Decent place. Clean. Quiet. Comfortable. Long walk to your rooms due to the nature of the facility
Room 215 bedroom window is very very drifty. Room was cold no matter how high I put the heat on. Other than that my stay was good.
The pool was closed for maintenance Wish there was a breakfast service available
Absolutely terrible experience at this hotel! As mentioned in another review we later found, the signage is a joke... it took us 20 minutes to find and get our luggage to the room; maybe the property could have responded to the previous review by actually fixing the signage and not making a snide fit-bit joke. The A/C didn't work properly in our room and the shower was clogged. There was no manager on duty at night or the following morning, and when we inquired when a manager would arrive we were told "sometime this week". Finally, no wifi? Really? We should have paid closer attention to what was included in the room price, but this was the first time in years we stayed at a hotel (nice ones and bad ones included) that didn't offer free wifi to guests. With so many other options in the area, you can certainly do better than this dump!
I loved the restaurant the staff was very courteous and well mannered. The hotel itself is nice and has a great pool.
Service is great but rooms bit outdated! Need to change carpet and sofas
Hotel staff were very accommodating and helpful. Room was nice and clean, however, for the price I paid, breakfast should have been included
The bed was way too hard. I did not sleep comfortably either night. The breakfast is NOT free. 14.95 for the buffet and 9.95 for co continental. That should be in a disclaimed somewhere.
Front desk staff didn't really explain much about the facility
This was a real suite with clear demarcation between comfortable living area and bedroom, and nice TV's in both areas!
Very clean, nice hotel! Greeted with cookies & friendly staff. Room was s great size for the 5 of us, a/c, fridge, comfortable beds & even a balcony. Great value for the price. I’d like to sag however that the hotel does NOT provide guest access for WiFi & wanted us to purchase it separately since we booked w/“Orbitz, a 3rd party” whom they said false advertised for offering free WiFi. I worked it out but that was the only downfall. Breakfast buffet was pricier than usual @ $15 per person. Nice stay overall :)
Wonderful clean hotel. Very friendly and nice environment
I'd gladly stay there again IF they fixed my safety concern: the super-convenient side exit door adjacent to room 115 did NOT reliably close and lock automatically (despite having been designed to do so), creating an unacceptable safety hazard.
The only complaints we had were the pillows being hard as rocks and the bathroom being a little tight to the point where the door smacked the toilet every time you opened the door. Other than that all positives.
Hotel was kid friendly! Restaurant bar was cool! The indoor pool was great due to the weather.
Located within 2 miles (3 km) of Moorestown Mall, DoubleTree Suites by Hilton Hotel Mt. Laurel places you within a few miles (5 km) of Garden State Discovery Museum. This 204-room, 4-star hotel has conveniences like a 24-hour gym, free self parking, and a conference center.
This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/cafe. Buffet breakfast is offered for a fee weekends from 7:00 AM to 11:00 AM.
37-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchenettes, balconies or patios, and microwaves are also available. Housekeeping is available on request.
Renovated in 2014, DoubleTree Suites by Hilton Hotel Mt. Laurel offers a 24-hour gym, free WiFi in public areas, and a conference center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Decent place. Clean. Quiet. Comfortable. Long walk to your rooms due to the nature of the facility
Room 215 bedroom window is very very drifty. Room was cold no matter how high I put the heat on. Other than that my stay was good.
Hello, I apologize for the fact that your heater was not working during your stay with us. Thank you for your review.
The pool was closed for maintenance Wish there was a breakfast service available
The hotel including all facilities was closed for 15 months. The pool and surrounding facility has been undergoing maintenance to make sure it is safe for guest use.
Absolutely terrible experience at this hotel! As mentioned in another review we later found, the signage is a joke... it took us 20 minutes to find and get our luggage to the room; maybe the property could have responded to the previous review by actually fixing the signage and not making a snide fit-bit joke. The A/C didn't work properly in our room and the shower was clogged. There was no manager on duty at night or the following morning, and when we inquired when a manager would arrive we were told "sometime this week". Finally, no wifi? Really? We should have paid closer attention to what was included in the room price, but this was the first time in years we stayed at a hotel (nice ones and bad ones included) that didn't offer free wifi to guests. With so many other options in the area, you can certainly do better than this dump!
Thank you for recent visit and your feedback.
Thank you very much for your review. See you soon!
I loved the restaurant the staff was very courteous and well mannered. The hotel itself is nice and has a great pool.
Thank you for your great comments. Please come again. Warm cookies will be waiting upon your return.
Thank you for your great feedback.
Service is great but rooms bit outdated! Need to change carpet and sofas
Thank you for your feedback!
Hotel staff were very accommodating and helpful. Room was nice and clean, however, for the price I paid, breakfast should have been included
Hello, Thank you for a very positive review. Please have a wonderful week.