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Recent guest reviews

Very disappointing. Dirty hotel. Dirty pool. Rude staff.

Great with kids, right on the beach, indoor pool, ice rink. Very nice

It was a great family spot. They had an ice rink which provided great entertainment for dinner if you reserved for the show or for kids and adults to skate alike. The pools were nice and on wednesday they had swimming with mermaids which my daughter loved. Free family photos were great. Access to beach was perfect and they provide complimentary beach chairs. Not all rooms have balconies. Also, very hard to sleep with all the noise from the garbage dumpster outside and the cleaning staff banging the carts and talking loudly outside my door. Pretty far distance from the Boardwalk.

Everything was great staff is very nice hotel very close to the beach

Was told conflicting information from different staff. For example, chair rentals are only available for multiple night stays when I was told that we had full access to all amenities. Additionally, called prior to arrival to see about late checkout was told by staff that I could do that at the hotel. Upon arrival I asked about late checkout and was told that was not an option. The staff attitude when checking in was pleasant until they checked my reservation and saw that I booked through Orbitz then the attitude appeared to shift. The beach access was very convenient and the outside bar and grill area was a plus. Service staff there was great! Food was good and drinks were great as well.

Perfect spot. Right on the beach.Room was pretty quiet considering how busy it was. Would stay there again.

Everything was great we had a good time no problem at all

Property was nice check in was fast. This property is not on the beach its at 117th and the beach starts at 26th street. Kids loved it very family friendly, fast elevators and cool outside bar.

We loved the proximity to the beach and to other conveniences like Starbucks and a grocery store.

This was the most beautiful place I have ever stayed.

I liked that there was an indoor and outdoor pool, ice skating rink, and so many activities for kids.

This is my third time at the Carousel and we were finally able to see the ice skating machine. My family loved it, beautiful experience and beautiful views.

Plenty of thinhs to do. Ice skating, indoor pool, sauna, hot tub. Paint peeling on ceiling in our room as well as the balcony.

Coastal Hwy Ocean City MD

Hotel highlights

  • Walking distance to Ocean City Beach and Maryland Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Carousel Resort Hotel & Condominiums places you next to Ocean City Beach and within a 10-minute stroll of other popular attractions like Maryland Beach. This 239-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool. Centrally located in Ocean City, the hotel is connected to a shopping center, and a short walk from Gold Coast Mall and Ocean City Square Shopping Center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Carousel Resort Hotel & Condominiums features an indoor pool, an outdoor pool, and a children's pool. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this beach hotel include a fitness center, a spa tub, and a sauna.

Room options

Standard Room, 2 Queen Beds, Oceanfront

Queen 2 | Sleeps 6

Standard Room, 2 Queen Beds (Atrium View)

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds (Western View)

Queen 2 | Sleeps 6

Guest reviews for Carousel Resort Hotel & Condominiums

Everyone (65) Couples (57) Business (5) Family (95) Other (5) Friends (18)
1
Families

Very disappointing. Dirty hotel. Dirty pool. Rude staff.

By on Sep 16, 2019

Review comment responded on Sep 16, 2019

Thank you for taking the time to write a review on the Carousel Resort Hotel. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent those issues from occurring in the future.

4
Family with small children

Great with kids, right on the beach, indoor pool, ice rink. Very nice

By on Sep 8, 2019

Review comment responded on Sep 9, 2019

Thank you for choosing the Carousel Hotel & Condos when planning your Ocean City getaway. We are happy to hear that you and your family had a great time and enjoyed all of our amenities. We look forward to seeing you back soon!

4
Family with small children

It was a great family spot. They had an ice rink which provided great entertainment for dinner if you reserved for the show or for kids and adults to skate alike. The pools were nice and on wednesday they had swimming with mermaids which my daughter loved. Free family photos were great. Access to beach was perfect and they provide complimentary beach chairs. Not all rooms have balconies. Also, very hard to sleep with all the noise from the garbage dumpster outside and the cleaning staff banging the carts and talking loudly outside my door. Pretty far distance from the Boardwalk.

By on Aug 23, 2019

Review comment responded on Aug 23, 2019

Thank you for choosing the Carousel Resort when planning your Ocean City getaway. We glad you and your family had a great time and enjoyed our summer activities with Free Ice Shows, Mermaids at the Pool, Mobile Zoo, Photo Nights, Movies on the beach and much more! We will gladly take your suggestions into consideration and hope to see youback soon!

4
Everyone

By on Aug 5, 2019

Review comment responded on Aug 8, 2019

We are happy to hear you enjoyed your stay at the Carousel Resort Hotel & Condos! Thank you for your feedback and taking the time to leave such a great review. We hope to see you again soon!

4
Families

Everything was great staff is very nice hotel very close to the beach

By on Aug 5, 2019

Review comment responded on Aug 8, 2019

We are happy to hear you enjoyed your stay at the Carousel Resort Hotel & Condos! Thank you for your feedback and taking the time to leave such a great review. We hope to see you again soon!

2
Family with small children

Was told conflicting information from different staff. For example, chair rentals are only available for multiple night stays when I was told that we had full access to all amenities. Additionally, called prior to arrival to see about late checkout was told by staff that I could do that at the hotel. Upon arrival I asked about late checkout and was told that was not an option. The staff attitude when checking in was pleasant until they checked my reservation and saw that I booked through Orbitz then the attitude appeared to shift. The beach access was very convenient and the outside bar and grill area was a plus. Service staff there was great! Food was good and drinks were great as well.

By on Jul 21, 2019

Review comment responded on Jul 25, 2019

Thank you for taking the time to review the Carousel Resort Hotel & Condos. We would like to apologize for the issues you found during your stay. We will forward your feedback to management’s attention. We hope that you enjoyed your time in Ocean City, and we appreciate you stay.

4
Families Family with small children Partner Couples Families

Perfect spot. Right on the beach.Room was pretty quiet considering how busy it was. Would stay there again.

By on Jul 17, 2019

Review comment responded on Jul 18, 2019

We are happy to hear you enjoyed your stay at the Carousel Resort Hotel & Condos! Thank you for your feedback and taking the time to leave such a great review. We hope to see you again soon!

4
Families Family with small children Families

Everything was great we had a good time no problem at all

By on Jul 11, 2019

Review comment responded on Jul 11, 2019

We are happy to hear you enjoyed your stay at the Carousel Resort Hotel & Condos! Thank you for your feedback and taking the time to leave such a great review. We hope to see you again soon!

5
Families Families

Property was nice check in was fast. This property is not on the beach its at 117th and the beach starts at 26th street. Kids loved it very family friendly, fast elevators and cool outside bar.

By on Jul 8, 2019

Review comment responded on Jul 10, 2019

We are happy to hear you enjoyed your stay at the Carousel Resort Hotel & Condos! Thank you for your feedback and taking the time to leave such a great review. We hope to see you again soon!

4
Families

We loved the proximity to the beach and to other conveniences like Starbucks and a grocery store.

By on Jul 7, 2019

Review comment responded on Jul 10, 2019

Thank you for taking the time to provide feedback on your stay at Carousel Resort Hotel & Condos. We are happy to hear you enjoyed your stay, especially the location of the hotel. We appreciate your stay, and hope to see you again soon!

Carousel Resort Hotel & Condominiums

11700 Coastal Hwy, Ocean City, MD 21842
url importing https://www.orbitz.com/Ocean-City-Hotels-Carousel-Resort-Hotel-&-Condominiums.h16138-p2.Hotel-Reviews