Aparthotel

Casa del Árbol Condo

Aparthotel with an outdoor pool, near Quinta Avenida

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Overview
Prices
Location
Amenities
Policies

Very good

Popular amenities

Breakfast available
Pool
Kitchen
Outdoor Space
Air conditioning
Free WiFi

Explore the area

Calle 21 Sur con Diagonal 85 Sur, Mz. 275 Lotes 24 y 25, Playa del Carmen, QROO, 77712

Place, Quinta Avenida
‪3 min drive‬
Place, Playa del Carmen Maritime Terminal
‪3 min drive‬
Place, Playa del Carmen Main Beach
‪4 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

431 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Superior Apartment, Multiple Beds, Kitchenette

592 sq ft
1 bedroom
Sleeps 4
1 King Bed and 2 Twin Sofa Beds

Junior Apartment, 2 Bedrooms, Kitchenette

700 sq ft
2 bedrooms
Sleeps 5
1 King Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

Exclusive Penthouse, 1 King Bed

667 sq ft
1 bedroom
Sleeps 2
1 King Bed

Deluxe Penthouse, 1 Bedroom, Executive Level

646 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Bunk Bed

About the neighborhood

Playa del Carmen

Located in Ejidal, Casa del Árbol Condo is within 2 miles (3 km) of popular attractions such as Quinta Avenida and Playa del Carmen Maritime Terminal. This 30-room, 3-star aparthotel welcomes guests with in-room amenities like kitchens, balconies, and dining areas.

View more Aparthotels in Playa del Carmen

What's nearby

Quinta Avenida - 3 min drive - 1.5 miles
Playa del Carmen Maritime Terminal - 3 min drive - 1.5 miles
Playa del Carmen Main Beach - 4 min drive - 1.8 miles
Mamitas Beach - 5 min drive - 2.2 miles
Xcaret Eco Theme Park - 9 min drive - 5.3 miles

Getting around

Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

‪El Gran Taco - ‬11 min walk
‪Rolandi's - ‬3 min drive
‪El Hongo - ‬2 min walk
‪Da Portare Pizza Bar - ‬9 min walk
‪Vips - ‬20 min walk

About this property

Casa del Árbol Condo

Aparthotel with an outdoor pool, near Quinta Avenida

Guests of Casa del Árbol Condo enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 110.00 per vehicle roundtrip. Front-desk staff can assist with luggage storage, concierge services, and securing valuables. Additional amenities include express check-out, a terrace, and a garden.

Each apartment is air-conditioned and features a kitchen and a balcony or patio, and there's space to spread out with a dining area and a sitting area. A 32-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include a minibar, a ceiling fan, and a safe. Housekeeping is available once per stay.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Breakfast included
Spa
Pet friendly

Pool
Kitchen
Parking included
Free WiFi

Property amenities

Pool/Spa

Outdoor pool

Internet

Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free offsite parking
Street parking available
24-hour roundtrip airport shuttle (surcharge)

Family friendly

Children stay free (see details)

Kitchen

Cookware, dishware, and utensils
Full-sized refrigerator/freezer

Dining

Daily local cuisine breakfast available 7:30 AM to 11:30 AM for a fee: USD 8 for adults and USD 6 for children
Minibar

Bedrooms

Bedsheets provided

Bathroom

Free toiletries
Shower
Towels provided

Living spaces

Separate dining area
Separate sitting area

Entertainment

32-inch flat-screen TV with premium cable channels

Outdoor areas

Balcony/patio
Garden
Terrace

Work spaces

Desk

Comfort

Air conditioning
Ceiling fan

Pets

No pets or service animals

Suitability/Accessibility

Elevator
Designated smoking areas (fines apply)

Services and conveniences

Concierge services
Housekeeping (once per stay)
Limited-hour front desk
Luggage storage
Safe
Safe at front desk
Tour and ticket assistance

Things to do

Bicycle rentals

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

1 building
30 units
5 floors
Bicycle rentals
Built in 2018
Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

Service fee: 4 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for local cuisine breakfast: approximately USD 8 for adults and USD 6 for children
Airport shuttle fee: USD 110.00 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Casa Árbol Condo Playa del Carmen

Casa Árbol Condo

Casa Del Arbol Del Carmen

Casa del Árbol Condo Aparthotel

Casa del Árbol Condo Playa del Carmen

Casa del Árbol Condo Aparthotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Casa del Árbol Condo?

Casa del Árbol Condo provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Casa del Árbol Condo?

This aparthotel is situated in Ejidal within a short 12-minute walk of Centro Maya Shopping Center. You'll also find Playa del Carmen Main Beach and Xcaret Eco Theme Park within a short drive.

Is parking available on site at this aparthotel?

No, there isn't parking at the aparthotel but you'll find free parking nearby.

Does Casa del Árbol Condo include a casino?

No, Casa del Árbol Condo doesn't have a casino.

Will I find an indoor pool at Casa del Árbol Condo?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Casa del Árbol Condo a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a kitchen, a minibar, and free Internet access.

Does Casa del Árbol Condo have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Casa del Árbol Condo feature a restaurant that includes a breakfast menu?

Casa del Árbol Condo offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Will Casa del Árbol Condo allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa del Árbol Condo.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How far is the airport from Casa del Árbol Condo?

The closest major airport to Casa del Árbol Condo is Cozumel Intl. Airport (CZM), which is 20.9 mi away (254 minutes by car).

Are there rooms with balconies at Casa del Árbol Condo?

Yes, every apartment at Casa del Árbol Condo comes with a balcony.

Casa del Árbol Condo Reviews

8.0

Very Good

8.0/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Terrible

Juan

Aug 13, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The place is very dirty, horrible smell I can’t believe how this place is open, If you can choose another hotel do it Everything is in really bad shape the picture in this website is totally fake

Stayed 1 night in Aug 2025

6/10 Okay

Samantha

Apr 16, 2025

Disliked: Amenities

The overall stay was good and the price was very reasonable for what was offered. However, we were given a different room than the one we originally booked, which was disappointing. While the alternative room was still open clean and comfortable, it didn’t have the specific features or layout we were expecting, like a loft bed we had anticipated for our 9 year old son. It would’ve been helpful to have been notified in advance or offered a choice. That said, the service was decent and the location worked well for our needs as we spent a majority of our time out exploring.

Stayed 4 nights in Apr 2025

2/10 Terrible

Stephanie

Mar 29, 2025

Disliked: Cleanliness

Stayed 10 nights in Mar 2025

4/10 Poor

Verified traveler

Mar 17, 2025

Disliked: Cleanliness, room comfort

No hot water in the showers.

Stayed 2 nights in Mar 2025

8/10 Good

Claire

Mar 12, 2025

Liked: Cleanliness, property conditions & facilities

Safety, large apartments, friendly staff, groceries not too far away

Stayed 28 nights in Jan 2025

8/10 Good

Liliane

Traveled with family

Mar 11, 2025

Liked: Cleanliness, property conditions & facilities

My room was very spacious. It was clean I enjoyed the two balconies and the bed was very comfortable m. Dishes, pots and pans were not the greatest, but if you complain, I managed to get two brand new frying pans! In the kitchen, I only had one water faucet, cold water. I had to hear my water for dishes. That wasn’t too bad. They did not supply drinking water. That was a tough one, because my water supply was transported on my back (71 yrs old). The staff were friendly except for one sour puss at the office. Zucette was in the office was a sweetheart! Language barrier with all the staff

Stayed 28 nights in Jan 2025

2/10 Terrible

Ulises Sanchez

Jan 21, 2025

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Miguel

Jan 13, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Dec 2024

6/10 Okay

NUSHRAT

Oct 22, 2024

Disliked: Amenities

I stayed in this property February didn’t get a chance to review it. The pool is tiny and in an inconvenient spot. Don’t think it’s cleaned regularly. You can probably wet your feet in it or stand awkwardly but not swim. The penthouse apartment was nicely decorated, but not necessarily a “penthouse.” I paid extra for breakfast included, and there is no breakfast there.. The area is out the way and not near downtown (by walking). You’ll need a car or taxi for sure. I wouldn’t stay again

10/10 Excellent

nancy

Traveled with family and small children, Traveled with family

Aug 11, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Everything great for the price

Stayed 1 night in Aug 2024

2/10 Terrible

Victoria

Aug 8, 2024

Disliked: Cleanliness, property conditions & facilities

This shouould be for a child. Do not advertise that you have a kitchen when there are no utensils other than One plastic spoon, one broken pot two lids that dont match anything. Plus no drinking water the soap is in a ketchup bottlle

Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Jul 31, 2024

Stayed 2 nights in Jul 2024

8/10 Good

Thomas, Solidaridad

Jul 25, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Everything has been said on previous reviews.

Stayed 7 nights in Jul 2024

8/10 Good

Alvaro, Playa del Carmen

Jul 21, 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Thomas, Solidaridad

Jul 15, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Not much has changed from previous stays at this property. The staff are friendly and helpful, willing to provide service when required. The area around is not a reflection on the property itself, because it is located in a residential part of the city. Management have attempted to maintain the property to a good standard, especially after the recent storm weather! Overall I chose this property because I have had long stays in the past, which had been comfortable, and the rates are very good.

Stayed 7 nights in Jul 2024

2/10 Terrible

Amber

Traveled with partner

May 2, 2024

Disliked: Amenities, property conditions & facilities

Very inconvenient location it is not possible to walk from the hotel you would need to take a taxi. The pool advertised is so small and dirty you definitely cannot swim in it you could maybe stand in it or just put your feet in but it’s in such an awkward spot there was never anyone using it. There was no breakfast available and no rooftop terrace as promised. The safe didn’t work, the TV didn’t turn on and was so tiny and when we would come back at the end of the day we would find our room an absolute sauna as the fan and AC were shut off by the staff. Would definitely not recommend staying here we ended up moving to a different hotel. It was our honeymoon and we were so disappointed. We tried reaching out to Expedia but we’re not able to receive any compensation. Do not book

Stayed 7 nights in Apr 2024

4/10 Poor

Sasha

Traveled with family and small children

Apr 22, 2024

Disliked: Amenities, property conditions & facilities

Apartment was clean but warn out. Paint was warned off on doors and walls, toilet seat bolts rusted off, stove was covered in rust and baked on grease, dishes stained from years of use, and broken safe. The kitchen was not functional. Fridge did not cool, stove propane full but could not get pilot to light, minimal cookware. Selected condo to prepare meals, had additional $2,000 in food expenses since no functioning kitchen. Not told until arrival that you could not flush toilet paper down the toilet. This is common but it was not stated on Travelocity posting. Pictures on the posting were misleading. Property owners posted pictures for all the units available plus sister property. Pictures I thought would be our condo turned out to be for Casa Luca. Pictures must be from first built because the unit was very much worn out and not fresh as the pictures displayed. Pictures gave an appearance of more space. 2nd bedroom did not have air conditioning unit. Door must stay open at nighttime to receive cool air from common aera. Cement furniture and bed bases with thin mattress. This is common but should have thicker padding to not feel cement while sleeping. WIFI not consistent. Strong signal if in the common area but no signal in bedrooms. Pool was small and close to units. Pictures made pool appear larger and hid closeness to the first-floor units. To respect tenants, we could not use the pool as we would accidently splash on to their sitting area or the kids. Loud neighbors.

10/10 Excellent

Adrianna

Traveled with family

Feb 22, 2024

Liked: Cleanliness, property conditions & facilities

I appreciate that at the hotel was calm, it's about 20 - 30 minutes from downtown, so without any city noises. The service was nice and helpful if you needed some information.

Stayed 12 nights in Feb 2024

8/10 Good

Suzanne

Feb 19, 2024

Liked: Cleanliness, property conditions & facilities

Met our needs. Basic room with kitchenette. Clean, quiet, reasonable price.

Stayed 9 nights in Feb 2024

10/10 Excellent

Mauricio

Jan 12, 2024

Stayed 2 nights in Jan 2024

10/10 Excellent

SALVADOR UBALDO

Traveled with family

Jan 7, 2024

Liked: Cleanliness, amenities, property conditions & facilities

super happy, I just love the place.

Stayed 8 nights in Dec 2023

6/10 Okay

Paul, Toronto

Nov 25, 2023

Liked: Property conditions & facilities

Great spot if you want to be away from the downtown area. Trying to get a taxi is very challenging and costly.

Stayed 3 nights in Nov 2023

10/10 Excellent

srujana

Traveled with group

Nov 19, 2023

Liked: Cleanliness, room comfort

Stayed 2 nights in Nov 2023

2/10 Terrible

Robert R

Nov 14, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Filthy. Dripping AC in room. Unacceptable!

Stayed 7 nights in Nov 2023

2/10 Terrible

Silvino

Business traveler, Traveled with family

Aug 4, 2023

Terrible experience, our flight was delayed and we landed 11pm and we arrived at the building and no one was available and no one answered the phone when we tried calling to say we would arrive after 10pm. I hope they do the right thing and refund my money back.

Stayed 1 night in Aug 2023