Didn't like the fact they don't provide a bottle of bath soap.
The staff was so friendly and the room and casino were very clean! The food at both the deli and restaurant was delicious and reasonably priced. It was a great weekend getaway and will definitely return!
Loved it all. Very comfy beds and the cleanliness was wonderful.
We ask housekeeping to clean our room. They cleaned it but did not change the sheets.
Having to wait to check out for over 20 minutes because no one was at the front desk. Than being told the $100 on my credit card by Expedia will not be refunded because I did not pay the $100 in cash. Tried to get a hold of Expedia to find out what is going on cannot speak to anyone, keep putting me on hold or hanging up. I don't understand the $100 thing nor was I told the $100 was not going to be credited back. I would greatly appreciate this matter be taken care of and contact me at 620-770-1148 by a person who can get this matter resolved. Thank you Donna
Would like a little refrigerator in room. I was very pleased with check-in, front desk, restaurant and servers. Casino staff very attentive to all. Love this casino.
I would warn that if you book your reservations through an online site you should definitely call the hotel to make sure not only that your reservation was received but that it was input for the correct day/days and number of rooms . . . our reservation was completely paid for ahead of time . . . the hotel had our reservations on the wrong day and had reservations for only one room when I reserved two . . . we had to wait at least 30-45 minutes for them to try and figure out what they were going to do as the hotel was booked at that point . . . the front desk gentleman (Jeremy) was nice but began to get a little snippy with me (I'm sure he was just a little stressed) and the female front desk person (Jewell/Julie) was a little rude and tried to explain to me that they had only been working with online reservations for a couple of weeks and were still trying to adjust even though Jeremy told me they had received the reservation but the hotels person who input it into the system input it wrong . . . they did eventually get us rooms and the rooms were nice . . . don't think I'll be staying there again though
River Bend Casino & Hotel places you next to Spring River and within 2 miles (3 km) of Twin Bridges State Park. This 92-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.
Enjoy a bite to eat at Twin Bridges Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 10 AM.
All 92 air-conditioned rooms provide coffee makers, free local calls, and free bottled water. 43-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Fans, safes, and ironing boards are also standard.
River Bend Casino & Hotel offers a fitness center, conference space, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. This hotel also has free newspapers.
Didn't like the fact they don't provide a bottle of bath soap.
Thank you for your feedback. We do provide bar soap and apologize if you did not have any in your room.
Thank you for staying with us!
Thank you for staying with us!
Thank you for staying with us!
The staff was so friendly and the room and casino were very clean! The food at both the deli and restaurant was delicious and reasonably priced. It was a great weekend getaway and will definitely return!
Thank you for staying at River Bend! We look forward to your return.
We are pleased you enjoyed your stay!
Loved it all. Very comfy beds and the cleanliness was wonderful.
Thank you for staying at River Bend!
We ask housekeeping to clean our room. They cleaned it but did not change the sheets.
Thank you for your feedback. Our staff does not change sheets each day if stay a couple of days due to water conservation. We hope you enjoyed your stay otherwise.
Having to wait to check out for over 20 minutes because no one was at the front desk. Than being told the $100 on my credit card by Expedia will not be refunded because I did not pay the $100 in cash. Tried to get a hold of Expedia to find out what is going on cannot speak to anyone, keep putting me on hold or hanging up. I don't understand the $100 thing nor was I told the $100 was not going to be credited back. I would greatly appreciate this matter be taken care of and contact me at 620-770-1148 by a person who can get this matter resolved. Thank you Donna
Thank you for staying with us!