Very good accommodations and location
I paid for ocean view room but i was giving a 2nd floor room. I barely can see tbe ocean due to trees covering the view. The hotel is not completely booked and i am wondering why i can't get higher floor room for better ocean view. Thus. The room carpet is not that clean. It looks the carpet hasn't been washed for long time. In short, i won't be back to this hotel.
Typically I enjoy Holiday Inn properties however this time, not so much. The hotel is doing renovations on the 5th floor and we were placed on the 6th floor RIGHT ABOVE THE ROOM THEY WERE WORKING ON! What started out as a relaxing weekend with my husband turned in to a migraine inducing construction zone. It started at about 8am and was so loud we had to get up and get out of the room to get some quiet. When we are away we like to stay in bed and drink coffee and relax. Ugh! It was awful! If we had been warned prior to checkin or even when booking the room, we could have made the decision to suck it up and stay there or book somewhere else. Poor customer service in my opinion!
looked good from the outside
Had a great view of the ocean.. loved the screen door so we could sleep with the sound of waves crashing.. staff was friendly and very helpful..
Convenient to the beach
Property is very nice looking view clean outside and inside hall ways, elevators always smell clean and sanitized. near to the beach. there is not a problem on parking people front desk are courteous. Excellent!!
Love the Ocean View, spectacular. Room comes with kitchenette which is a plus especially if your traveling with kids. The hotels restaurant “Touch of Italy” is just that, magnificent, everything was authentic. The staff very welcoming & friendly, atmosphere great, decor wonderful & spot on, cleanliness A , food Oh My Goodness, to die for. The food was very authentic, the Alfredo Sauce, Marinara, bread lovers must try the cheese stuffed garlic garlic bread, truly truly delicious. This is a restaurant worth dining at. The property is clean. Room was clean, bed comfy but we all know it’s not our own beds lol. The only thing I would say negative is the dang carpet in the hallways, they need to be updated or replaced but since my 5 day stay, I’ve seen cleaning staff for the carpet & staff out keeping the up keep of the facilities. I felt like we were in the heart of everything, plenty of eateries. We’ve had crab cakes @ The Original Crab house, Lord have Mercy, best ever, I recommend you guys stop there. I loved my stay, and this has been my experience I hope this review will help.
Would definitely stay here again!! Loved our trip!
I liked the kids activities they had for the kids. Our housekeeper was amazing! I hated the elevator was out a couple times and had to walk 7 flights of stairs with a 4 year old. Loved the closeness to the beach. Staff was friendly other then one gentleman at front desk.... very condescending! Paying over $2200 for 6 nights with no continental breakfast was a bit disappointing.
The beach access was amazing, we were on the 1st floor and you just had to walk right out and you were on the beach. It was pretty awesome!!
The staff at this property was fantastic!
Downhill from previous visits......grounds very dirty.....rooms run down
The hotel was located directly on the beach and ocean view rooms were excellent. The staff was very friendly and we enjoyed the on-site restaurant. The boardwalk was only 10 minutes away.
The reception staff was rude. The hotel has really gone down in cleanliness and overall condition in the last 3 years. Loved it the first time but would not stay here again.
Great room and view
The hotel provides quick service and in room kitchen which was great for my family stay.
I really enjoyed my stay. I will definitely be staying here again!
Located in Midtown Ocean City, Holiday Inn Ocean City, an IHG Hotel is adjacent to Ocean City Beach with other popular attractions like Ocean City Boardwalk within a within a few miles (5 km). This 216-room, 3-star hotel welcomes guests with 2 restaurants, an indoor pool, and a 24-hour gym.
Enjoy dining at the hotel's 2 onsite restaurants: Touch of Italy specializes in Italian cuisine and serves breakfast, lunch, and dinner; Pool Bar and Grill offers relaxing ocean views. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 10:30 AM.
The 216 air-conditioned rooms feature kitchenettes and furnished balconies or patios. Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and Tempur-Pedic beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include sofa beds, coffee makers, and free newspapers.
At Holiday Inn Ocean City, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and 2 spa tubs. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and concierge services. Other amenities at this beach hotel include free WiFi in public areas, an outdoor tennis court, and a conference center.
Very good accommodations and location
I paid for ocean view room but i was giving a 2nd floor room. I barely can see tbe ocean due to trees covering the view. The hotel is not completely booked and i am wondering why i can't get higher floor room for better ocean view. Thus. The room carpet is not that clean. It looks the carpet hasn't been washed for long time. In short, i won't be back to this hotel.
Youssef, thank you for staying with us. We want to apologize for not meeting your expectations with the initial room you booked. We are also sorry for the housekeeping issues you encountered during your stay. We have shared your notes with them to ensure this does not repeat. We would like to invite you back and provide a flawless visit with the room of your choice. Sincerely, D.J. Kee Guest Services Manager
Typically I enjoy Holiday Inn properties however this time, not so much. The hotel is doing renovations on the 5th floor and we were placed on the 6th floor RIGHT ABOVE THE ROOM THEY WERE WORKING ON! What started out as a relaxing weekend with my husband turned in to a migraine inducing construction zone. It started at about 8am and was so loud we had to get up and get out of the room to get some quiet. When we are away we like to stay in bed and drink coffee and relax. Ugh! It was awful! If we had been warned prior to checkin or even when booking the room, we could have made the decision to suck it up and stay there or book somewhere else. Poor customer service in my opinion!
Karen, thank you for choosing us. We are sorry that our ongoing remodeling impacted your stay. Please accept our apologies for the noise disturbances due to our renovations. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We appreciate your feedback and hope to see you again for providing the flawless visit you deserve. Sincerely, D.J. Kee Guest Services Manager
looked good from the outside
Kathleen, thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, D.J. Kee Guest Services Manager
Had a great view of the ocean.. loved the screen door so we could sleep with the sound of waves crashing.. staff was friendly and very helpful..
Angela, thank you for confirming to other travelers that Holiday Inn Ocean City is the perfect location for an Eastern Shore getaway! Our oceanfront hotel offers beautiful views of the ocean from all guest rooms. The soothing sounds of the sea are certainly relaxing, and we are glad it made your visit memorable. We are also happy to know that you were pleased with the excellent hospitality you received from our associates, and we are delighted to have exceeded your expectations. Sincerely, D.J. Kee Guest Services Manager
Convenient to the beach
Sue, on behalf of all of us, thank you for the terrific review of Holiday Inn Ocean City. We loved seeing how much you enjoyed being on the ocean. The soothing sounds of the sea are certainly relaxing. We hope you will come back for another refreshing visit anytime you need a break! Sincerely, D.J. Kee Guest Services Manager
Property is very nice looking view clean outside and inside hall ways, elevators always smell clean and sanitized. near to the beach. there is not a problem on parking people front desk are courteous. Excellent!!
Sonia, thank you for choosing Holiday Inn Ocean City for your recent stay and for sharing your experience. We are delighted to know we met your expectations for a relaxing stay and that our spotless property, convenient location as well as our dedicated associates were to your liking. Thank you again for being our guest, and we hope you will make us your home whenever you plan another trip to the Eastern Shore. Sincerely, D.J. Kee, Guest Services Manager
Love the Ocean View, spectacular. Room comes with kitchenette which is a plus especially if your traveling with kids. The hotels restaurant “Touch of Italy” is just that, magnificent, everything was authentic. The staff very welcoming & friendly, atmosphere great, decor wonderful & spot on, cleanliness A , food Oh My Goodness, to die for. The food was very authentic, the Alfredo Sauce, Marinara, bread lovers must try the cheese stuffed garlic garlic bread, truly truly delicious. This is a restaurant worth dining at. The property is clean. Room was clean, bed comfy but we all know it’s not our own beds lol. The only thing I would say negative is the dang carpet in the hallways, they need to be updated or replaced but since my 5 day stay, I’ve seen cleaning staff for the carpet & staff out keeping the up keep of the facilities. I felt like we were in the heart of everything, plenty of eateries. We’ve had crab cakes @ The Original Crab house, Lord have Mercy, best ever, I recommend you guys stop there. I loved my stay, and this has been my experience I hope this review will help.
Thank you for choosing Holiday Inn Ocean City for your recent stay and for the generous recommendation. We are delighted to know we exceeded your expectations for a terrific vacation, and we hope you will make us your home whenever you plan another trip to the Eastern Shore. Sincerely, D.J. Kee, Guest Services Manager
Would definitely stay here again!! Loved our trip!
We are happy you chose Holiday Inn Ocean City, and what a joy to read your description of our hotel and the excellent service you received from our staff. We appreciate your business and hope you will choose to stay with us again the next time your travel brings you to our beach. It was a pleasure having you as our guest! Sincerely, D.J. Kee, Guest Services Manager
Luis, thank you for confirming that Holiday Inn Ocean City is the perfect location for an Eastern Shore getaway! Our oceanfront hotel offers beautiful views of our gardens or the ocean from all our well-appointed guest rooms. We appreciate you choosing our hotel, and we look forward to serving you again. Sincerely, D.J. Kee, Guest Services Manager