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Recent guest reviews

Unique was the amentites inside other than extra charges for ice rink. The hotel was gross, not clean, mold in rooms.

Well let’s start that when I walk into my room an employee is past out on the couch in my room. The balconies are divided by a simple fencing that the patrons next to you can walk over. You may want to make sure your balcony door is secured and don’t leave any valuables out because there is no safe to secure your property. The refrigerator freezer has not been defrosted in months. The balcony curtains do not close all the way. This place is a dive.

Made for the perfect stay for me and my 5 year old. Was able to get last minute reservations considering a holiday weekend. Covid friendly. The outdoor pool, indoor pool and ice skating rink were perfect size for entertaining my 5 year old. Stayed in room 513, although could see the roof, was perfect view for ocean without paying extra for the view, and it included a balcony. My little one loved the cheese pizza at the bistro. The crab cake, salad and fries were also good. Also loved the the exit leading to the beach. Overall, very satisfied considering OC hotel arent overly luxurious.

Is it a five star hotel no....... You're right on the beach, it has a inside and outside pool. You can go ice skating. If you're super picky and gonna be a Karen, this is not for you. I enjoyed my stay. The room was a little outdated but I spend my entire vacation outside my room. So I really didn't care. Being right at the beach was perfect, so I would return in a heartbeat. My family made great memories. The staff was friendly no issues what so ever.

The hotel is decent. The kids really liked the ice skating rink and access to the beach. The staff was friendly and helpful. Parking was a bit tough and the rooms could use some updating.

Easy check-in that was definitely abiding by all the Covid-19 safety precautions. Clean hotel with great mask wearing by all.

We always love the ice rink and skaters. Staff less than helpful, we ran out of towels and T.P. They sent us down to the front desk, wait in line in order to get more.

My family really enjoyed the ice skating and that the hotel was right on the beach

First time staying at the Carousel. Had a hotel room on the 2nd floor oceanfront. Would have preferred a higher room since you could barely see the ocean and we were right over the bar area with 3 kids and having to smell cigarette smoke kinda sucked. But overall our stay was fantastic. Kids had a blast ice skating and using the indoor and outdoor pools. The movie on the beach was cool. We missed a lot of the other activities. Would definitely stay again. Only complaint is the bed and pillows are very uncomfortable. Please update!

The staff was friendly and there was no room cleaning service due to covid19, but they offered clean towers and was enough for 3 nights staying.

Overcrowded beach and pool areas, outdated rooms, inside rooms loud at night. Pictures look much better online than it is.

It is right on the beach, has great restaurants on the premises, love the heated pool and ice skating rink. The grandchildren love going there. We go at least 3 times a year.

The ice-rink is always an eye catcher and what sets this hotel aside from all others. However all of the amenities including the restaurants within the hotel, closed before stated times, the receptionist told us our reservation could not be met because all of the “ocean-view” rooms were still dirty when we attempted to check in at 6:30pm. So, we then requested to wait for one to be cleaned. There were stains on the bed sheets and on the couch, and there were used towels left in the bathroom. Other than that, our needs were met and we enjoyed our quick stay. Maybe not worth the price, but I can say I’ve been there.

Coastal Hwy Ocean City MD

Hotel highlights

  • Walking distance to Ocean City Beach and Maryland Beach
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Ocean City Beach is within a 5-minute walk of Carousel Resort Hotel & Condominiums while other popular sites like Maryland Beach are within a 15-minute stroll. This 239-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Centrally located in Ocean City, the hotel is connected to a shopping center, and a short walk from Gold Coast Mall and Ocean City Square Shopping Center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Carousel Resort Hotel & Condominiums's 239 rooms are individually decorated and provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

Carousel Resort Hotel & Condominiums features an indoor pool, a children's pool, and a fitness center. If you drive, take advantage of free valet parking. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this beach hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Standard Room, 2 Queen Beds (Western View)

2 Queen Beds | Sleeps 6

Standard Room, 2 Queen Beds (Non-Oceanfront)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds (Atrium View)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Oceanfront

2 Queen Beds | Sleeps 6

Guest reviews for Carousel Resort Hotel & Condominiums

Everyone (44) Couples (2) Family (22)
5
Everyone

By on Oct 19, 2020

Review comment responded on Oct 20, 2020

Thank you for staying at the Carousel Hotel! We are glad you enjoyed your time with us and we hope to see you again!

1
Family Family with small children

Unique was the amentites inside other than extra charges for ice rink. The hotel was gross, not clean, mold in rooms.

By , from PA on Oct 19, 2020

Review comment responded on Oct 19, 2020

J, thank you for leaving a review of your stay at the Carousel Hotel. We regret to see comments such as these and we will investigate these issues further. We hope you enjoyed the rest of your time in Ocean City.

4
Everyone

By on Oct 6, 2020

Review comment responded on Oct 7, 2020

Thank you for staying at the Carousel Hotel! We're glad you enjoyed your time with us and we hope to see you again!

2
Everyone

By on Oct 6, 2020

Review comment responded on Oct 6, 2020

Thank you for staying at the Carousel Hotel. We apologize for the issues you experienced and invite you to share your concerns so that we can improve these issues. We hope to enjoyed the rest of your time in Ocean City.

5
Everyone

By on Oct 5, 2020

Review comment responded on Oct 5, 2020

Thank you for staying at the Carousel Hotel! We're glad to hear you enjoyed your time with us and we hope to see you again!

2
Family

Well let’s start that when I walk into my room an employee is past out on the couch in my room. The balconies are divided by a simple fencing that the patrons next to you can walk over. You may want to make sure your balcony door is secured and don’t leave any valuables out because there is no safe to secure your property. The refrigerator freezer has not been defrosted in months. The balcony curtains do not close all the way. This place is a dive.

By , from Hampton Roads on Oct 4, 2020

Review comment responded on Oct 5, 2020

Ray, thank you for leaving a review of your stay at the Carousel Hotel. In regards to your first statement, we would like more information about it. The details provided here do not give enough for us to look into what occurred. As for the latter complaints, we deeply apologize for such grievous missteps. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team, we sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.

4
Family Family with small children Family

Made for the perfect stay for me and my 5 year old. Was able to get last minute reservations considering a holiday weekend. Covid friendly. The outdoor pool, indoor pool and ice skating rink were perfect size for entertaining my 5 year old. Stayed in room 513, although could see the roof, was perfect view for ocean without paying extra for the view, and it included a balcony. My little one loved the cheese pizza at the bistro. The crab cake, salad and fries were also good. Also loved the the exit leading to the beach. Overall, very satisfied considering OC hotel arent overly luxurious.

By , from Washington DC on Sep 8, 2020

Review comment responded on Sep 8, 2020

Will, thank you for leaving a review of your stay at the Carousel Hotel! We're delighted to hear you and your child enjoyed our amenities, dining, and beach access! We hope to see you again!

4
Family with small children Friends

Is it a five star hotel no....... You're right on the beach, it has a inside and outside pool. You can go ice skating. If you're super picky and gonna be a Karen, this is not for you. I enjoyed my stay. The room was a little outdated but I spend my entire vacation outside my room. So I really didn't care. Being right at the beach was perfect, so I would return in a heartbeat. My family made great memories. The staff was friendly no issues what so ever.

By , from Hunlock Creek PA on Sep 7, 2020

Review comment responded on Sep 7, 2020

Jackie, thank you for leaving a review of your stay at the Carousel Hotel! We're delighted to here you enjoyed your time with us, especially with our location and customer service! We hope to see you and yours again!

4
Family Family with small children

The hotel is decent. The kids really liked the ice skating rink and access to the beach. The staff was friendly and helpful. Parking was a bit tough and the rooms could use some updating.

By on Aug 31, 2020

Review comment responded on Aug 31, 2020

Thank you for leaving a review of your stay at the Carousel Hotel! We're glad to hear your children enjoyed our ice rink and you enjoyed our location! We hope to see you again!

5
Family

Easy check-in that was definitely abiding by all the Covid-19 safety precautions. Clean hotel with great mask wearing by all.

By , from Hewitt, NJ on Aug 29, 2020

Review comment responded on Aug 29, 2020

Bryna, thank you for choosing the Carousel Resort when planning your Ocean City getaway. Safety of our guests and staff is our number one priority, thank you for recognizing all the hard work and effort our staff makes in order to provide a safe environment. We look forward to seeing you back soon!

Carousel Resort Hotel & Condominiums

11700 Coastal Hwy, Ocean City, MD 21842
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