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Recent guest reviews

Great

The actual staff was amazing the corporation itself was horrible to work with so many issues with our reservation and all I was told was too bad ..

The staff was great there!

Great property! will definitely stay there again.

They staff was great. But the bathroom was so tiny. You had to step into the shower stall & close the bathroom door just to use the toilet. There was so much wasted space in the sitting area. They definitely need larger bathrooms.

Our desk clerk/bar tender/cook/server-David-was the best.

The air conditioner sound like a dying cow and I couldn’t sleep so I left at 2 AM.

Very friendly staff! Everything was clean and well stocked.

I chose this property because of location and becase on its website it had the best COVID-19 precautions. I was not dissappointed.

Let’s just say that for a hotel with Hyatt name or affiliation to Hyatt this place was terrible. It absolutely was not even worth the 4.2?stars rating that it had. This would be more like a -4.2 stars. The side entrance to another room was going through middle of my room. This place most likely was a doctors clinic or some vet shop before that was converted to a Hyatt. I won’t even consider this even a hotel, hell even motel 6 is better than this. Never book a room here, unless you want some total stranger to walk through the middle of your room while making love to your girl or wife.

The guy at our check in was happy and you could tell that he truly loved his job. He was quick to provide additional amenities that were not in our room (due to Covid) upon arrival. The bed was extremely comfortable just like home. Two things that were disturbing, I reserved two rooms for us and my parents for a wedding in town. They pulled back the covers on the bed and discovered 3 dead bugs. I told them at least they were dead. Also when my dad turned on the water in the sink sediment came pouring out. Most likely due to Covid not being used for several months. Breakfast was great and we felt safe and convinced that much was done to clean and sanitize every aspect of the hotel. So all in all it was great.

bathroom was not designed properly, it was too small.

Room was not clean. Carpet had icing stains. Shower curtain has mildew, sink stopper did not work. Reported for thing the next morning since I checked in around midnight. Was gone all day came back and the room was still in the same state. Very disappointed.

Bathroom was the smallest I have stayed in. Cruise ship bathrooms are even larger. Exhaust fan inside the bathroom was designed to run constantly so at night it was going making sleeping annoying. Management said it was designed this way!!! Again, something I never experience before. Lights on the entrance sign were not operating along on the street with many lights along the drive entrance road not functioning so we couldn’t find our way arriving late the first night.

They have a great staff and very comfortable rooms

Summit View Dr Brentwood TN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Radnor Lake State Park, Hyatt Place Nashville Brentwood places you within a few miles (5 km) of Historic Travellers Rest. This 124-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe.


Rooms

42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer designer toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.


Property features

At Hyatt Place Nashville Brentwood, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Guest Room, Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds (Specialty)

2 Double Beds | Sleeps 6

Guest Room, Room, 2 Double Beds

2 Double Beds | Sleeps 6

Room, 1 King Bed (Specialty)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place Nashville Brentwood

Everyone (21) Couples (5) Family (10)
5
Partner Couples Business Business

Great

By on Jul 18, 2022

Review comment responded on Jul 20, 2022

Thank you for the amazing rating, Heather! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Nashville Brentwood soon! Thanks again for leaving your feedback!

3
Family

The actual staff was amazing the corporation itself was horrible to work with so many issues with our reservation and all I was told was too bad ..

By on Jul 18, 2022

Review comment responded on Jul 25, 2022

Thank you for sharing your feedback, Patrick. We're disappointed you had such challenges during your check-in. We understand the importance of a smooth check-in and we regret that we couldn't accommodate your needs. It's important to us that all of our guests feel valued so we'll be sure to address your concerns with our team moving forward. We hope for the opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.

5
Family Friends

The staff was great there!

By on Jun 8, 2022

Review comment responded on Jun 9, 2022

Thank you for sharing this glowing review, Andrea! We are delighted to hear about your experience at Hyatt Place Nashville Brentwood! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.

5
Partner Couples

Great property! will definitely stay there again.

By on Jun 1, 2022

Review comment responded on Jun 9, 2022

Thanks for the outstanding rating, Jason! We're delighted your time at Hyatt Place Nashville Brentwood was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

2
Family

They staff was great. But the bathroom was so tiny. You had to step into the shower stall & close the bathroom door just to use the toilet. There was so much wasted space in the sitting area. They definitely need larger bathrooms.

By on Mar 14, 2022

Review comment responded on Mar 14, 2022

We appreciate the feedback, Karen. While we're happy you appreciated our wonderful staff, it's unfortunate to know that our accommodations didn't meet your expectations. We regret your challenges and inconvenience so we'll be sure to address your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

5
Partner Couples

Our desk clerk/bar tender/cook/server-David-was the best.

By on Feb 16, 2022

Review comment responded on Feb 17, 2022

Thank you for the lovely review, Steven! It's excellent your time at Hyatt Place was so fantastic! We're thrilled our team took such wonderful care of you. David is a treasured member of our team so it's not surprising you felt so welcome and comfortable. That's what we like to see! We can't wait until your next visit so we can share another amazing experience with you, Steven! Have a splendid day!

1
Everyone

The air conditioner sound like a dying cow and I couldn’t sleep so I left at 2 AM.

By on Oct 15, 2021

Review comment responded on Oct 15, 2021

Thank you for your feedback. I am so sorry the a/c kept you up - are you able to contact us directly so that we can take a look at the room you were in? We would sincerely welcome the opportunity to correct the issue. Please feel free to reach out directly to the hotel. Again, thank you for letting us know and I apologize again.

5
Family with small children

Very friendly staff! Everything was clean and well stocked.

By on Mar 22, 2021

Review comment responded on Mar 22, 2021

Thank you so much for your review!

1
Everyone

By on Jan 25, 2021

Review comment responded on Feb 8, 2021

Thank you for your review. Are you willing to share why we only deserved a 1? We would appreciate the opportunity to improve our service. Please feel free to reach out to us directly.

5
Family

I chose this property because of location and becase on its website it had the best COVID-19 precautions. I was not dissappointed.

By on Jan 24, 2021

Review comment responded on Jan 25, 2021

Thank you so much for your review! We cannot tell you how happy we are that we met your expectations - and we look forward to being of service to you again.

Hyatt Place Nashville Brentwood

202 Summit View Dr, Brentwood, TN 37027
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