The property could be so much better. Ruined tennis courts. Overgrown paths. Stained carpets. And not very clean inside or out.
Very very outdated. Only a real key unlocked your door so I felt like. Master key could be used to get in your room. Every time we turned on the shower dirt came out and over the bathroom was fit for an elf. The roomed smelled musty and there were a lot of weird stains.
Property seemed old and run down. Hot tub had hair in it and towels for getting out of the pool/and room were so small you needed a couple of them to dry off.People with pets should be placed away from other guest. Kept up all night with a dog barking and walked out to my patio to dog pee and poop
The staff was friendly, quick check in, pet friendly. Free parking off street, close to many shops and restaurants. Small grab and go breakfast available. Hotel is a bit outdated and the room wasn't very comfortable (pillows and mattress weren't great). Room was clean!
It’s location away from busy roads and view of the mountains
Nice outside pool. Inside pool look real nice but we didn’t use it. Breakfast was just prepackaged food to go and bananas ,Coffee and boxes of juices. Ask for the milk for the Cereal, they have it outback in a fridge. The beds were very comfortable and the views of the mountains are gorgeous.
Overall, we had a comfortable stay and really enjoyed the outdoor pools, and friendly staff.
Location was great. Easy to get to and close to restaurants, shopping and activities.
Rooms were big but needed deep cheating, not vacuumed food still found in rugs. Hack door handle broken I reported it snd it was fixed right away but all should be checked before renting. Sink was clogging up and bad shower head and water pressure.
Great place & dog friendly. At the very beginning of the “strip”
So the actual property of fox ridge was meh, not so great because it was SO DARK at night and early in the morning. They have so little lighting and its dim. Driving up you can barely see at night. Also in a certain hour they totally shut the lights off outside!!!! The outside of the hotel did not look promising either with the paint not kept up with and the mismatching chairs on each room balcony. AND the parking lot was far away from the actual hotel so it was really a pain with the kids coming in at night. Other than that which for us was a big thing for us with the kids(walking in the dark and its a safety hazard!)... the actual room itself was actually totally fine and we would of stayed here again because the room was spacious and clean and actually the beds were good too! The staff was very nice which was great.too.
Staff is friendly, the property itself needs a major upgrade. The room had a faint cigarette smell. The beds were somewhat comfortable, sheets were clean.
The place have nice potential. Nice pools, good area for the kids play, big area. For parking and walk Good view to mountains if you pick that Room But they need update the rooms and smell in the lobby.
Every it was good. The only thing didn’t work was the breakfast.
Very dirty, would not stay again at this hotel. Pleas look elsewhere
We stayed 3 nights during the covid crisis. I felt as though they did a good job cleanliness wise. Bed were very comfortable and bedding was yltra clean. The room was spacious, a little outdated furniture wise but not that important to us. A/c worked great. Hotel was in the best location . The shower pressure was weak but still hot for us to take 3 back to back showers..Because of covid they did not enter our room at anytime during our stay which i thought was good. We were able to pick up extra towels or toiletries at front desk. Continental breakfast consisted of a bagged muffin and water .overall i felt did good following recommendations of operation during covd.
Pirate's Cove Adventure Mini Golf is a short stroll from Fox Ridge Resort, and other popular attractions like Northway Plaza Shopping Center are within a mile (2 km). This 3-star hotel has 136 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities.
At Fox Ridge Resort, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this family-friendly hotel include a 24-hour business center, a seasonal outdoor pool, and a meeting room.
The property could be so much better. Ruined tennis courts. Overgrown paths. Stained carpets. And not very clean inside or out.
Very very outdated. Only a real key unlocked your door so I felt like. Master key could be used to get in your room. Every time we turned on the shower dirt came out and over the bathroom was fit for an elf. The roomed smelled musty and there were a lot of weird stains.
Dear Emma, We appreciate your feedback, and we apologize for any concerns about the condition of the property. Renovations are planned for later this year. Please consider staying with us again when the work is complete. Sincerely, Matt Lyman General Manager
Property seemed old and run down. Hot tub had hair in it and towels for getting out of the pool/and room were so small you needed a couple of them to dry off.People with pets should be placed away from other guest. Kept up all night with a dog barking and walked out to my patio to dog pee and poop
Dear Andrea, Feedback is always appreciated as we consider it to be a valuable learning opportunity. We thank you for taking the time to share your experience with us but are sorry to hear your stay was subpar. Hopefully, our location fit your needs, and you were able to enjoy the rest of your visit. We wish you all the best as your travels continue. Sincerely, Matt Lyman General Manager
The staff was friendly, quick check in, pet friendly. Free parking off street, close to many shops and restaurants. Small grab and go breakfast available. Hotel is a bit outdated and the room wasn't very comfortable (pillows and mattress weren't great). Room was clean!
Dear Jenna, It's always a pleasure hearing from our guests. We're glad our friendly staff made you feel welcome and that our location was convenient for your visit. However, we apologize for any concerns about the age of the property. Renovations are planned for next year. The next time you're in tow, please come see us again. Sincerely, Matt Lyman General Manager
It’s location away from busy roads and view of the mountains
Thank you for taking the time to share your comments on your recent visit with us. We are sorry to see that we were not able to fully meet your expectations on this occasion despite our peaceful location. Safe travels, and we hope to have the opportunity to serve you again in the future so that we can show you a better experience. Sincerely, Matt Lyman General Manager
Nice outside pool. Inside pool look real nice but we didn’t use it. Breakfast was just prepackaged food to go and bananas ,Coffee and boxes of juices. Ask for the milk for the Cereal, they have it outback in a fridge. The beds were very comfortable and the views of the mountains are gorgeous.
The mountain views are amazing, and we're so pleased they helped make your stay at Fox Ridge Resort memorable! It's also great to know that our inviting pool and comfortable beds added to your experience. Thank you for your patience with our changes to breakfast during this time. If your travels bring you back to the area, we'd be happy to host you again. Sincerely, Lori Deiter General Manager
Overall, we had a comfortable stay and really enjoyed the outdoor pools, and friendly staff.
We're thrilled that you had a lovely stay with us at Fox Ridge Resort. It's great to hear that our relaxing pools and friendly staff were highlights of your visit. Thank you for choosing us for your lodging needs, and we hope to welcome you back soon! Sincerely, Lori Deiter General Manager
Location was great. Easy to get to and close to restaurants, shopping and activities.
Thank you for the recent review.
Dear Christopher, We appreciate your feedback and apologize for any concerns about the property's condition. Renovations are planned for later this year, and we'll keep your comments in mind. Please consider staying with us again when the work is complete. Sincerely, Matt Lyman General Manager