6/10 Okay
Sarah H.
Jul 20, 2025
If I’m reviewing this property, it’s 3 stars because of the air conditioning situation. If I’m reviewing Shoreline properties, it’s 5 stars for fixing the situation. Read more if interested! We got there and it was 81 inside the unit. It was so hot that we were dripping from sweat while unloading our things. My husband tried turning it down, I tried turning it down, and we gave it about 20 minutes before contacting Shoreline. They sent someone to fix it. When we came back after taking a walk in the breeze, it was completely off. We sat in the heat for a while trying to find a hotel room to rent instead and wonder if we’d be refunded when someone else showed up to fix it. He worked for a while and then said we couldn’t stay there that night and we should get our money back. He said it was only blowing hot air and wasn’t fixable that day. I contacted Shoreline and within 30 minutes they had us in a nicer place with a deck on the bay. The only downside to the new place was the distance from the pool.
Sarah H.
Stayed 6 nights in Jul 2025