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Recent guest reviews

This property is in need of attention 300. Per night room was not cleaned and bathroom needed cleaning Refrigerator was broken Made three calls to manager to remedy issues At 10:00 pm, a maintenance person came to look at fridge but could not fix it After 40 plus minutes, I had to suggest to replace it! So disappointed with this place Restaurant has limited selections and is more like a deli I will never return!

Pictures better than the property

I liked the quietness of the room. The bathroom could have been a bit cleaner (hairs in the corner).

Outdated, dirty, shower took literally 5 minutes to heat up, and the loudest AC I’ve ever heard.

Our stay was great! Very nice hotel! Employees were friendly and helpful. Would definitely stay again

Truly very, very clean, many excellent amenities, nice & posh front lobby & hallways and super, super /comfy/. Wouldn’t want to stay anywhere else when visiting Nashua.

Check in and other staff not wearing masks. Other hotel guests not wearing masks in common areas. Asked to sign Covid form and not provided a fresh pen.

The room was nice. Clean and comfortable. Safe in the room is appreciated. Upon arrival at my room I found the door had apparently been forced open in the past. It was damaged where the door stop is, at about shoulder height, on the outside of the door. Strange and started a sense of insecurity. The door however securely locked and felt fine so I ignored it. But a crowbar had clearly been forced into there at some point in the past. Also some rooms had a Hilton clean guarantee sticker that is broken only when the first person to enter the room after it is cleaned opens the door. My room did not have this breakable sticker. The room appeared to be clean but during covid the extra assurance that the staff is ensuring total sanitation would have been nice.

Good place to relax - pool & gym are great - rooms are very comfortable

The hotel was in the process of redecorating, therefore there were workers around and paint smell. The water was shut off for a while. The most disappointing thing about it was the restaurant. The service was far from great and the bar was very dark. I definitely did not enjoy that. The amenities such as pool, sauna etc. were located in a inconvenient part of the hotel. The elevators were not working properly also. The staff at the reception were friendly and helpful.

The hotel is doing renovations which we were unaware of at the time we booked The hallways are filthy, torn carpeting and there is a strong odor that exists The dust from the construction is on the walls, elevators and carpeting The swimming pool is closed Too bad because we expected more considering the price!

Older building so rooms not updated as much as hoped for but still very nice with great gym and pool. Running trails across the street, too!

Stayed for a wedding. Hotel was very clean and comfortable after a long night of celebrating. The little bar area outside the lobby was fun as well.

Outside appearances were good which lead us to believe we had found a nice hotel for the weekend. Not so much! The rooms are old, dingy, wallpaper boarder falling off, paint patches on the wall. The tub/shower unit is horrible; it is so narrow and then you have the shower liner blowing in on you. Tub drain did not work properly, it was draining slow, making you stand in water. The restaurant was closed; the bar area was a joke. The barmaid/hostess tried hard, but was not a good bartender. Trying to get the tv channel changed to a football game was a fiasco. No one knew the channel number or how to change it, apparently. Comical!

Decent hotel for a weekend stay, but not with teens due to the pool being too small. Very good breakfast buffet, but expensive.

I will be staying with them again. Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh.

Somerset Pkwy Nashua NH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free covered self parking
  • Onsite dining
  • Spa

DoubleTree by Hilton Nashua places you within a 10-minute drive of popular sights such as Merrimack Premium Outlets and Anheuser-Busch Brewery. This 230-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All of DoubleTree by Hilton Nashua's 230 heated rooms provide sofa beds, microwaves, and free local calls. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hydromassage showers and free toiletries.


Property features

At DoubleTree by Hilton Nashua, guests enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Suite, Accessible (Hearing Acc)

1 King Bed | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Nashua

Everyone (11) Couples (13) Business (6) Family (8) Friends (1)
1
Family

This property is in need of attention 300. Per night room was not cleaned and bathroom needed cleaning Refrigerator was broken Made three calls to manager to remedy issues At 10:00 pm, a maintenance person came to look at fridge but could not fix it After 40 plus minutes, I had to suggest to replace it! So disappointed with this place Restaurant has limited selections and is more like a deli I will never return!

By on Mar 14, 2022

Review comment responded on Mar 14, 2022

Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and I humbly request that you contact me directly to discuss your experience in more detail. I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. I look forward to hearing from you and learning how we can make it right. Sincerely, Stephanie Baron, Front Office Supervisor (603) 595-4114 / Stephanie.baron@hilton.com

2
Family

Pictures better than the property

By on Dec 5, 2021

5
Everyone

By on Aug 31, 2021

3
Partner Couples

I liked the quietness of the room. The bathroom could have been a bit cleaner (hairs in the corner).

By on Aug 16, 2021

Review comment responded on Aug 16, 2021

Thank you so much for your feedback! We are so sorry we did not exceed your expectations and are continually trying to improve for our guests. We do hope you will return to stay with us in the future!

2
Partner Couples Business Business

Outdated, dirty, shower took literally 5 minutes to heat up, and the loudest AC I’ve ever heard.

By on Apr 11, 2021

Review comment responded on May 5, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely, Jillian Price Guest Relations

5
Family Friends

Our stay was great! Very nice hotel! Employees were friendly and helpful. Would definitely stay again

By on Mar 25, 2021

Review comment responded on May 5, 2021

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Jillian Price Front Office Manager

5
Everyone

By on Feb 24, 2021

Review comment responded on Mar 9, 2021

Thanks !

5
Everyone

By on Feb 19, 2021

Review comment responded on Mar 1, 2021

Thank you!

5
Family

Truly very, very clean, many excellent amenities, nice & posh front lobby & hallways and super, super /comfy/. Wouldn’t want to stay anywhere else when visiting Nashua.

By , from Washington, D.C. on Nov 6, 2020

Review comment responded on Nov 15, 2020

We truly appreciate your feedback. We hope to see you again in the future.

2
Business Business

Check in and other staff not wearing masks. Other hotel guests not wearing masks in common areas. Asked to sign Covid form and not provided a fresh pen.

By on Oct 20, 2020

Review comment responded on Oct 21, 2020

Thank you for your feedback. We are working hard to assure that all are wearing masks while walking through the hotel. We take pride in the measures we take against this pandemic. Hope to see you again.

DoubleTree by Hilton Nashua

2 Somerset Pkwy, Nashua, NH 03063
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