Great oceanfront rooms!!
Overall the property was ok. We have stayed at a lot worse. All staff was very friendly and pleasant except for the woman that checked us in. She made us feel like we did something bad to her. We would stay here again.
Didn’t see much staff. They don’t clean your rooms or restock toilet paper/towels.
Good location
Only have 2 complaints. The bed pillows need to be fluffier, they were so flat and useless. Bring your own off you like firmer pillows. And the balconies need little tables to put coffee cups and drinks on. Oh and word to the older folks the shower has no grab bars so super dangerous if your needing a little help getting in and out. But we would definitely come back. 206 it is for us. Great view of the ocean and near elevator.
The location was wonderful!
I don't like that the check in was too late. Overall ok!.
No one came to our room and at least gave us fresh towels.
nice location
Good location
None of the soda machines had anything in them.
Room was clean. Locations was good. Shower head/water pressure was not good. Hot water came and went during both showers. Pillows were awful.
It was clean and it was quiet.
Extremely convenient staying right on the boardwalk. More than enough easy parking areas. The building and room seemed very worn down. A lot of ickiness in the room and bathroom. The shower had a lot of mold inside. The room had a musty smell that got worse when we used the heating or AC. The room was either too hot or too cold and the AC woke us up every time it kicked on through the night. The curtain over the sliding glass door was soiled. The sliding glass door was old and only my husband could open and close it. The table and chairs were extremely worn with the bare wood showing.
Crystal Beach Hotel places you next to Ocean City Boardwalk and Ocean City Beach. This 142-room hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Guests staying at Crystal Beach Hotel enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. Other amenities at this beach hotel include a seasonal outdoor pool, free newspapers, and a terrace.
Great oceanfront rooms!!
Overall the property was ok. We have stayed at a lot worse. All staff was very friendly and pleasant except for the woman that checked us in. She made us feel like we did something bad to her. We would stay here again.
Lisa, thank you for leaving a review of your stay at the Crystal Beach Hotel! While we deeply regret to hear of the lapse in customer service you experienced, which will promptly be addressed, we're pleased you enjoyed your time with us overall! We hope to see you again!
Didn’t see much staff. They don’t clean your rooms or restock toilet paper/towels.
Colleen, thank you for leaving a review of your stay at the Crystal Beach Hotel. We regret to hear of the issues you experienced but we're pleased you enjoyed your time with us overall! We hope you will visit us again so that we can provide an improved experience.
Good location
Tedros, thank you for leaving a review of your stay at the Crystal Beach Hotel! We're pleased to hear you enjoyed your time with us, especially for our oceanfront location! We hope to see you again!
Only have 2 complaints. The bed pillows need to be fluffier, they were so flat and useless. Bring your own off you like firmer pillows. And the balconies need little tables to put coffee cups and drinks on. Oh and word to the older folks the shower has no grab bars so super dangerous if your needing a little help getting in and out. But we would definitely come back. 206 it is for us. Great view of the ocean and near elevator.
Annette, thank you for leaving a review of your stay at the Crystal Beach Hotel! We're thrilled to hear you enjoyed your time with us! Your feedback has been forwarded to the property manager for consideration. We hope to see you again!
The location was wonderful!
Joseph, thank you for leaving a review of your stay at the Crystal Beach Hotel! We're pleased to hear you enjoyed our oceanfront location and we hope to see you again!
Thank you for you great review. We hope to see you again soon .