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Comfort Suites Olive Branch

2.0 out of 5.0

Recent guest reviews

Arrived and the front desk clerk was very friendly. The first floor was cool; however, the hallways on the fourth floor were hot. The room did have nice decor, but the carpet was not properly vacuumed. There were light stains, or what I hope were stains, on the bedding. The worst part is that housekeeping failed to clean diarrhea or vomit off the lid and side of the toilet. The same diarrhea or vomit was on the shower curtain. The hotel is not being maintained, as someone had pulled out the shower rod and it has not been fixed, at least properly repaired. I would not stay at this hotel again.

This is not a 5 star hotel but is very nice for the price you pay. The beds were nice and the rooms were clean. The staff was very nice and recommended some good local memphis food. I would come back again if I'm back in this area.

Was teavleing on vaction and had car trouble. Checked in late and the clerk was more then helpful and the rooms were great and breakfast was a plus! Sometimes the service makes the stay and she diffently made ours!!

We were driving through and stopped on our way home. Great rooms. Comfortable beds. Older property but well kept up. Kids enjoyed the big tv! Breakfast was okay, what you expect from a hotel breakfast. Nothing fancy. If ever passing through, will stay again.

This hotel has masked it's issue by some what decent decor. However their priorities seem to be out of order. We rented the suite #317. #1 the air unit did not work in the separate bedroom. Was pretty much told we were out of luck, due to there not being a maintenance guy on premises. Now, it's early spring, so it is still chilly here and it was raining. #2 the fold out sleeper sofa, yeah it's dated and dirty. I know sleeper sofas are not luxurious, but this thing was solid springs and worn out. #3 light in bathroom was out. #4 you can hear everything in the Halls and from other rooms. #5 just as I was sitting here on my phone, some form of bug decided to land on the pillow beside me.

Terrible. After driving all night (working almost a full day Friday & then leaving on an 11 1/2 hour drive) I checked in at 5:35 AM Saturday (04152017) morning. The young lady that handled my check-in did not mention anything to me about the fact that even though I was checking in that late-I would still have to check out of the hotel at 11:00 AM that day. She even programmed my door keycards for checkout Sunday morning (I know this cause my keycard worked Saturday evening when I left the hotel). Well, while half asleep, at 1100 Saturday morning-I get a call from the front desk saying I was supposed to check out at 1100 otherwise I'd have to pay for another night... I got an initial receipt under my door indicating I'd only be charged for one night however, after leaving the hotel-I received another receipt indicating being charged for two nights even though my checkin was 04152017 at 05:35 AM and checkout was 04162017 at 11:32 AM. The light above the microwave did not work & when I called Saturday afternoon-I was told they did not have any maintenance people who would be available to fix the light, although they offered to let me move to another room. There were stains on the window shades-from what I have no idea. There was something inside a ziplock bag in the freezer compartment of the mini-fridge that I don't know what it was. Breakfast sucked & made us not feel good, actually we vomited because it was so bad. We won't be stopping in this hotel in the future ever again & will recommend to others to never use this place. They'd be money ahead going to another hotel chain down the road. NEVER AGAIN!!!!! I received a letter from Vicki after my review of her hotel. She offered for me come back so they could make it better. When I asked her about refunding me the extra night they charged me for-she has not replied nor issued a refund. Telling me that she enjoys stealing money from people because her staff failed to give me notice I'd have to check out at 11:00 AM the day of check in to avoid being charged an additional day.

Very clean and easy check in, large rooms. Close to restaurants and breakfast was OK, fair choices but OK is about it. Our room slept 6 so that was great, pool was closed. Has a soft comfy bed. Price was good. Large bathroom. Quiet and decent best place to stay.

We stayed here for one night passing through, only because the Hampton was full. From the outside, it is very nice and the person at check-in was friendly. However, our room was filthy. It did not look like it had been vacuumed or dusted in a month. There were food crumbs on the ground. We debated for over an hour if we should gather our things and leave. In the morning, the breakfast buffet was pretty empty. We were in the dining area for over an hour hoping it would be restocked, we even stood at the front desk to ask if anything would be refilled. We did not see one employee the entire time. We ended up leaving and getting breakfast elsewhere. We were extremely disappointed.

The hotel looked nice from the outside but it was far from nice on the inside. I stayed there for 2 nights 11/23 & 11/24 with my family of 4 and the sheets were not clean. I had to get new ones put on immediately. Then afterwards that we noticed stains on the comforter that like blood I was so mad by then and could not sleep at all. I had to go down and get new comforters since the cleaning people were gone for the holiday. But the damage was already done for me. Then the complimentary breakfast was absolutely awful. A hot food bar with cold food? We had to heat up all food in the microwave. Disgusting. Then the waffle mix for the waffles was nasty. How could you mess up waffle mix?. The lady in the kitchen was not friendly at all. I guess that's what is expected at a 2 star hotel. I will never ever stay at comfort inn suites again. I tried to give it a chance but I usually stay at Hilton chains and I will continue too.

I stayed at this motel and found it it to be very clean. The only issue I had was that the door would not fully latch or lock and the motel rooms are showing some minimal age. However, the room was very clean and well kept and the bed very comfortable and clean to. The staff was great and very helpful and the breakfast was very good as well. I would stay here again and probably will in the near future.

6921 Parkwood Dr Olive Branch MS

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Olive Branch City Park, Comfort Suites Olive Branch is within 2 miles (3 km) of Cherokee Valley Golf Club. This hotel has 74 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Sky Zone is also close to this Olive Branch hotel.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Comfort Suites Olive Branch's 74 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also standard.


Property features

At Comfort Suites Olive Branch, guests enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Dry cleaning/laundry services make packing light an option. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 King Bed with Sofa bed

King 1 | Full 1 | Sleeps 4

Executive Suite, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 96 reviews