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Aparthotel

Hotel Riviera Caribe Maya

3.0 star property
Aparthotel with an outdoor pool, steps from Quinta Avenida

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Photo gallery for Hotel Riviera Caribe Maya

Outdoor pool
Master Suite | View from room
Lobby sitting area
In-room safe, blackout drapes, soundproofing, rollaway beds
Standard Plus Deluxe | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

View in a map
Av. 10 / Calle 30, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬

Room options

View all photos for Suite

In-room safe, blackout drapes, soundproofing, rollaway beds

Suite

  • 861 sq ft
  • Sleeps 4

View all photos for Suite, Balcony

In-room safe, blackout drapes, soundproofing, rollaway beds

Suite, Balcony

  • 924 sq ft
  • Sleeps 4

View all photos for Master Suite

Master Suite | Balcony

Master Suite

  • 495 sq ft
  • City view
  • Sleeps 2

View all photos for Standard Plus Deluxe

Standard Plus Deluxe | Garden

Standard Plus Deluxe

  • 388 sq ft
  • Sleeps 4

View all photos for Standard Plus With Balcony

View from room

Standard Plus With Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sleeps 2

View all photos for Room Superior

In-room safe, blackout drapes, soundproofing, rollaway beds

Room Superior

  • 226 sq ft
  • Sleeps 4

View all photos for Suite Superior

In-room safe, blackout drapes, soundproofing, rollaway beds

Suite Superior

  • 344 sq ft
  • Sleeps 2

View all photos for Suite

In-room safe, blackout drapes, soundproofing, rollaway beds

Suite

  • 484 sq ft
  • Sleeps 4

View all photos for Suite with Balcony

In-room safe, blackout drapes, soundproofing, rollaway beds

Suite with Balcony

  • 484 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Riviera Caribe Maya is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 3-star aparthotel has 36 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Mario Villanueva Stadium Madrid - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Kampai - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪El Diez, Parrilla Argentina - ‬2 min walk

About this property

Hotel Riviera Caribe Maya

Aparthotel with an outdoor pool, steps from Quinta Avenida
At Hotel Riviera Caribe Maya, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for MXN 1600 per vehicle one-way, as well as an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a library, laundry facilities, and an ATM.
Each apartment is soundproofed and has an array of amenities, including a refrigerator, a ceiling fan, and a safe. Guests can enjoy a TV and stay connected with free WiFi. Each apartment also includes a wardrobe or closet.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • White sand beach nearby
  • Free beach club nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Family friendly

  • Children's pool

Restaurants on site

  • Rey David

Food and drink

  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 110 to 160 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 250 per night

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Entertainment

  • Library
  • TV

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Children's pool
  • Scuba diving
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 1 building
  • 3 floors
  • 36 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 250.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000.00 per stay
  • Service fee: 4 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 110 to 160 per person
  • Airport shuttle fee: MXN 1600 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 1600 (one-way)
  • Rollaway bed fee: MXN 250.0 per night
  • Service fee: 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

Hotel Maya Riviera
Hotel Riviera Caribe Maya
Hotel Riviera Caribe Maya Playa del Carmen
Hotel Riviera Maya
Maya Riviera Hotel
Riviera Caribe Maya
Riviera Caribe Maya Playa del Carmen
Riviera Maya Hotel
Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico
Riviera Caribe Maya Hotel
Riviera Caribe Maya Del Carmen
Hotel Riviera Caribe Maya Aparthotel
Hotel Riviera Caribe Maya Playa del Carmen
Hotel Riviera Caribe Maya Aparthotel Playa del Carmen

Frequently asked questions

What is there to do near Hotel Riviera Caribe Maya?

This aparthotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Central Square and Quinta Alegría Shopping Mall less than a mile away.

Will I be able to park at this aparthotel?

No, this aparthotel doesn't offer parking.

Does Hotel Riviera Caribe Maya have a casino on the premises?

No, Hotel Riviera Caribe Maya doesn't have a casino.

Is there an indoor pool at Hotel Riviera Caribe Maya?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Riviera Caribe Maya?

There are plenty of amenities for couples at this aparthotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hotel Riviera Caribe Maya have a hot tub?

Yes, this aparthotel offers private spa tubs in some apartments.

Does Hotel Riviera Caribe Maya feature a restaurant that includes a breakfast menu?

Yes, Hotel Riviera Caribe Maya serves continental breakfast for a surcharge each morning at Rey David.

Does Hotel Riviera Caribe Maya allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riviera Caribe Maya.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Hotel Riviera Caribe Maya?

The closest major airport to Hotel Riviera Caribe Maya is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Can I book a room with a balcony at Hotel Riviera Caribe Maya?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy pool or city views.

Reviews

Hotel Riviera Caribe Maya Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 510 reviews
Rating 8 - Good. 187 out of 510 reviews
Rating 6 - Okay. 80 out of 510 reviews
Rating 4 - Poor. 27 out of 510 reviews
Rating 2 - Terrible. 19 out of 510 reviews

Reviews

6/10 Okay

Debra

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Raul

Liked: Cleanliness, amenities
I like the rustic look but needs maintenance. Loved my room not my bathroom so much
Stayed 2 nights in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Giada and the Staff are excellent, they make you feel at home!!! Just a great experience and all amenities are close by and it’s locate is convenient.
Stayed 9 nights in Mar 2025

10/10 Excellent

andre, st bruno

Liked: Cleanliness, amenities, property conditions & facilities
People are very nice and helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Viorel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stay at this hotel every time I visit Playa del Carmen. Great location and staff go above and beyond for their guests
Stayed 2 nights in Jan 2025

10/10 Excellent

Benny

Nice place, good vibes
Stayed 10 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Good location and very cool accomodations
Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Liked: Cleanliness, property conditions & facilities
Easily located and within walking distance to the beach
Stayed 12 nights in Oct 2024

2/10 Terrible

Hugo Cesar

Disliked: Property conditions & facilities
They make you pay a 20$ government tax when you check in and also fined me 2000 pesos. A little over 100$ for smoking on balcony
Stayed 7 nights in Mar 2024

4/10 Poor

marta, el cajon

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Terrible experience. Beds are hard, not comfortable at all. Stained towels inside the room and the ones for the pool, stained bed sheets. They want to charge you for everything. Our room was on the fourth floor and the elevator was not in service. They told us that they were fixing it, but that never happened. We never saw anybody working on the elevator, and we stayed there for 8 nights. Very bad water pressure. I would not recommend anybody to stay in this hotel.
Stayed 8 nights in Mar 2024

10/10 Excellent

Juan, Pittsburg

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My husband uses a cane to walk, the Elevators were not working the 6 days we were in hotel. Other than that the Ladies at the Front office were very hospitable, friendly & very nice. Maria is an awesome singer. We loved her voice when she sang at the restaurant next door! I highly recommend this Hotel!
Stayed 6 nights in Mar 2024

4/10 Poor

Marjorie

Traveled with family
Disliked: Property conditions & facilities
The property needs some renovation to make it a bit more modern. We were given stained towels upon arrival. The area is on a very busy street with traffic sounds all night. I appreciate the fact that the hotel is near shopping and many dining options.
Stayed 5 nights in Mar 2024

2/10 Terrible

Alfredo

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bad service, all the employees say talk to the manager the manager but they’re never there. Broken elevator, yet no signs of fixing it. We were there over a week and no-one worked on it. Cleaning workers walked into our room when there was a do not disturb sign. Towels are a big issue. The towels they give you are stained, but when they exchange them they say you caused the stains and want to charge you. I wouldn’t recommend staying here.
Stayed 8 nights in Mar 2024

4/10 Poor

Thiciane

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Luciano

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, excellent for the price!
Stayed 4 nights in Feb 2024

2/10 Terrible

Iyce

Disliked: Cleanliness, room comfort

LOUD!

The restaurant downstairs pumps music till the early hours, you can hear people in the streets. Aesthetically it’s nice but not worth the headache you’ll end up with
Stayed 1 night in May 2023

8/10 Good

MICHAEL DE

Liked: Cleanliness
It had a bed and air conditioning which was all I needed. Only one block off the main shopping and eating area. About what you would expect for 40 bucks a night in downtown Playa.
Stayed 8 nights in Jun 2023

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, relaxing pool and perfect location!!
Stayed 2 nights in Apr 2023

8/10 Good

Dominick

Traveled with group
Liked: Amenities, property conditions & facilities
Jada at the front desk was very helpfull
Stayed 7 nights in Feb 2023

10/10 Excellent

Michele, Calgary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great for what we needed … a place to sleep! Could use some minor maintenance! But all was good! There was a sewer smell in room when we arrived but it was just the cover on the shower drain was not put on! Once we did that the smell went away and did not notice it again! Again great place for what we needed! Would stay again! Close to 5th avenue which is fun! And close to beach! Price was great!
Stayed 7 nights in Feb 2023

2/10 Terrible

Anargyros

Traveled with partner
They find ways to grab your money
Stayed 7 nights in Feb 2023

8/10 Good

Hamid

Liked: Cleanliness, amenities, property conditions & facilities
Very nice for the price! Will probably be there next time.
Stayed 6 nights in Feb 2023

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