Staff was friendly.
great place with great staff
Enjoyed my 3 night stay here. Pool, outside area and the floor under me was under construction so it was a bit noisy in the mornings. Loved the location, north of the busy beach area. Bed was comfy and room was a generous size. I’d stay here again for sure.
The smell of this hotel is almost unbearable.
Property needs some upgrading. Rooms are starting to look worn out .
There were 3 groups of us and when i got there we asked to all be near each other. The said yes your rooms are this. Then when they checked in they gave one of there rooms away. The arcade is nothing just 5 games not good. And the pool looks bigger online. No upgrades to the hotel.
Very good accommodations and location
I paid for ocean view room but i was giving a 2nd floor room. I barely can see tbe ocean due to trees covering the view. The hotel is not completely booked and i am wondering why i can't get higher floor room for better ocean view. Thus. The room carpet is not that clean. It looks the carpet hasn't been washed for long time. In short, i won't be back to this hotel.
Typically I enjoy Holiday Inn properties however this time, not so much. The hotel is doing renovations on the 5th floor and we were placed on the 6th floor RIGHT ABOVE THE ROOM THEY WERE WORKING ON! What started out as a relaxing weekend with my husband turned in to a migraine inducing construction zone. It started at about 8am and was so loud we had to get up and get out of the room to get some quiet. When we are away we like to stay in bed and drink coffee and relax. Ugh! It was awful! If we had been warned prior to checkin or even when booking the room, we could have made the decision to suck it up and stay there or book somewhere else. Poor customer service in my opinion!
looked good from the outside
Had a great view of the ocean.. loved the screen door so we could sleep with the sound of waves crashing.. staff was friendly and very helpful..
Convenient to the beach
Property is very nice looking view clean outside and inside hall ways, elevators always smell clean and sanitized. near to the beach. there is not a problem on parking people front desk are courteous. Excellent!!
Love the Ocean View, spectacular. Room comes with kitchenette which is a plus especially if your traveling with kids. The hotels restaurant “Touch of Italy” is just that, magnificent, everything was authentic. The staff very welcoming & friendly, atmosphere great, decor wonderful & spot on, cleanliness A , food Oh My Goodness, to die for. The food was very authentic, the Alfredo Sauce, Marinara, bread lovers must try the cheese stuffed garlic garlic bread, truly truly delicious. This is a restaurant worth dining at. The property is clean. Room was clean, bed comfy but we all know it’s not our own beds lol. The only thing I would say negative is the dang carpet in the hallways, they need to be updated or replaced but since my 5 day stay, I’ve seen cleaning staff for the carpet & staff out keeping the up keep of the facilities. I felt like we were in the heart of everything, plenty of eateries. We’ve had crab cakes @ The Original Crab house, Lord have Mercy, best ever, I recommend you guys stop there. I loved my stay, and this has been my experience I hope this review will help.
Would definitely stay here again!! Loved our trip!
Located in Midtown Ocean City, Holiday Inn Ocean City, an IHG Hotel is adjacent to Ocean City Beach and within a 5-minute walk of Mallard Run Recreation Center. This 216-room, 3-star hotel welcomes guests with 2 restaurants, an indoor pool, and a 24-hour gym.
Enjoy dining at the hotel's 2 onsite restaurants: Touch of Italy specializes in Italian cuisine and serves breakfast, lunch, and dinner; Pool Bar and Grill offers relaxing ocean views. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
37-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include kitchenettes, furnished balconies or patios, and refrigerators.
At Holiday Inn Ocean City, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and 2 spa tubs. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, an outdoor tennis court, and a conference center.
Staff was friendly.
great place with great staff
Dear Mike, Thank you for the wonderful review of your stay at Holiday Inn Ocean City, especially for complimenting our associates. We are devoted to giving each guest a great experience; therefore, we are delighted you enjoyed your time with us. We look forward to welcoming you whenever your travels bring you back to the area.Sincerely,D.J. Kee,Guest Services Manager
Enjoyed my 3 night stay here. Pool, outside area and the floor under me was under construction so it was a bit noisy in the mornings. Loved the location, north of the busy beach area. Bed was comfy and room was a generous size. I’d stay here again for sure.
Dear Monica, Thank you for selecting Holiday Inn Ocean City and for your high rating. We are delighted to read that you loved our central location combined with the size of your room and the comforts of the bed. However, we regret any inconvenience caused due to our ongoing renovations. We are grateful for your patience, and we hope you will make us your home whenever you plan another trip to the Eastern Shore.Sincerely,D.J. Kee,Guest Services Manager
The smell of this hotel is almost unbearable.
Dear Jennifer,Thank you for choosing our hotel and for your reviews. We apologize for not meeting your expectations with our hotel. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We are grateful for your patience, and we do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,D.J. KeeGuest Services Manager
Dear Wendy,Thank you for choosing Holiday Inn Ocean City for your recent stay and for sharing your experience. We are delighted to know we met your expectations for a terrific vacation, and we hope you will make us your home whenever you plan another trip to the Eastern Shore.Sincerely,D.J. Kee,Guest Services Manager
Dear Steven, We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your patience and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely,D.J. Kee,Guest Services Manager
Dear Veronica, Thank you for your kind rating regarding your stay at Holiday Inn Ocean City. It was our pleasure to host your visit, and we look forward to welcoming you back soon. Sincerely,D.J. Kee,Guest Services Manager
Property needs some upgrading. Rooms are starting to look worn out .
Sam, we appreciate you being our guest and sharing your observations. We are happy your stay with us was enjoyable on many levels, but we are sorry you were disappointed with some aspects of your visit. We are pleased to say we are transforming all of our guest rooms to feature the latest design and modern touches. We would love to welcome you back to see our revitalized accommodations. Sincerely, D.J. Kee Guest Services Manager
There were 3 groups of us and when i got there we asked to all be near each other. The said yes your rooms are this. Then when they checked in they gave one of there rooms away. The arcade is nothing just 5 games not good. And the pool looks bigger online. No upgrades to the hotel.
Misty, thank you for choosing us for your group stay. We regret that the rooms you requested were unavailable, and we apologize for any frustration this undoubtedly caused. We are also sorry for not meeting your expectations with our amenities and we are grateful for your patience. We hope you all will give us another chance to provide the fulfilling visit you deserve. Sincerely, D.J. Kee, Guest Services Manager
Very good accommodations and location
Luis, thank you for confirming that Holiday Inn Ocean City is the perfect location for an Eastern Shore getaway! Our oceanfront hotel offers beautiful views of our gardens or the ocean from all our well-appointed guest rooms. We appreciate you choosing our hotel, and we look forward to serving you again. Sincerely, D.J. Kee, Guest Services Manager
Dear Kimberly, Thank you for the wonderful review of your stay at Holiday Inn Ocean City, especially for complimenting our staff. We are devoted to giving each guest a great experience; therefore, we are delighted you enjoyed your time with us! We look forward to welcoming you whenever your travels bring you back to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager