Standard Room, 1 King Bed, Non Smoking
from $48
Econo Lodge Mt Laurel
2.0 out of 5.0
2.9
out of 5
Average Guest Review
See all 37 reviews
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Recent guest reviews
There weren't any bed bugs... There I said something positive. The fire alarms kept going off in the smoking room while we were vaping. Staff response was "that's the way they are..." and to open the door!!! in the morning housekeeping was banging on the door rushing us to check out an hour before check out time... Very disappointing!!!
slow wifi and shower head issue. overall, not bad hotel.
not accommodating for non smokers the rooms need to be smoke free
very basic motel.Location just right.close to chery hill mall. a lot of options to eat around this place.
Place was ok for the price , I give it 1 outta 5 stars. Wasn't dirty just ok
We had a nice stay there. We didn't have any problems.
Not good. I requested a non smoking room but when I checked in I was surprised to see that this company requested that I wanted a smoking room! They were filled up so we had to take a smoking room for 3 days! We were forced to breath that stuff (which was very thick) for 3 long days! The experience was horrible! Two days later, we're still coughing and one of my wife's eyes is very red!
The Front desk staff was very helpful and polite. The room was very nice.
I had a good experience at the hotel. The staff were nice, the room was clean .
The room was ok . It wasn't the best but you get what you pay for . The staff was very nice .
Everything was ok I have no complaints about the room or the staff
For a one night stay . I got what i paid for. I really recommend for other people
When I arrived to check in at 3:10pm my room was not ready. I was given a smoking room when my confirmation clearly states non smoking. No non smoking rooms were available. After waiting over 45 mins I was given my smoking room key. I entered and the room was not even cleaned. So yet again I had to wait.
Free WiFi was supposed to come with the room. It didn't. Did not get the signal in my room, could not sign on. Called the front desk, and they told me to come to the desk for "help" signing on. I know how to sign on to a network, and don't need help ... just need a network that's set up so that all rooms get the signal!!!
The site itself was easy to get to centrally located to lots of restaurants and clean inside. Outside lighting was very good at night and with rain easy to see around property providing a safe environment. Breakfast was very light just muffins and toast and juice and coffee/tea. Bed very comfortable, door secure all inside amenities worked well.
The accommodations were average. Location great and price decent. Bedding OK. Negatives: Bathroom could have been cleaner. Tub had a ring of dirt and shower curtain had mildew. Complimentary breakfast left a lot to be desired Didn't appreciate the cold drinks served instead of juice.
The outside of the hotel was scattered with trash and the lobby had furniture that was missing pieces of fabric and was ripped. The rooms were clean but the shower had stains in them, the carpet was very old and frayed, no coffee maker, and the toilet had paint missing. It was quiet though, had a frig, and only one level. The only staff I saw was hard to understand and not very personable. We were just passing through to our destination, but I wouldn't stay here again except as an almost last resort.
I visit my daughter once a month in the area and prefer to spend money with her than on motels. So I've stayed at most, if not all of the downscale motels in the area. This is the best of all of them. Decent sized room, TV and desk space. OK/good bathroom and shower. Excellent hot water and water pressure. My only complaint (for the price) was the "breakfast". Orange colored sweet drink, tiny muffins of some sort, tiny coffee cups- which was OK because the coffee was horrific- and tiny bagels which were hard enough to be classified as lethal weapons. So don't eat the breakfast its still the best of the cheap lot.
The room was worth the money I would definitely stay here again and the staff members was nice.. Great location also
The hotel room was nice clean and quiet for the price. I've been to a couple of hotels that were about this price and this is by far the best.
Guest reviews for Econo Lodge Mt Laurel
the epitome of cheap...
Everyone
There weren't any bed bugs... There I said something positive. The fire alarms kept going off in the smoking room while we were vaping. Staff response was "that's the way they are..." and to open the door!!! in the morning housekeeping was banging on the door rushing us to check out an hour before check out time... Very disappointing!!!
slow wifi and shower head issue
Everyone
slow wifi and shower head issue. overall, not bad hotel.
Review comment
Manager responded on Sep 8, 2017
We will do our best to further improve the quality of our services especially our wifi. It is very important for us to address this issue to ensure that you enjoyed the rest of your stay. We hope to see you return to show you how we grow and evolve.
smokey room
BusinessTravelers
not accommodating for non smokers the rooms need to be smoke free
Review comment
Manager responded on May 5, 2017
Despite our efforts to ensure that nobody smokes in non-smoking rooms, it does occasionally happen and I hope youll accept our sincerest apologies for the smell of smoke that you experienced. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us.
midway stop
Couples
very basic motel.Location just right.close to chery hill mall. a lot of options to eat around this place.
mediocre
Couples
Place was ok for the price , I give it 1 outta 5 stars. Wasn't dirty just ok
affordable hotel
Families
We had a nice stay there. We didn't have any problems.
non-smoker gets smoking room
Couples
Not good. I requested a non smoking room but when I checked in I was surprised to see that this company requested that I wanted a smoking room! They were filled up so we had to take a smoking room for 3 days! We were forced to breath that stuff (which was very thick) for 3 long days! The experience was horrible! Two days later, we're still coughing and one of my wife's eyes is very red!
quick local retreat
Couples
The Front desk staff was very helpful and polite. The room was very nice.
bridal
BusinessTravelers
I had a good experience at the hotel. The staff were nice, the room was clean .
you get what you pay for
Couples
The room was ok . It wasn't the best but you get what you pay for . The staff was very nice .
I am terribly sorry to hear of your disappointment with our hotel. Thank you for taking the time to give us feedback from your stay with us. This helps us improve the service that we give to future guests and also understand aspect we need to maintain, rectify to provide better experience here at our hotel. We appreciate your insightful feedback. Warm regards,