The breakfast was amazing. Everything was fresh and hot. The rooms were spacious and clean. However the bed dipped in the middle and was a spring bed.
It was very comfortable and quiet. The free happy hour and the breakfast buffet was very good.
The cleanliness of the room was not satisfactory. Sticky substance under the ledge of table and door knob sticky. When making hid-a-bed found candy which appeared to be M&Ms or skittles behind couch.
I absolutely loved it. Super clean and comfortable rooms. Friendly staff. Great value
No free WIFI or free parking. The front office was impossible to get ahold of.
I loved the indoor pool/hot tub and happy hour. The staff was friendly. Breakfast food was mediocre but not awful.
over crowding loads of families just kept pouring into the hotel to go swimming or eat breakfast. tons of these people were not even staying at the hotel. Guests who were staying at the hotel couldn't use the amenities offered due to lack of space
All was good except the rooms weren’t ready as promised at the 4:00 check in until after 5:30.
I booked this hotel 6 months in advance for a multitude of reasons. When I arrived, after being in a vehicle for an extensive amount of time and wanting to rest and relax in my room, I found my room was occupied. I went back to the check in and was handed a piece of paper by a woman that can from the back stating “oh did they not call you this morning? We had a plumbing issue and we have a room for you at “blank” hotel”. She then handed me a piece of paper and walked away. Needless to say I was very disappointed. This was dealt with in a very poor manor. I have since reached out to them and have yet to hear back.
Breakfast is always great. We’ve stayed here several times & were disappointed to learn they now charge $10 for parking. Our linens were NOT clean, shower head turned on & off randomly & the room was overall not clean. Disappointing especially given the rate
The rooms are very large and arranged so it is very comfortable and convenient. Every employee I came in contact with was happy to help and very courteous .
Was visiting a nephew and family in Norman. Great hotel. Great breakfast. Family loved the pool.
Located 2.9 mi (4.7 km) from Sooner Mall, Embassy Suites Norman - Hotel & Conference Center is within a 10-minute drive of Riverwind Casino. This 3.5-star hotel has 283 guestrooms and offers an indoor pool, a 24-hour gym, and a 24-hour business center.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 9:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
All 283 air-conditioned accommodations feature kitchenettes and space to spread out with a separate bedroom. 33-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. MP3 docks, coffee makers, and free weekday newspapers are other standard amenities.
Guests of Embassy Suites Norman - Hotel & Conference Center have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 12 per day, and there's also a free shopping center shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
The breakfast was amazing. Everything was fresh and hot. The rooms were spacious and clean. However the bed dipped in the middle and was a spring bed.
It was very comfortable and quiet. The free happy hour and the breakfast buffet was very good.
Dear Anonymous, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Scott R. Kovalick General Manager
The cleanliness of the room was not satisfactory. Sticky substance under the ledge of table and door knob sticky. When making hid-a-bed found candy which appeared to be M&Ms or skittles behind couch.
Dear Anonymous, The cleanliness of our accommodations is a high-focus area, so I’m very sorry we let you down. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit. Sincerely, Scott R. Kovalick General Manager
I absolutely loved it. Super clean and comfortable rooms. Friendly staff. Great value
Dear Anonymous, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit. Best, Scott R. Kovalick General Manager
No free WIFI or free parking. The front office was impossible to get ahold of.
We appreciate your feedback and will use it to ensure any issues experienced are addressed for our future guests.
I loved the indoor pool/hot tub and happy hour. The staff was friendly. Breakfast food was mediocre but not awful.
Thanks for your time to provide your feedback. We will certainly celebrate your kind words as well as address any issues within our breakfast area.
We appreciate you taking the time to review our lovely hotel! Hope to have you back soon!
over crowding loads of families just kept pouring into the hotel to go swimming or eat breakfast. tons of these people were not even staying at the hotel. Guests who were staying at the hotel couldn't use the amenities offered due to lack of space
Dear Gayle, Thank you for staying with us. I'm very sorry that inconsiderate guests interrupted your comfort. We appreciate your feedback in this area and will take it into consideration during busy weekends. We hope to have the opportunity to provide you with a flawless visit in the future. Sincerely, Scott R. Kovalick General Manager
Dear Lori, On behalf of our entire team, I would like to thank you for your sincere review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area. Best, Scott R. Kovalick General Manager