The gentleman that checked me in was extremely polite and welcoming. Excellent customer service. The rooms were clean and the hotel was very quiet.
The property is fairly new. Check in was okay, not the most professional I've encountered. A lot of noisy people late at night, but I think that was dealt with by the staff. More expensive than it was worth but they might be due to the times.
I loved everything about the hotel
The room that Tay bought was a one bedroom suite but basically it was a basic room Furniture was very outdated to
I had to switch rooms because the first one wasn't clean. The fridge and freezer were clean at all we couldn't even store the baby's milk. Tubs were not clean in either room. We went out and got new sheet and Pillows due to the room beds not being as clean as they should've been.
This wasn't what I was expecting. The staff was friendly and helpful which is a plus
Toilet handle was missing pieces, mold on the walls, vanity cracked in half, headboard had something smeared all over it from previous guest, alarm clock was broken. Staff was nice, other than that would never stay there again until they address major upkeep and cleanliness issues.
Provided what is required, a clean, comfortable, and functional room. When you tell everyone that breakfast is at 6:30, it better be open and FULLY prepared at 6:30
Loved this place. Only recommendation would be to not have music playing in the hallways...very annoying. Overall though, great hotel.
We wanted a hotel that was close to Philadelphia and Atlantic City, we came upon this hotel. This was one of the few hotels that allowed 5 adults to a room. The room was clean, the beds were comfortable, the hotel was quite and the breakfast was awesome.
Nice, Clean, friendly , no swimming pool .. Nice, Clean, friendly , no swimming pool ..
Located 2.9 mi (4.7 km) from Moorestown Mall, Holiday Inn Express & Suites Philadelphia - Mt. Laurel, an IHG Hotel is within a 10-minute drive of other popular attractions like Funplex. This 90-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free buffet breakfast offered each morning.
Holiday Inn Express & Suites Philadelphia - Mt. Laurel, an IHG Hotel's 90 rooms provide microwaves, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include safes, ironing boards, and desks. Housekeeping is available on request.
Guests of Holiday Inn Express & Suites Philadelphia - Mt. Laurel, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and a meeting room. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
The gentleman that checked me in was extremely polite and welcoming. Excellent customer service. The rooms were clean and the hotel was very quiet.
The property is fairly new. Check in was okay, not the most professional I've encountered. A lot of noisy people late at night, but I think that was dealt with by the staff. More expensive than it was worth but they might be due to the times.
I loved everything about the hotel
The room that Tay bought was a one bedroom suite but basically it was a basic room Furniture was very outdated to
I had to switch rooms because the first one wasn't clean. The fridge and freezer were clean at all we couldn't even store the baby's milk. Tubs were not clean in either room. We went out and got new sheet and Pillows due to the room beds not being as clean as they should've been.
This wasn't what I was expecting. The staff was friendly and helpful which is a plus
Toilet handle was missing pieces, mold on the walls, vanity cracked in half, headboard had something smeared all over it from previous guest, alarm clock was broken. Staff was nice, other than that would never stay there again until they address major upkeep and cleanliness issues.
