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Recent guest reviews

The only thing good about this property was that it was oceanfront on the Boardwalk. The maid service was terrible. They never vacuumed or changed the sheets for the week that I was there. Not to mention they didn't clean the sink or the floor. There were no blankets or bedspreads on the beds, just sheets and mattress covers to keep warm. The one time that I did let the maids clean the room, they locked me out so that my hotel key wouldn't work.

the property is very rundown and dirty. we had several issues. the sheets and blankets were dirty, there was a hair in my bed that clearly didnt come from me. i was very unimpressed with our stay and if there would have been availability at any other hotel we would have moved immediately. we were a ocean front room so it was not cheap but sure felt like it..i will never stay here again

The bathroom door did not shut all the way. The sink was clogged. We ran out of toilet paper and called for more and they did not bring it. The shower pressure was horrible, cannot even rinse hair. Very unhappy.

This hotel is a great location. Not too far from all the happenings but far enough you don't get all the commotion on the boardwalk. Rooms were great condition

Staff was friendly great view of the ocean and could not say enough about the restaurant in the the hotel barracudas family owned. Great food ,service and the owner was very friendly and made recommendations on what to get. The cheesesteak is the best in ocean city, and the burgers are one of the best too

The room was huge, great view of the ocean, and just steps from our room to the boardwalk.

Hotel needs to improve greater customer experience

Disappointed that we didn't have a sofa in our room. The picture shows that our room would have a sofa before we made a reservation. So the price is not fair for the room without a sofa.

Too many bugs in the pool...needed to put more chemicals in pool

The hotel was clean and met all our expectations... my only dislike was no smoking on the balcony.

This was a very nice visit. This was the second time we visited this location. Staff was friendly and rooms were clean. We will be making this a yearly tradition to go and visit

Bed sheets were threadbare and elastic worn out on fitted sheet leading to clumping and pulling off mattress by morning.

N. Baltimore Ave. Ocean City MD

Hotel highlights

  • Steps from Ocean City Beach and Ocean City Boardwalk
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Crystal Beach Hotel is adjacent to popular attractions such as Ocean City Beach and Ocean City Boardwalk. This 142-room hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a balcony, a refrigerator, and a microwave.


Property features

Guests staying at Crystal Beach Hotel enjoy access to 2 outdoor pools, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Other amenities at this beach hotel include a business center, free newspapers, and a terrace.

Room options

Standard Room, Partial Ocean View (2 Queens & Sofa)

Queen 2 | Sleeps 6

Standard Room, Partial Sea View

Queen 2 | Sleeps 6

Standard Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Oceanfront

Queen 2 | Sleeps 4

Guest reviews for Crystal Beach Hotel

Everyone (40) Couples (2) Family (6)
2
Families

The only thing good about this property was that it was oceanfront on the Boardwalk. The maid service was terrible. They never vacuumed or changed the sheets for the week that I was there. Not to mention they didn't clean the sink or the floor. There were no blankets or bedspreads on the beds, just sheets and mattress covers to keep warm. The one time that I did let the maids clean the room, they locked me out so that my hotel key wouldn't work.

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

We apologize that you did not enjoy your stay with us at Crystal Beach Hotel. Despite the issues that you encountered we hope that you still enjoyed your time in Ocean City. We appreciate your stay.

5
Everyone

By on Sep 2, 2019

Review comment responded on Sep 2, 2019

We are happy to hear you enjoyed your stay at Crystal Beach Hotel! Thank you for taking the time to leave such an awesome review. We hope you enjoy your summer, as well as hope to see you again soon!

1
Friends

the property is very rundown and dirty. we had several issues. the sheets and blankets were dirty, there was a hair in my bed that clearly didnt come from me. i was very unimpressed with our stay and if there would have been availability at any other hotel we would have moved immediately. we were a ocean front room so it was not cheap but sure felt like it..i will never stay here again

By on Sep 1, 2019

Review comment responded on Sep 2, 2019

We apologize that you did not enjoy your stay with us at Crystal Beach Hotel. Despite the issues that you encountered we hope that you still enjoyed your time in Ocean City. We appreciate your stay.

1
Family with small children

The bathroom door did not shut all the way. The sink was clogged. We ran out of toilet paper and called for more and they did not bring it. The shower pressure was horrible, cannot even rinse hair. Very unhappy.

By on Aug 25, 2019

Review comment responded on Aug 30, 2019

We apologize that you did not enjoy your stay with us at Crystal Beach Hotel. Despite the issues that you encountered we hope that you still enjoyed your time in Ocean City. We appreciate your stay.

5
Partner Couples

This hotel is a great location. Not too far from all the happenings but far enough you don't get all the commotion on the boardwalk. Rooms were great condition

By on Aug 12, 2019

Review comment responded on Aug 13, 2019

We are happy to hear you enjoyed your stay at the Crystal Beach Hotel! Thank you for your feedback and taking the time to leave such a great review. We hope to see you again soon!

3
Everyone

By on Aug 6, 2019

Review comment responded on Aug 8, 2019

Thanks so much for the review on Crystal Beach Hotel! We appreciate your stay, and are so happy to hear that you enjoyed yourself. We hope to see you again this summer!

5
Families Family with small children

Staff was friendly great view of the ocean and could not say enough about the restaurant in the the hotel barracudas family owned. Great food ,service and the owner was very friendly and made recommendations on what to get. The cheesesteak is the best in ocean city, and the burgers are one of the best too

By on Aug 3, 2019

Review comment responded on Aug 8, 2019

We are happy to hear you enjoyed your stay at Crystal Beach Hotel! Thank you for taking the time to leave such a stellar review. We hope you enjoy your summer, as well as hope to see you again soon!

5
Family with small children Families

The room was huge, great view of the ocean, and just steps from our room to the boardwalk.

By on Jul 9, 2019

Review comment responded on Jul 10, 2019

We are happy to hear you enjoyed your stay at Crystal Beach Hotel! Thank you for taking the time to leave such an amazing review. We hope you enjoy your summer, as well as hope to see you again soon!

3
Family with small children

Hotel needs to improve greater customer experience

By on Jul 7, 2019

Review comment responded on Jul 11, 2019

We apologize for the inconveniences during your stay. We will bring your feedback to staff's attentions. We hope that you enjoyed your time in Ocean City, and we appreciate your stay.

5
Everyone

By on Jul 6, 2019

Review comment responded on Jul 12, 2019

Thank you for your review and staying at the Crystal Beach Hotel. We can't wait to see you back!

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