It had a beautiful modern room with nice fi xtures and very clean and roomy but it took 5 to 10 minutes for the water in shower to warm but I loved everything else! Thus still high score for me. Breakfast was good and free with room!!
We did not spend much time at the hotel except for sleeping purposes. We were there for 3 nights and were very pleased overall. The front desk staff were polite and friendly, the premises and building were attractive, our room was very clean. Wonderful breakfast with lots of options.
Great
The actual staff was amazing the corporation itself was horrible to work with so many issues with our reservation and all I was told was too bad ..
The staff was great there!
Great property! will definitely stay there again.
They staff was great. But the bathroom was so tiny. You had to step into the shower stall & close the bathroom door just to use the toilet. There was so much wasted space in the sitting area. They definitely need larger bathrooms.
Our desk clerk/bar tender/cook/server-David-was the best.
The air conditioner sound like a dying cow and I couldn’t sleep so I left at 2 AM.
Very friendly staff! Everything was clean and well stocked.
I chose this property because of location and becase on its website it had the best COVID-19 precautions. I was not dissappointed.
Let’s just say that for a hotel with Hyatt name or affiliation to Hyatt this place was terrible. It absolutely was not even worth the 4.2?stars rating that it had. This would be more like a -4.2 stars. The side entrance to another room was going through middle of my room. This place most likely was a doctors clinic or some vet shop before that was converted to a Hyatt. I won’t even consider this even a hotel, hell even motel 6 is better than this. Never book a room here, unless you want some total stranger to walk through the middle of your room while making love to your girl or wife.
The guy at our check in was happy and you could tell that he truly loved his job. He was quick to provide additional amenities that were not in our room (due to Covid) upon arrival. The bed was extremely comfortable just like home. Two things that were disturbing, I reserved two rooms for us and my parents for a wedding in town. They pulled back the covers on the bed and discovered 3 dead bugs. I told them at least they were dead. Also when my dad turned on the water in the sink sediment came pouring out. Most likely due to Covid not being used for several months. Breakfast was great and we felt safe and convinced that much was done to clean and sanitize every aspect of the hotel. So all in all it was great.
bathroom was not designed properly, it was too small.
Room was not clean. Carpet had icing stains. Shower curtain has mildew, sink stopper did not work. Reported for thing the next morning since I checked in around midnight. Was gone all day came back and the room was still in the same state. Very disappointed.
Bathroom was the smallest I have stayed in. Cruise ship bathrooms are even larger. Exhaust fan inside the bathroom was designed to run constantly so at night it was going making sleeping annoying. Management said it was designed this way!!! Again, something I never experience before. Lights on the entrance sign were not operating along on the street with many lights along the drive entrance road not functioning so we couldn’t find our way arriving late the first night.
They have a great staff and very comfortable rooms
Located within 2 miles (3 km) of Radnor Lake State Park, Hyatt Place Nashville Brentwood places you within a few miles (5 km) of Historic Travellers Rest. This 124-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer designer toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
At Hyatt Place Nashville Brentwood, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 8 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
It had a beautiful modern room with nice fi xtures and very clean and roomy but it took 5 to 10 minutes for the water in shower to warm but I loved everything else! Thus still high score for me. Breakfast was good and free with room!!
We did not spend much time at the hotel except for sleeping purposes. We were there for 3 nights and were very pleased overall. The front desk staff were polite and friendly, the premises and building were attractive, our room was very clean. Wonderful breakfast with lots of options.
Thank you for taking the time to write a review of your recent stay with us. We are so happy to hear that you enjoyed your time with us and that you found our staff to be friendly and our room to be clean. We are also glad to hear that you enjoyed our breakfast options. We hope you will choose to stay with us again the next time you are in town.
Great
Thank you for the amazing rating, Heather! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Nashville Brentwood soon! Thanks again for leaving your feedback!
The actual staff was amazing the corporation itself was horrible to work with so many issues with our reservation and all I was told was too bad ..
Thank you for sharing your feedback, Patrick. We're disappointed you had such challenges during your check-in. We understand the importance of a smooth check-in and we regret that we couldn't accommodate your needs. It's important to us that all of our guests feel valued so we'll be sure to address your concerns with our team moving forward. We hope for the opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.
The staff was great there!
Thank you for sharing this glowing review, Andrea! We are delighted to hear about your experience at Hyatt Place Nashville Brentwood! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
Great property! will definitely stay there again.
Thanks for the outstanding rating, Jason! We're delighted your time at Hyatt Place Nashville Brentwood was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
They staff was great. But the bathroom was so tiny. You had to step into the shower stall & close the bathroom door just to use the toilet. There was so much wasted space in the sitting area. They definitely need larger bathrooms.
We appreciate the feedback, Karen. While we're happy you appreciated our wonderful staff, it's unfortunate to know that our accommodations didn't meet your expectations. We regret your challenges and inconvenience so we'll be sure to address your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
Our desk clerk/bar tender/cook/server-David-was the best.
Thank you for the lovely review, Steven! It's excellent your time at Hyatt Place was so fantastic! We're thrilled our team took such wonderful care of you. David is a treasured member of our team so it's not surprising you felt so welcome and comfortable. That's what we like to see! We can't wait until your next visit so we can share another amazing experience with you, Steven! Have a splendid day!
The air conditioner sound like a dying cow and I couldn’t sleep so I left at 2 AM.
Thank you for your feedback. I am so sorry the a/c kept you up - are you able to contact us directly so that we can take a look at the room you were in? We would sincerely welcome the opportunity to correct the issue. Please feel free to reach out directly to the hotel. Again, thank you for letting us know and I apologize again.
Joyce, it's wonderful to hear that you greatly enjoyed your stay at the Hyatt Place Nashville Brentwood. We appreciate your compliments about our well-appointed, spacious rooms and hearty breakfast. We're sorry to hear about the slight delay in the shower water warming up, and we thank you for your patience. We look forward to welcoming you back for another enjoyable stay in the future.