The room was very clean and the staff was very helpful.
Loud air conditioner. Kept going on and off. Very loud when coming back on. Other than that everything was perfect.
I really enjoyed my stay. Sure Stay was a great value.
Location, service and price are the only good things about this place.... room had stains and worn out furniture, breakfast was bad/lacking
noticeably older property but clean and comfortable and staff was great! much better value than Fairfield Marriott right next door
Staff was very friendly. Property and the room were clean.
Friendly staff, great breakfast! Thank you for a great stay.
The hotel is a clean, comfortable hotel with a good location adjacent to multiple restaurants and shopping services. It is located just off of I-35, and is easy to locate. The only negative is its slow, unreliable internet service. When brought to the attention of the staff, the staff was unable to correct the problem and seemed that this was a normal condition that wasn't a problem.
Heat in first room didn't work.. but hotel quickly transfered us to another room
It was very nice hotel. I would recommend it. The rooms were clean.
We were only about 10 mins away from OU which was why we were there. The staff was great and the breakfast was very good - A great bargain. Located right by great restaurants. If we get to return to Norman we will def stay there again.
I very much enjoyed my stay. The room was very clean and the staff was wonderful. Great job on the redo of the hotel.
The hotel is in the final stages of a remodel. What you get is a very affordable stay in brand new rooms staffed by very friendly people right near OU.
Didn't realize how soundproofed our room was until we heard a baby crying while walking back to our room after enjoying a delicious "free" breakfast. As soon as we shut our room's door, the crying vanished!
Located within a leisurely stroll of Sooner Mall, SureStay Plus Hotel by Best Western Norman is within a few miles (5 km) of Firehouse Art Center. This 61-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay.
The 61 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and coffee makers. 25-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls and ironing boards are other standard amenities.
SureStay Plus Hotel by Best Western Norman features an indoor pool, a fitness center, and a meeting room. There's free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
The room was very clean and the staff was very helpful.
Thank you so much for submitting a rating. We appreciate your business and look forward to you coming to stay with us again in the near future. Most Sincerely
Loud air conditioner. Kept going on and off. Very loud when coming back on. Other than that everything was perfect.
Thank you so much for submitting a review. We are so sorry for the Loud AC unit. Do you remember what room you were in so we can go "check it out"? We look forward to you visiting us again in the near future. Most Sincerely
I really enjoyed my stay. Sure Stay was a great value.
Thank you so much for your positive review. We welcome you to come visit us again in the near future. Happy Holidays to you and yours Most Sincerely, T.Carroll Front Office Management
Good Evening Sir or Mam, We welcome you to communicate how your stay was with our SureStay Plus by Best Western in Norman OK. Please communicate any positives and areas of improvement so we may work on implementing a solution. We want to provide every guest with a wonderful stay. Most Sincerely, Trayce C. Front Office Management
Location, service and price are the only good things about this place.... room had stains and worn out furniture, breakfast was bad/lacking
Dear Sir, We are so sorry for your dissatisfied stay. The owner has not owned this property for long and plans for updates and renovations in the near future. Apologizes on the breakfast. Our Breakfast Manager has been informed and has rectified the issues. You should find a complete hot breakfast with a variety of options if you decide to visit us again in the near future of which we hope you do. We offer a great location and great rates. We will continue to work hard to make our Hotel a clean, comfortable stay that offer all the amenities guest need and more. Most Sincerely and Happy Holidays! SureStay Plus Staff SureStay Plus Norman OK
noticeably older property but clean and comfortable and staff was great! much better value than Fairfield Marriott right next door
Dear Sir or Mam, Thank you for submitting your review. We appreciate your business and hope to see you again in the near future. Happy Holidays!
Staff was very friendly. Property and the room were clean.
Friendly staff, great breakfast! Thank you for a great stay.
Thank you for your positive review!
The hotel is a clean, comfortable hotel with a good location adjacent to multiple restaurants and shopping services. It is located just off of I-35, and is easy to locate. The only negative is its slow, unreliable internet service. When brought to the attention of the staff, the staff was unable to correct the problem and seemed that this was a normal condition that wasn't a problem.
Thank you so much for your positive review. We appreciate your business and look forward to you visiting us again.