quiet and the room configuration was interesting. Great location for us as we needed to stay in-between Playa and Puerto Morelos. The only thing I definitely didn’t like was Internet signal strength at room #3. Signal was so weak I had to re-connect about (it seemed) every 10 minutes.
Stayed 1 night in Feb 2024

6/10 Okay

Sherrie

Liked: Cleanliness, property conditions & facilities, room comfort
We found the place very clean but lacking services.
Stayed 1 night in Feb 2024

2/10 Terrible

Kandice

Stayed 7 nights in Jan 2024

2/10 Terrible

Gabriel

Business traveler
Disliked: Amenities
No wifi
Stayed 3 nights in Jan 2024

6/10 Okay

Somayaji

Traveled with family
Liked: Amenities
Wonderful stay if you want peace and quiet. For the rest ( fun, joy, food, play) look elsewhere
Stayed 4 nights in Dec 2023

8/10 Good

Margarita

Stayed 7 nights in Dec 2023

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Reasonable Rate. Seeing is believing. At first, we were alarmed at the Mayan Water Hotel. Maps turned us around and the entrance was very minimalist. We thought is was closed. Once we checked in, however, it was fantastic. The cleanest room we stayed in in Mexico! It was very quiet, not what you'd expect on that stretch. We stayed our last night, between Tulum and Cancun. While there is no restaurant on the premises, it was just a short drive to lots of options! It was a good "break" away from the go-go-go we'd been on, trying to do as much as possible. We aren't sure how we happened to get a room there, but lucky us!
Stayed 1 night in Dec 2023

10/10 Excellent

Richard, Franklin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't where the map indicated, and coming in late at night was dark.... But the staff waited for us for a late arrival (11:00pm) and helped us to our room. Room and accomodations were outstanding! Everything made more sense in the daylight when we left.
Stayed 1 night in Dec 2023