Skip to main content
Beginning of main content

Recent guest reviews

Nice Hotel

Inside the hotel was dark can use more lightening. Front desk people were not friendly. Indoor and outdoor pools were cloudy and not clear. Ice machine never worked. If you are not traveling with children this is not the property for you. Alot of children running all over the place. I never had to line up too take an elevator.

The staff was friendly and professional. My only problem with my stay was the condition of the property. My room wasn't dirty but show alot of wear n tear that could easily be addressed during off season such as: insulation in bathroom ceiling coming out, showerhead falling out, coffee machine not working, mold smelling carpet(tile would be better, a hole in a blanket on bed, furniture falling apart with dirt along the bases. The common areas are okay but the entire property could use a facelift.

Do not get a atrium view room if you have small children. The noise coming from the atrium loud music all day, forever about your kids getting a nap. A zamboni cleaning the ice at 1030 at night till 11 woke my 2yr old and 5yr old up every night.

Clean, friendly staff

I like the fact it has a lot of amenities

Good

Very nice. Kid oriented. The hotel’s amenities makes it great for a quick winter getaway. Will stay again.

My room was very hot the thermostat was set on 66 but it was 78° in the room when I arrived. I was hoping that when we came back if would have cooled down at least a little, however being gone for three hours the temperature was still the same temperature in the room. I called the front desk and they sent up maintenance to take a look. His solution was to provide a fan, stating that it should cool down in a little bit because the sun was coming in the room. Temperature in the room stayed 78° until we left the next day. Very disappointing the solution was a fan, it did not get any cooler it’s summertime almost and we did not sleep well due to it be hot.

Great sized room with great view. Mattress was a little firmer than I like. Staff was very polite and helpful.

We enjoyed the indoor pool and the gift shop. We had no complaints.

I was very disappointed with my stay here. We were lied to about the room we got. We had no balcony, our lights didn’t work and there was a terrible odor. There was also a giant spot on the ceiling where paint was chipping. Not good when you bring a family with you.

Just a “mediocre” room. Ceiling popcorn was peeling. Only one elevator working so slow ride up/down. Walked stairs most of the time Room seemed clean when we got there as we could smell the disinfectant. Fun place for kids. Went for New Years. Front hotel rooms have view of the fireworks.

A great location. Many amenities!

The hotel for the price was absolutely ridiculous. The staff was great but the hotel its self who ever owns it. They really need to step in and actually make some real renovation. This hotel might have been amazing in the 90s. But i am sorry the amount of money for what you get is awful.

they were flexible and allowed me to stay an extra day it was a great stay

Everything is perfect

All in all it was a nice place to stay. the beach side of hotel had a good bit of trash in the sandy areas around the fire pits. you had to ask to get a fire pit working due to them being out of fuel. the Tiki torches were not being used and the bugs were bad.

Coastal Hwy Ocean City MD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Indoor pool

Located in North Ocean City, Carousel Resort Hotel & Condominiums is within a 5-minute walk of sights such as Ocean City Beach and Ocean City Square Shopping Center. This 239-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Centrally located in Ocean City, the hotel is connected to a shopping center, and a short walk from Gold Coast Mall and Maryland Beach.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Patios, microwaves, and coffee makers are also standard. Housekeeping is available on request.


Property features

Carousel Resort Hotel & Condominiums features an indoor pool, a children's pool, and a gym. If you drive, take advantage of free valet parking. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Standard Room, 2 Queen Beds (Western View)

2 Queen Beds | Sleeps 6

Standard Room, 2 Queen Beds (Non-Oceanfront)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds (Atrium View)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Oceanfront

2 Queen Beds | Sleeps 6

Guest reviews for Carousel Resort Hotel & Condominiums

Everyone (22) Couples (4) Family (30)
5
Friends

Nice Hotel

By on Nov 20, 2022

Review comment responded on Nov 21, 2022

Louis, thank you for staying at the Carousel Hotel! We're very pleased to hear you enjoyed your time with us and we hope that you will visit us again!

1
Family

Inside the hotel was dark can use more lightening. Front desk people were not friendly. Indoor and outdoor pools were cloudy and not clear. Ice machine never worked. If you are not traveling with children this is not the property for you. Alot of children running all over the place. I never had to line up too take an elevator.

By on Aug 15, 2022

Review comment responded on Aug 15, 2022

Joyann, thank you for leaving a review of your stay at the Carousel Hotel. We appreciate you letting us know of the issues you experienced during your time with us. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. However, we hope that you reported these issues to the front desk during your time with us so that we could have addressed them in the moment. Thank you again for leaving a review and we hope you enjoyed the rest of your time in Ocean City.

3
Family

The staff was friendly and professional. My only problem with my stay was the condition of the property. My room wasn't dirty but show alot of wear n tear that could easily be addressed during off season such as: insulation in bathroom ceiling coming out, showerhead falling out, coffee machine not working, mold smelling carpet(tile would be better, a hole in a blanket on bed, furniture falling apart with dirt along the bases. The common areas are okay but the entire property could use a facelift.

By on Aug 12, 2022

Review comment responded on Aug 15, 2022

Angelique, thank you for leaving a review of your stay at the Carousel Hotel. We’re pleased to hear you enjoyed the quality of our customer service! However, while we're pleased you enjoyed your time with us overall, we regret to hear it wasn't fully enjoyable. We will investigate the issues you experienced to address them and improve. We hope you will visit us again so that we can provide a better experience.

2
Family

Do not get a atrium view room if you have small children. The noise coming from the atrium loud music all day, forever about your kids getting a nap. A zamboni cleaning the ice at 1030 at night till 11 woke my 2yr old and 5yr old up every night.

By on Jun 24, 2022

Review comment responded on Jun 24, 2022

Andrea, thank you for leaving a review of your stay at the Carousel Hotel. We regret to hear that your time with us was less than enjoyable. We aim to give our guests the best experience and it is clear we failed on this measure. We will use your feedback as a teaching tool so that we can improve going forward.

5
Family Friends

Clean, friendly staff

By on Jun 20, 2022

Review comment responded on Jun 22, 2022

Deanna, thank you for leaving a review of your stay at the Carousel Hotel! We're thrilled to hear you enjoyed your time with us and we hope to see you again!

4
Family

I like the fact it has a lot of amenities

By on Jun 20, 2022

Review comment responded on Jun 22, 2022

Nancy, thank you for leaving a review of your stay at the Carousel Hotel! We're happy to hear you enjoyed our family-friendly amenities and we hope to see you again!

5
Everyone

Good

By , from Baltimore on Jun 4, 2022

Review comment responded on Jun 9, 2022

Gowre, thank you for leaving a review of your stay at the Carousel Hotel! We're delighted to hear that you enjoyed your time with us! Please come see us again!

4
Family with small children

Very nice. Kid oriented. The hotel’s amenities makes it great for a quick winter getaway. Will stay again.

By on Jun 4, 2022

Review comment responded on Jun 9, 2022

Phoebe, thank you for leaving a review of your stay at the Carousel Hotel! We're very pleased to hear that you enjoyed our family-friendly amenities and atmosphere! We hope to see you again!

2
Family

My room was very hot the thermostat was set on 66 but it was 78° in the room when I arrived. I was hoping that when we came back if would have cooled down at least a little, however being gone for three hours the temperature was still the same temperature in the room. I called the front desk and they sent up maintenance to take a look. His solution was to provide a fan, stating that it should cool down in a little bit because the sun was coming in the room. Temperature in the room stayed 78° until we left the next day. Very disappointing the solution was a fan, it did not get any cooler it’s summertime almost and we did not sleep well due to it be hot.

By on May 27, 2022

Review comment responded on Jun 14, 2022

Crystal, thank you for leaving a review of your stay at the Carousel Hotel. Please accept our apologies for the issues you faced during your stay. We strive to give all of our guests the best experience and it is clear we lapsed in this effort. We hope that you will visit again so that we can provide a better experience.

5
Family

Great sized room with great view. Mattress was a little firmer than I like. Staff was very polite and helpful.

By on May 23, 2022

Review comment responded on Jun 10, 2022

Carla, thank you for leaving a review of your stay at the Carousel Hotel! We're very pleased to hear you enjoyed your time with us! Please visit us again!

Carousel Resort Hotel & Condominiums

11700 Coastal Hwy, Ocean City, MD 21842
url importing http://www.orbitz.com/Ocean-City-Hotels-Carousel-Resort-Hotel-&-Condominiums.h16138-p2.Hotel-Reviews
There was an error importing /Ocean-City-Hotels-Carousel-Resort-Hotel-&-Condominiums.h16138-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Ocean-City-Hotels-Carousel-Resort-Hotel-&-Condominiums.h16138-p2.Hotel-Reviews

Frequently asked questions