It was an average hotel. Price was a bit on the high end for what you get ( Ive stayed much nicer places for less money ).
They dont clean your room unless you ask them. They charged me over $1000 for 2 weeks but didny have breakfast
I was charged twice for the room and still waiting on a refund.. I told the Clark that I had already paid and here’s the orbitz order, he still charged me for the room .. what a nightmare, never again
This property needs a lot of work done. The bathroom door had paint completely missing. We found a toe nail on the floor.
My room smelled like marijuana. The bathroom and linens were dirty.
A/C didn't work. Room had musty smell. (Pubic?) hair in tub. Poor mattress.
It was like 4 in the morning and the fire alarm goes off as long as 40 mins and I had get up at 6am. I stayed here before it’s a nice hotel.... But I know the fire alarm it wasn’t there fault so I’ll be back.
There weren't any bed bugs... There I said something positive. The fire alarms kept going off in the smoking room while we were vaping. Staff response was "that's the way they are..." and to open the door!!! in the morning housekeeping was banging on the door rushing us to check out an hour before check out time... Very disappointing!!!
slow wifi and shower head issue. overall, not bad hotel.
not accommodating for non smokers the rooms need to be smoke free
very basic motel.Location just right.close to chery hill mall. a lot of options to eat around this place.
Place was ok for the price , I give it 1 outta 5 stars. Wasn't dirty just ok
We had a nice stay there. We didn't have any problems.
Not good. I requested a non smoking room but when I checked in I was surprised to see that this company requested that I wanted a smoking room! They were filled up so we had to take a smoking room for 3 days! We were forced to breath that stuff (which was very thick) for 3 long days! The experience was horrible! Two days later, we're still coughing and one of my wife's eyes is very red!
The Front desk staff was very helpful and polite. The room was very nice.
I had a good experience at the hotel. The staff were nice, the room was clean .
The room was ok . It wasn't the best but you get what you pay for . The staff was very nice .
Everything was ok I have no complaints about the room or the staff
Econo Lodge Mt Laurel places you within 2 miles (3 km) of Moorestown Mall and Garden State Discovery Museum. Each of the 65 rooms at this hotel includes a refrigerator, a microwave, and a flat-screen TV.
Savor a meal from the comfort of your room with room service.
The 65 rooms have an array of amenities, including microwaves, refrigerators, and free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include hair dryers, ironing boards, and desks.
Econo Lodge Mt Laurel features free WiFi in public areas, coffee in a common area, and a computer station. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready.
It was an average hotel. Price was a bit on the high end for what you get ( Ive stayed much nicer places for less money ).
They dont clean your room unless you ask them. They charged me over $1000 for 2 weeks but didny have breakfast
Thank you for your feedback. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience.
I was charged twice for the room and still waiting on a refund.. I told the Clark that I had already paid and here’s the orbitz order, he still charged me for the room .. what a nightmare, never again
Thank you for reviewing your stay. We strive to deliver a superior guest experience, but it seems like your time with us did not meet your expectations. We apologize for any shortcoming that you may have encountered during your visit, and we would like to know more about how we can make your next stay with us enjoyable. Your experience is important to us, and we hope to redeem ourselves with you, should you choose to stay with us again. I do hope you'll return and let us show you a far better experience.
This property needs a lot of work done. The bathroom door had paint completely missing. We found a toe nail on the floor.
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our property. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
My room smelled like marijuana. The bathroom and linens were dirty.
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
On behalf of our entire staff, we thank you for your business and for rating your experience.
A/C didn't work. Room had musty smell. (Pubic?) hair in tub. Poor mattress.
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
It was like 4 in the morning and the fire alarm goes off as long as 40 mins and I had get up at 6am. I stayed here before it’s a nice hotel.... But I know the fire alarm it wasn’t there fault so I’ll be back.
Please accept our apology for the disturbance of your rest cause of the fire alarm. We will immediately address this to our maintenance and make sure that this will never to recur for your convenience and to all our valued guests.
There weren't any bed bugs... There I said something positive. The fire alarms kept going off in the smoking room while we were vaping. Staff response was "that's the way they are..." and to open the door!!! in the morning housekeeping was banging on the door rushing us to check out an hour before check out time... Very disappointing!!!
I am terribly sorry to hear of your disappointment with our hotel. Thank you for taking the time to give us feedback from your stay with us. This helps us improve the service that we give to future guests and also understand aspect we need to maintain, rectify to provide better experience here at our hotel. We appreciate your insightful feedback. Warm regards,
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.